Advantech ARK-3381 User Manual

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ARK-3381
Embedded Box Computer

User Manual

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Summary of Contents for Advantech ARK-3381

  • Page 1: User Manual

    ARK-3381 Embedded Box Computer User Manual...
  • Page 2 No part of this man- ual may be reproduced, copied, translated or transmitted in any form or by any means without the prior written permission of Advantech Co., Ltd. Information provided in this manual is intended to be accurate and reli- able.
  • Page 3 Product Warranty (1 year) Advantech warrants to you, the original purchaser, that each of its prod- ucts will be free from defects in materials and workmanship for one year from the date of purchase. This warranty does not apply to any products which have been repaired or...
  • Page 4: Declaration Of Conformity

    This product has passed the CE test for environmental specifications when shielded cables are used for external wiring. We recommend the use of shielded cables. This kind of cable is available from Advantech. Please contact your local supplier for ordering information.
  • Page 5 Step 1. Visit the Advantech web site at www.advantech.com/support where you can find the latest information about the product. Step 2. Contact your distributor, sales representative, or Advantech's cus- tomer service center for technical support if you need additional assistance. Please have the following information ready before...
  • Page 6 • 1 x Flat Cable support RS-485/RS-422 mode for COM2 serial port (P/ N: 1700001967) • 1 x 2-P Phoenix to DC-Jack power cable • (P/N: 1700001394) Safety Instructions Read these safety instructions carefully. Keep this User's Manual for later reference. Disconnect this equipment from any AC outlet before cleaning.
  • Page 7 The sound pressure level at the operator's position according to IEC 704- 1:1982 is no more than 70 dB (A). DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech disclaims all responsibility for the accuracy of any statements contained herein. Wichtige Sicherheishinweise 1.
  • Page 8 Entsorgen Sie Batterien nach Anweisung des Herstell- ers. Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 Teil 1000 beträgt 70dB(A) oder weiger. Haftungsausschluss: Die Bedienungsanleitungen wurden entsprechend der IEC-704-1 erstellt. Advantech lehnt jegliche Verantwortung für die Richtigkeit der in diesem Zusammenhang getätigten Aussagen ab. ARK-3381User Manual viii...
  • Page 9 Safety Precaution - Static Electricity Follow these simple precautions to protect yourself from harm and the products from damage. To avoid electrical shock, always disconnect the power from your PC chassis before you work on it. Don't touch any components on the CPU card or other cards while the PC is on.
  • Page 10 ARK-3381User Manual...
  • Page 11: Table Of Contents

    Introduction of ARK-3381 External I/O Connectors..8 Figure 2.1:Front face plate external I/O connectors ..8 Figure 2.2:Rear face plate I/O connectors ..... 8 ARK-3381 front metal face plate external I/O connectors 9 2.2.1 Power ON/OFF Button ..........9 2.2.2 LED Indicators ...............
  • Page 12 Table 3.12:LCD Power Setting (J6) ......28 3.11 Installing the DDR SDRAM Memory Module ....28 3.12 Inserting a Compact Flash Card ........28 Figure 3.9: ..............29 Figure 3.10: ..............29 Figure 3.11: ..............30 Figure 3.12: ..............30 ARK-3381 User Manual...
  • Page 13 3.13 Installing the 2.5" Hard Disk Drive (HDD) ....31 3.14 Connecting Power ............31 Chapter 4 Award BIOS Setup........34 Introduction ..............34 4.1.1 CMOS RAM Auto-backup and Restore ...... 34 Entering Setup ..............34 Figure 4.1:Award BIOS Setup initial screen ....35 Standard CMOS Setup ............
  • Page 14 4.7.14 PCI PIRQ [A-D]# ............48 PnP/PCI Configurations ..........48 4.8.1 PnP OS Installed ............48 Figure 4.7:PnP/PCI configurations screen ....48 4.8.2 Reset Configuration Data ..........48 4.8.3 Resources controlled by: ..........49 4.8.4 PCI/VGA Palette Snoop ..........49 ARK-3381 User Manual...
  • Page 15 Password Setting ............. 49 4.10 Save & Exit Setup ............50 4.11 Exit Without Saving ............50 Chapter 5 PCI SVGA/LCD Setup ......... 52 Introduction ..............52 5.1.1 CMOS setting for panel type ........52 Figure 5.1:Advanced Chipset features screen ....52 5.1.2 Display type ..............
  • Page 16 ARK-3381 User Manual...
  • Page 17 Overview This chapter gives background infor- mation on the ARK-3381. It shows you the ARK-3381 overview and specifica- tions. Sections include: • Introduction • Hardware Specifications • Chassis Dimension...
  • Page 18: Chapter 1 Overview

