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Advantech ARK-3383 User Manual

Seven usb 2.0, four serial, dual lan and ac97 audio fanless embedded box computer
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ARK-3383
Seven USB 2.0, Four Serial, Dual
LAN and AC97 Audio
Fanless Embedded Box Computer

User Manual

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Summary of Contents for Advantech ARK-3383

  • Page 1: User Manual

    ARK-3383 Seven USB 2.0, Four Serial, Dual LAN and AC97 Audio Fanless Embedded Box Computer User Manual...
  • Page 2 No part of this man- ual may be reproduced, copied, translated or transmitted in any form or by any means without the prior written permission of Advantech Co., Ltd. Information provided in this manual is intended to be accurate and reli- able.
  • Page 3 Product Warranty (2 years) Advantech warrants to you, the original purchaser, that each of its prod- ucts will be free from defects in materials and workmanship for two years from the date of purchase. This warranty does not apply to any products which have been repaired or...

  • Page 4: Declaration Of Conformity

    This product has passed the CE test for environmental specifications when shielded cables are used for external wiring. We recommend the use of shielded cables. This kind of cable is available from Advantech. Please contact your local supplier for ordering information.
  • Page 5 ARK-3383 Series Model There are two sub-models in ARK-3383 series listed below: ARK-3383 Model list Model Number Description ARK-3383-2S0B1E ULV Celeron® M 1.0 GHz Embedded Box Com- puter, with 1 x VGA, 1 x LVDS, 2 x LAN, 4 x COM, 7 x USB 2.0 and AC97 Audio, 1 x 8 bits...

  • Page 6: Safety Instructions

    If one of the following situations arise, get the equipment checked by service personnel: a.The Power cord or plug is damaged. b.Liquid has penetrated the equipment. c.The equipment has been exposed to moisture. ARK-3383 User Manual...
  • Page 7 d.The equipment has not worked well or you can not get it work according to user‘s manual. e.The equipment has been dropped and damaged. f.The equipment has obvious signs of breakage Caution! THIS COMPUTER IS PROVIDED WITH A BAT- TERY-POWERED REAL-TIME CLOCK CIRCUIT. THERE IS A DANGER OF EXPLOSION IF THE BATTERY IS INCORRECTLY REPLACED.
  • Page 8 ARK-3383 User Manual viii...

  • Page 9: Table Of Contents

    Figure 1.1 Chassis Dimensions........7 Chapter 2 Hardware Functionality ........10 Introduction of ARK-3383 External I/O Connectors..10 Figure 2.1 ARK-3383 front metal face plate external I/ O connectors ........10 Figure 2.2 ARK-3383 rear metal face plate external I/ O connectors ........10 ARK-3383 front metal faceplate external I/O connectors ..................
  • Page 10 Figure 2.6 COM2 Connector ........14 DIO Connector ..............15 Figure 2.7 DIO connector ........15 Table 2.8 DIO ............15 ARK-3383 rear face plate external I/O connectors..15 2.4.1 Power Input Connector ..........15 Figure 2.8 Power Input Connector......15 Table 2.9 Power connector pin assignments...
  • Page 11 COM 3 RS-232/422/486 BIOS setting......23 COM 4 RS-232/422/486 BIOS setting......24 LCD Power Jumper Setting (J6) ........24 Table 3.2 LCD Power Setting (J6) ......24 Installing the DDR SDRAM Memory Module ....24 Installing a Compact Flash Card ........25 Installing the 2.5"...
  • Page 12 Figure 7.9 Start Device Driver Installation....67 Figure 7.10 Intel Ethernet Adapter driver installation screen ........... 68 Figure 7.11 Intel Ethernet Adapter Driver Installation Complete Screen ........68 Chapter 8 Full Disassembly Procedure ......70 Introduction ..............70 ARK-3383 User Manual...
  • Page 13 Overview This chapter gives background infor- mation on the ARK-3383. It shows you the ARK-3383 overview and specifications. Sections include: • Introduction • Hardware Specifications • Chassis Dimension...

  • Page 14: Chapter 1 Overview

    USB device investment. • In addition to seven USB 2.0 ports, ARK-3383 is also equipped with dual fast Ethernet and four serial ports that make ARK-3383 an ideal solution to communicate with many field level devices and...