    • A special cushioned design that absorbs vibration to ensure maximum reliability under harsh conditions 1.2.3 Highly Compact Size • With its maximum mounting height of 69 mm, the ARK-3381 can be used under space critical installation conditions 1.2.4 Optimized Integration •...
  • Page 19: High Computing Performance

    • Intel® Ultra Low Voltage Celeron® M or Intel® Pentium® M Low Voltage Processor, µFC-BGA 479 Package: ULV Celeron® M 600 MHz (for Model of ARK-3381-1M0A1) LV Pentium® M 1.1 GHz (for Model of ARK-3381-1S1A1) LV Pentium® M 1.4 GHz (for Model of ARK-3381-1S4A1) System Chipset •...
  • Page 20 • Weight: 2 KG Power Supply • Output Rating 46 W • Fuse Rating 7 A @ 125 V • Input Voltage: 12 VDC ~ 24 VDC, Typical: 12 VDC @ 4.5A, 16 VDC @ 3.4 A, ARK-3381 User Manual...
  • Page 21: Environment Specifications

    19 VDC @ 2.9 A, 24 VDC @ 2.3 A • Output Voltage: +5 VDC @ 7 A +12 VDC @ 0.5 A +5VSB @ 1 A 1.3.3 Environment Specifications Operating Temperature • When System is equipped with Compact Flash Disk only: -20 to 60° C •...
  • Page 22: Chassis Dimension

    1.4 Chassis Dimension Figure 1.1: Chassis Dimensions ARK-3381 User Manual...
  • Page 23 This chapter shows how to set up the ARK-3381's hardware functions, including connecting peripherals, switches and indicators. Sections include: • Introduction of ARK-3381 External I/O Connectors • ARK-3381 front metal face plate external I/O connectors • ARK-3381 rear metal face plate external I/O connectors...
  • Page 24: Chapter 2 Hardware Functionality

    Chapter 2 Hardware Functionality 2.1 Introduction of ARK-3381 External I/O Connectors The following two figures show the external I/O connectors on ARK- 3381. The following sections give you detailed information about the function of each I/O connector PWR LED HDD LED...
  • Page 25: Ark-3381 Front Metal Face Plate External I/O Connectors

    2.2 ARK-3381 front metal face plate external I/O connectors 2.2.1 Power ON/OFF Button The ARK-3381 comes with a Power On/Off button, that supports the dual function of Soft Power -On/Off (Instant off or Delay 4 Second), and Sus- pend. 2.2.2 LED Indicators...
  • Page 26: Lcd Backlight On/Off Control Connector

    LVDS_YBP3 2.2.4 LCD Backlight On/Off control Connector The ARK-3381 comes with a D-Sub 9-pin connector which provides BKLTEN signals as well as +12V, +5V and Ground Pin signals that allow the system integrator to connect these signals to LCD Inverter to imple- ment the LCD On/Off control.
  • Page 27: Ark-3381 Rear Face Plate External I/O Connectors

    2.3 ARK-3381 rear face plate external I/O connectors 2.3.1 Power Input Connector The ARK-3381 comes with a Phoenix connector that carries 12~24 VDC external power input. Figure 2.5: Power Input connector Table 2.3: Power connector pin assignments Signal Name +12~24VDC 2.3.2 COM1 Connector...
  • Page 28: Com2 ~ Com6 Connector

    Signal Name 2.3.3 COM2 ~ COM6 Connector The ARK-3381 provides 6 RS-232/422/485 serial communication interface ports for COM2, COM3, COM3 COM4, and COM5 by 6 D-sub 9-pin con- nectors. The default setting of COM2, COM3, COM4 COM5 and COM6 is RS-232.
  • Page 29: Figure 2.8:Com3 ~ Com6 Connector