  • Page 15: Highly Compact Size

    Accepts Wide Range of DC Power Input, and • The ARK-3383 allows a wide range power input of DC 12 V ~ 24 V, and also supports ATX; that offers system integrators the flexi- bility and excellent power management for various embedded application environments.

  • Page 16: Display

    Note: The default setting of COM2 is RS-232. The RS-422/485 mode of COM2 can be supported via replacing the internal cable and adjusting the jumper inside the system. • Built-in SMSC SCH3114 LPC serial port controller supports: ARK-3383 User Manual...

  • Page 17: Other

    • Watchdog Timer: 255 levels timer interval, setup by software • Keyboard/Mouse: One PS/2 port to support PS/2 mouse and PS/2 Keyboard • DIO: ARK-3383 provides one D-sub 8 bits Female connectors, which offers Digital IO communication interface ports. 1.3.8 Storage •...
  • Page 18 50 Grms, IEC 68-2-27, half sine, 11 ms duration • When system is equipped with Hard Disk: 20 Grms, IEC 68-2-27, half sine, 11 ms duration • EMC Approved: CE, FCC Class A • Safety Approved: UL ARK-3383 User Manual...

  • Page 19: Chassis Dimensions

    1.4 Chassis Dimensions Figure 1.1: Chassis Dimensions Chapter 1...
  • Page 20 ARK-3383 User Manual...
  • Page 21 Hardware Functionality This chapter shows how to set up the ARK- 3383’s hardware functions, including con- necting peripherals, switches and indicators. Sections include: • Introduction of ARK-3383 External I/O Connectors • ARK-3383 front metal faceplate external I/O connectors • ARK-3383 rear metal faceplate...

  • Page 22: Chapter 2 Hardware Functionality

    2.1 Introduction of ARK-3383 External I/O Connectors The following two figures show the external I/O connectors on ARK- 3383. The following sections give you detailed information about the functions of each I/O connector. Figure 2.1: ARK-3383 front metal face plate external I/O connectors USB1 COM4 COM3...

  • Page 23: Ark-3383 Front Metal Faceplate External I/O Connectors

    2.2.2 LED Indicators There are two LEDs on the ARK-3383 faceplate for indicating system status: Flashing Green color is the PWR LED for power status; and the Flashing Red color HDD LED is for hard disk and compact flash disk sta- tus.

  • Page 24: Lcd Backlight On/Off Control Connector

    2.2.4 LCD Backlight On/Off control Connector The ARK-3383 comes with a D-Sub 9-pin connector which provides BKLTEN signal as well as +12 V, +5 V and Ground Pin signals that allow you to connect these signals to an LCD inverter to implement the LCD On/Off control.

  • Page 25: Audio Connector

    SHIELDED 2.2.6 Ethernet Connector: LAN2 The ARK-3383 is equipped with two Intel 82551QM Ethernet controllers and two Ethernet ports that are fully compliant with IEEE 802.3u 10/ 100Base-T CSMA/CD standards. The Ethernet ports provide two stan- dard RJ-45 jack connectors:...

  • Page 26: Com2 Connector: Rs-232/422/485 Port

    The COM 2 serial communication interface port can be configured to support RS-232, RS-422 or RS-485 interface functionality by jumpers setting. The default setting of COM 2 is RS-232 mode. Please see below table for COM 2 RS-422/485 modes setting. Table 2.7: ARK-3383 COM2 RS-232/422/485 Setting Table RS-232 RS-422 RS-485...

  • Page 27: Dio Connector

    DIO7 2.4 ARK-3383 rear face plate external I/O connectors 2.4.1 Power Input Connector The ARK-3383 comes with a Phoenix connector that carries 12~24 VDC external power input Figure 2.8: Power Input Connector Table 2.9: Power connector pin assignments Signal Name...

  • Page 28: Usb Connectors (Usb0 ~ Usb6)

    2.4.3 VGA Connector The ARK-3383 provides a high resolution VGA interface by a D-sub 15- pin connector to support a VGA CRT monitor. It supports VGA and VESA, up to 1600 x 1200 @85-Hz resolution and up to 32 MB of shared memory.