    Note: NC represents “No Connection” 2.3.4 COM7 Connector The ARK-3381 provides a D-sub 9-pin connector, which offers one RS- 232 serial communication interface port of COM7; it comes with func- tions of Rx and Tx only but without handshaking. Please refer to section 3.8 "Jumper Settings"...
  • Page 30: Ethernet Connector (Lan)

    CTS (optional) RI (optional) 2.3.5 Ethernet Connector (LAN) The ARK-3381 is equipped with an Intel 82551ER Ethernet controller that is fully compliant with IEEE 802.3u 10/100Base-T CSMA/CD stan- dards. The Ethernet port provides a standard RJ-45 jack connector with LED indicators on the front side to show its Active/Link status (Green LED) and Speed status (white LED).
  • Page 31: Ps/2 Keyboard/Mouse Connector

    2.3.7 PS/2 Keyboard/Mouse Connector The ARK-3381 provides a PS/2 keyboard/mouse connector. A 6-pin mini-DIN connector is located on the rear face plate of the ARK-3381. The ARK-3381 comes with an adapter to convert from the 6-pin mini- DIN connector to two 6-pin mini-DIN connectors for PS/2 keyboard and PS/2 mouse connection.
  • Page 32: Figure 2.12:Vga Connector

    H-SYNC V-SYNC 2.3.9 USB Connector The ARK-3381 provides one USB interface connector, which gives com- plete Plug & Play and hot swapping for up to 127 external devices. The USB interface complies with USB UHCI, Rev. 2.0 compliant. The USB interface can be disabled in the system BIOS setup.
  • Page 33: Figure 2.13:Usb Connector

    Figure 2.13: USB Connector Table 2.11: USB1 Connector pin assignments Signal Name Signal Name USB_P0- USB_P1- USB_P0+ USB_P1+ Chapter 2...
  • Page 34 ARK-3381 User Manual...
  • Page 35 Hardware Installation and Upgrade Sections include: • Jumpers and Connectors • Installing the DDR SDRAM Memory Module • Inserting a Compact Flash Card • Installing the 2.5" Hard Disk Drive (HDD) • Connecting Power...
  • Page 36: Chapter 3 Hardware Installation And Upgrade

    3.2 Setting jumpers You can configure your ARK-3381 to match the needs of your applica- tion by setting jumpers. A jumper is the simplest kind of electrical switch. It consists of two metal pins and a small metal clip (often protected by a plastic cover) that slides over the pins to connect them.
  • Page 37: Com2 Rs-232/422/485 Jumper Setting

    3.3 COM2 RS-232/422/485 Jumper setting (J3/J4/J5 Located on internal motherboard) The COM2 port located on rear face plate of ARK-3381 unit which can be configured to operate in RS-232, RS-422 or RS-485 mode by setting up the Jumper Pins of J3/J4/J5 located on internal motherboard of ARK- 3381 unit.
  • Page 38: Table 3.2:Com3 Rs232/422/485 Jumper Selection

    RS-232, RS-422 or RS-485 mode by setting up the Jumper Pins of JP5/JP6/JP7 located on internal I/O board of ARK-3381 unit. Please refer the Table 3.3 to select the setting. The default setting value has been set for RS-232.
  • Page 39: Figure 3.2:Jp5/Jp6/Jp7 Jumper Pin Layout

    RS-232, RS-422 or RS-485 mode by setting up the Jumper Pins of JP8/JP9/JP10 located on internal I/O board of ARK-3381 unit. Please refer the Table 3.4 to select the setting, The default setting value has been set for RS-232.
  • Page 40: Figure 3.3:Jp8/Jp9/Jp10 Jumper Pin Layout

    RS-232, RS-422 or RS-485 mode by setting up the Jumper Pins of JP13/JP14/JP15 located on internal I/O board of ARK-3381 unit. Please refer to Table 3.5 to select the settings. The default setting value has been set for RS-232.
  • Page 41: Figure 3.4:Jp13/Jp14/Jp15 Jumper Pin Layout

    3.8 COM7 RS-232 Jumper Setting (JP16/JP17 Located on internal I/O board) The COM7 port connector located on rear face plate of ARK-3381 unit which can be configured and set up by the Jumper selections of JP16 and JP17 located on internal I/O board of ARK-3381 unit. Please refer to Table 3.6 to select the settings.
  • Page 42: Figure 3.5:Jp16 Jumper Pin Layout

    (*): means default setting of the jumper/function Table 3.9: COM4 Ring/Voltage Selection Serial port Function JP11 JP12 COM 4 1-3 closed open 3-5 closed open wake on ring* open* 3-4 closed* (*): means default setting of the jumper/function ARK-3381 User Manual...
  • Page 43: Table 3.10:Com5 Ring/Voltage Selection

    Figure 3.8: JP12 Jumper pin layout 3.10 LCD Power Jumper Setting (J6) The ARK-3381 series of embedded box computer provide a JP6 jumper located on internal PCM-9380 or PCM-9386 motherboard for selecting the LCD signal power of 5V or 3.3V. When you connect your LVDS LCD panel display, you need to set up this JP6 for LCD power setting selection for your LVDS panel display.
  • Page 44: Table 3.12:Lcd Power Setting (J6)

    The procedure of installing a DDR SDRAM SODIMM into the ARK- 3381 is detailed below, please follow these steps carefully. Remove the power cord. Unscrew the four screws from the bottom cover of the ARK-3381. Remove the bottom cover. Plug a DDR SDRAM SODIMM with your OS or application pro- gram into a DDR SDRAM SODIMM on board.
  • Page 45: Figure 3.9

    Figure 3.9: 3. Remove the CF carrier. 4. Placing a Compact Flash card with your OS or application program into a CF carrier. Figure 3.10: Chapter 3...
  • Page 46: Figure 3.11

    Figure 3.11: 4. Inserting the CF Carrier back and assembling with 2 screws to the CF door located on rear face plate of the ARK-3381 Figure 3.12: Note: The Compact Flash socket is allocated as secondary IDE Master. ARK-3381 User Manual...
  • Page 47: Installing The 2.5" Hard Disk Drive (Hdd)

    3.13 Installing the 2.5" Hard Disk Drive (HDD) You can attach one enhanced Integrated Device Electronics (IDE) hard disk drive to the ARK-3381's internal controller which uses a PCI local- bus interface. The advanced IDE controller supports faster data transfer and allows the IDE hard drive to exceed 528 MB.
  • Page 48 ARK-3381 User Manual...
  • Page 49 Award BIOS Setup...
  • Page 50: Chapter 4 Award Bios Setup

    Turn on the computer and check for the "patch code". If there is a number assigned to the patch code, it means that the BIOS supports your CPU. If there is no number assigned to the patch code, please contact Advantech's applications engineer to obtain an up-to-date patch code file. This will ensure that your CPU's system status is valid.
  • Page 51: Standard Cmos Setup

    Figure 4.1: Award BIOS Setup initial screen 4.3 Standard CMOS Setup Choose the "Standard CMOS Features" option from the "Initial Setup Screen" menu, and the screen below will be displayed. This menu allows users to configure system components such as date, time, hard disk drive, floppy drive, display, and memory.
  • Page 52: Advanced Bios Features

    If enabled, a warning message and alarm beep activates if someone attempts to write here. The commands are "Enabled" or "Disabled." 4.4.3 CPU L1 & L2 Cache Enabling this feature speeds up memory access. The commands are "Enabled" or "Disabled." ARK-3381 User Manual...
  • Page 53: Quick Power On Self Test

    4.4.4 Quick Power On Self Test This option speeds up the Power-On Self Test (POST) conducted as soon as the computer is turned on. When enabled, the BIOS shortens or skips some of the items during the test. When disabled, the computer conducts normal POST procedures.
  • Page 54: Typematic Delay (Msec)

    You should also disable the Onboard FDC Controller in the Inte- grated Peripherals screen when there's no floppy drive in the system. If you set this feature to Disabled, the BIOS will not report the missing floppy drive to Win95/98. ARK-3381 User Manual...
  • Page 55: Small Logo (Epa) Show

    4.4.18 Small Logo (EPA) Show The EPA logo appears at the right side of the monitor screen when the system is boot up. The default setting is Enabled. 4.5 Advanced Chipset Features The "Advanced Chipset Features" screen appears when choosing the "Advanced Chipset Features"...
  • Page 56: Active To Precharge Delay