  • Page 29: Table 2.11 Vga Adaptor Cable Pin Assignment

    PS/2 Keyboard/Mouse Connector The ARK-3383 provides a PS/2 keyboard/mouse connector. A 6-pin mini-DIN connector is located on the rear panel of the ARK-3383. The ARK-3383 comes with an adapter cable to convert from the 6-pin mini- DIN connector to two 6-pin mini-DIN connectors for PS/2 keyboard and PS/2 mouse connection.

  • Page 30: Ethernet Connector: Lan 1

    2.4.5 Ethernet Connector: LAN 1 The ARK-3383 is equipped with two Intel 82551QM Ethernet controllers and two Ethernet ports that are fully compliant with IEEE 802.3u 10/ 100Base-T CSMA/CD standards. The Ethernet ports provide two stan- dard RJ-45 jack connectors:...

  • Page 31: Com 1 Connector: Standard Rs-232 Port

    2.4.7 COM 1 Connector: Standard RS-232 port The ARK-3383 provides a D-sub 9-pin connector, which offers one stan- dard RS-232 serial communication interface port of COM 1. Figure 2.13: COM 1 Connector Table 2.14: COM1 Serial port pin assignments Signal Name...

  • Page 32: Com 3 Connector: Rs-232/422/485 Port

    4 can be configured via adjusting “COM 4 Mode” of “Integrated Periph- erals” at the BIOS setting. Please refer to Chapter 3 “Hardware installa- tion and upgrade” and Chapter 4 “Award BIOS Setup” to select. Figure 2.15: COM 4 Connector ARK-3383 User Manual...
  • Page 33 Hardware Installation and Upgrade This chapter introduces how to initialize the ARK-3383. Sections include: • Jumpers and Connectors • Installing the DDR SDRAM Memory Module • Inserting a Compact Flash Card • Installing the 2.5" Hard Disk Drive (HDD) •...

  • Page 34: Chapter 3 Hardware Installation And Upgrade

    Box Computer, you should be aware of this. 3.2 Setting jumpers You can configure your ARK-3383 to match the needs of your applica- tion by setting jumpers. A jumper is the simplest kind of electrical switch. It consists of two metal pins and a small metal clip (often protected by a plastic cover) that slides over the pins to connect them.

  • Page 35: Com 2 Rs-232/422/485 Jumper Setting (J3/J4/J5 Located On Internal Motherboard)

    3.3 COM 2 RS-232/422/485 Jumper setting (J3/J4/J5 Located on internal motherboard) The COM 2 port located on front faceplate of ARK-3383 unit which can be configured to operate in RS-232, RS-422 or RS-485 mode by setting up the Jumper Pins of J3/J4/J5 located on internal motherboard of ARK- 3383 unit.

  • Page 36: Com 4 Rs-232/422/486 Bios Setting

    3.5 COM 4 RS-232/422/486 BIOS setting The COM 4 port connector located on rear face plate of ARK-3383 unit can be configured to operate in RS-232, RS-422 or RS-485 mode by adjusting “COM 4 Mode” of “Integrated Peripherals” at the BIOS setting.

  • Page 37: Installing A Compact Flash Card

    3.8 Installing a Compact Flash Card The procedure for installing a CompactFlash card into the ARK-3383 is detailed below, please follow these steps carefully. • Remove the power cord. • Unscrew the two screws from the CF door located on rear face plate of the ARK-3383 embedded box computer.
  • Page 38 • Remove the CF carrier. • Place a Compact Flash card with your OS or application program into the CF carrier. ARK-3383 User Manual...

  • Page 39: Installing The 2.5" Hard Disk Drive (Hdd)

    Note: The Compact Flash socket is allocated as Secondary IDE Master. 3.9 Installing the 2.5" Hard Disk Drive (HDD) You can attach one Serial ATA (SATA) hard disk drive to the ARK-3383's internal controller. The following are instructions for installation: •...