    4.5.9 Video BIOS Cacheable The Setting Enabled allows caching of the video BIOS ROM at C0000h- F7FFFh, resulting in better video performance. However, if any program writes to this memory area, a system error may result. ARK-3381 User Manual...
  • Page 57: Memory Hole At 15M-16M

    4.5.10 Memory Hole At 15M-16M In order to improve performance, certain space in memory can be reserved for ISA cards. This memory must be mapped into the memory space below 16 MB. The choices are Enabled and Disabled. 4.5.11 Delayed Transaction The chipset has an embedded 32-bit posted write buffer to support delay transactions cycles.
  • Page 58: Panel Number

    Figure 4.5: Integrated Peripherals 4.6.1 IDE Cable Detect Some UDMA cables use a hole in the ribbon cable as a cable detect mechanism to determine if a UDMA IDE or standard IDE cable is installed. The default setting is "Enabled". ARK-3381 User Manual...
  • Page 59: Ide Master/Slave Pio/Udma Mode

    4.6.2 IDE Master/Slave PIO/UDMA Mode, IDE Primary (Secondary) Master/Slave PIO/UDMA Mode (Auto) Each channel (Primary and Secondary) has both a master and a slave, making four IDE devices possible. Because each IDE device may have a different Mode timing (0, 1, 2, 3, 4), it is necessary for these to be independent. The default setting "Auto"...
  • Page 60: Onboard Fdc Controller

    I/O card with a parallel port, make sure there is no conflict in the address assignments. The CPU card can support up to three parallel ports, as long as there are no conflicts for each port. ARK-3381 User Manual...
  • Page 61: Parallel Port Mode

    4.6.17 Parallel Port Mode This field allows you to set the operation mode of the parallel port. The setting "Normal" allows normal speed operation, but in one direction only. "EPP" allows bi-directional parallel port operation at maximum speed. "ECP" allows the parallel port to operate in bi-directional mode and at a speed faster than the maximum data transfer rate.
  • Page 62: Power-Supply Type

    4.7.4 Video Off In Suspend When system is in suspend, video will turn off. 4.7.5 Modem Use IRQ This determines the IRQ in which the MODEM can use.The choices: 3, 4, 5, 7, 9, 10, 11, NA. ARK-3381 User Manual...
  • Page 63: Hdd Power Down

    4.7.6 HDD Power Down You can choose to turn the HDD off after one of the time intervals listed, or when the system is in "suspend" mode. If the HDD is in a power saving mode, any access to it will wake it up. 4.7.7 Soft-Off by PWR-BTTN If you choose "Instant-Off", then pushing the ATX soft power switch but- ton once will switch the system to "system off"...
  • Page 64: Fdd, Com, Lpt Port

    Figure 4.7: PnP/PCI configurations screen 4.8.2 Reset Configuration Data Default is Disable. Select Enable to reset Extended System Configuration Data (ESCD) if you have installed a new add-on and system configura- tion has caused such a conflict that OS cannot boot. ARK-3381 User Manual...
  • Page 65: Resources Controlled By

    4.8.3 Resources controlled by: The commands here are "Auto" or "Manual." Choosing "manual" requires you to choose resources from each following sub-menu. "Auto" automatically configures all of the boot and Plug and Play devices but you must be using Windows 95 or above. 4.8.4 PCI/VGA Palette Snoop This is left at "Disabled."...
  • Page 66: Save & Exit Setup

    This record is required for the system to operate. 4.11 Exit Without Saving Selecting this option and pressing <Enter> lets you exit the setup program without recording any new values or changing old ones. ARK-3381 User Manual...
  • Page 67 PCI SVGA/LCD Setup This chapter details the software con- figuration information. It shows you how to configure the card to match your application requirements. The AWARD System BIOS is covered in Chapter 4. Sections include: • Installation of SVGA drivers - for Windows 98/ME - for Windows 2000...
  • Page 68: Chapter 5 Pci Svga/Lcd Setup

    Figure 5.1: Advanced Chipset features screen 5.1.2 Display type The ARK-3381 can be set in one of four configurations: on a CRT, on a LVDS based flat panel display, on a DVI based digital flat panel display, on a TV display, or on both dual independent displays. The system is ini- tially set to "Auto".
  • Page 69: Dual Independent Display

    5.1.3 Dual Independent Display The ARK-3381 uses an Intel 855GME or Intel 852GM controller that is capable of providing multiple views and simultaneous displays with mixed video and graphics on a flat panel and CRT. To set up dual display under Windows 98, Windows NT/2000/XP follow these steps: 1.
  • Page 70: Figure 5.3:Extended Desktop Settings

    Complete the following steps to install the SVGA driver. Follow the pro- cedures in the flow chart that apply to the operating system that you are using within your ARK-3381. 5.2.1 Installation of Windows 98/Me 1. Find Win98/Me VGA driver from CD at the directory of ARK-3381 CD, VGA\Win9x_ME\Graphics\Setup ARK-3381User Manual...
  • Page 71: Figure 5.4:Directory "Graphics

    Figure 5.4: Directory "Graphics" Notes: 1. The windows illustrations in this chapter are intended as exam- ples only. Please follow the listed steps, and pay attention to the instruc- tions which appear on your screen. 2. For convenience, the CD-ROM drive is designated as "D"...
  • Page 72: Installation Of Windows 2000

    5.2.2 Installation of Windows 2000 You can find Win2000 VGA driver from CD at the directory of ARK- 3381 CD-ROM, \VGA\win2k_xp1332. Figure 5.5: CD Directory "VGA" Double click "setup" and "next" into setup wizard ARK-3381User Manual...
  • Page 73: Figure 5.6:Driver Software Install Wizard

    Figure 5.6: Driver Software Install Wizard Figure 5.7: Graphics Driver Setup Chapter 5...
  • Page 74: Figure 5.8:Installshield® Wizard Complete

    Restart computer when installation has finished. Figure 5.8: InstallShield® Wizard Complete ARK-3381User Manual...
  • Page 75 Full Disassembly Pro- cedure This chapter details the system disas- sembling procedure for setting up the jumpers and for maintenance.Sections include:...
  • Page 76: Figure 6.1

    If you want to completely disassemble the Embedded Box Computer, fol- low the step-by-step procedures below. Users should be aware that Advantech Co., Ltd. takes no responsibility whatsoever for any problems or damage caused by the user disassembly of the embedded box com- puter.
  • Page 77: Figure 6.2

    Unscrew the screws of the frame bracket on the front side of system Figure 6.2: Remove the front frame bracket by carefully pulling and lifting the bracket in order to unlock it. Figure 6.3: Chapter 6...
  • Page 78: Figure 6.4

    The Front Frame Bracket removed Figure 6.4: ARK-3381 User Manual...
  • Page 79: Figure 6.5

    Unscrew the 2 screws which are located on the Front Metal Face plate Figure 6.5: The Front Metal Face Plate removed Figure 6.6: Warning: Do not use too much pressure when removing the front metal face plate as the power button cable is still attached and could be dam- aged.
  • Page 80: Figure 6.7

    Unscrew the 4 screws of the frame bracket on the rear side of system Figure 6.7: Remove the rear frame bracket by carefully pulling and lifting the bracket in order to unlock it Figure 6.8: ARK-3381 User Manual...
  • Page 81: Figure 6.9

    Unscrew the 2 screws which are located on the rear metal face plate Figure 6.9: Disassembly the 2 screws which fixed the "COM2 port" on the Rear Metal Face Plate Figure 6.10: Warning: Do not use too much pressure when removing the front metal face plate as the COM2 connector cable is still attached and could be damaged.
  • Page 82: Figure 6.11

    The Rear Metal Face Plate Removed Figure 6.11: The system after the top cover has been removed ARK-3381 User Manual...
  • Page 83: Figure 6.12

    Figure 6.12: Figure 6.13: Unscrews the 6 screws which fixed the MIO-253 Module I/O board to the system board. Chapter 6...
  • Page 84: Figure 6.14

    Figure 6.14: Remove MIO-253 Module I/O board from MIO Socket of system board ARK-3381 User Manual...
  • Page 85: Figure 6.15

    Figure 6.15: The System after MIO-253 Module I/O board removed Figure 6.16: Jumper Location on PCM-9380/PCM-9386 Motherboard COM2 setting power setting Figure 6.17: Chapter 6...
  • Page 86: Figure 6.18

    The Jumper Setting Location of MIO-253 Module I/O board JP10 JP14 JP15 JP17 JP16 JP13 Figure 6.18: ARK-3381 User Manual...

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