  • Page 40: Installation Of Din Rail Mounting

    3.11 Installation of Din Rail Mounting The procedure for installing the ARK-3383 on the rail is detailed below, please follow these steps carefully. • Remove the rubber feet from the ARK-3383. • Find the DIN Rail Mounting Kit in the ARK-3383 accessory box.
  • Page 41 • Attach the L-Din Rail Mounting module and R-Din Rail Mounting module to the ARK-3383 unit. Chapter 3...
  • Page 42 • The sample figure of the DIN-Rail unit as it is below ARK-3383 User Manual...
  • Page 43 • Install the ARK-3383 unit to the rail, please make sure the hook of the Din-Rail mounting kit on the ARK-3383 unit will contact with tooth of the DIN-Rail firmly. Chapter 3...

  • Page 44: Figure 3.1 Left Side View

    • Push the Hook Switch to fix the mounting between ARK-3383 unit and DIN-Rail. Figure 3.1: Left Side View Figure 3.2: Right Side View • The final Figure shows ARK-3383 unit mounted on the rail with the DIN-Rail mounting kit.
  • Page 45 Award BIOS Setup...

  • Page 46: Chapter 4 Award Bios Setup

    Chapter 4 Award BIOS Setup 4.1 Introduction The Award BIOS ROM has a built-in setup program that allows users to modify the basic system configuration. This information is stored in bat- tery-backed memory (CMOS RAM) and it retains the setup information when the power is turned off.

  • Page 47: Entering Setup

    4.2 Entering Setup Turn on the computer and check for the .patch code. If there is a number assigned to the patch code, it means that the BIOS supports your CPU. If there is no number assigned to the patch code, please contact an Advan- tech application engineer to obtain an up-to-date patch code file.

  • Page 48: Main Menu

    4.2.1 Main Menu During bootup, press <Del> to enter AwardBIOS CMOS Setup Utility; the Main Menu will appear on the screen. Use arrow keys to select among the items and press <Enter> to accept or enter a sub-menu. • Standard CMOS Features This setup page includes all the items in standard compatible BIOS.

  • Page 49: Standard Cmos Features

    4.2.2 Standard CMOS Features • Date The date format is <weekday>, <month>, <day>, <year>. Weekday From Sun to Sat, determined and displayed by BIOS only Month From Jan to Dec From 1 to 31 Year From 1999 through 2098 • Time The time format is <hour>...

  • Page 50: Advanced Bios Features

    • Total Memory This item displays the total system memory size. 4.2.3 Advanced BIOS Features • CPU Feature This item allows the user to adjust CPU features, CPU ratio, VID and Thermal and special features such as XD flag. • Virus Warning [Disabled] This item allows the user to choose the VIRUS Warning feature for IDE Hard Disk boot sector protection.
  • Page 51 • Boot Up NumLock Status [On] When ON, system boots to keypad NumLock activated. • Gate A20 Option [On] Options are On (default), and Off. On means that the chipset controls GateA20, and gives fast GateA20 speed. Off means that the keyboard controller controls GateA20. This gives normal GateA20 speed.

  • Page 52: Advanced Chipset Features

    4.2.4 Advanced Chipset Features Note: The “Advanced Chipset Features” options control the configura- tion of the board’s chipset. This page is developed for the particular chipset, to control chipset register settings, and fine tune system perfor- mance. It is strongly recommended that only technical users make changes to the default settings.
  • Page 53 • Delay Prior to Thermal [16Min] This field activates the CPU thermal monitoring function after the sys- tem is given time to boot for a set number of minutes. Options are 16Min and 64 Min. • AGP Aperture Size [64] The field sets aperture size of the graphics.

  • Page 54: Integrated Peripherals

    4.2.5 Integrated Peripherals Note: These “Integrated Peripherals” options include configuration of the board’s chipset, with settings for IDE, ATA, SATA, USB, Super IO and sensor devices. This page is chipset dependent. • IDE Cable Detect [Enabled] Some UDMA cables use a hole in the ribbon cable as a cable detect mechanism to determine if a UDMA IDE or standard IDE cable is installed.

  • Page 55: Power Management Setup

    - Onboard Serial Port 1 [3F8/IRQ4] This item allows the user to select I/O port address. Range is from 2E8 to 3F8. - Onboard Serial Port 2 [2F8/IRQ3] This item allows the user to select I/O port address. Range is from 2E8 to 3F8.
  • Page 56 • Video Off Method [DPMS] This item allows the user to determine the manner in which the monitor is blanked. V/H SYNC+BlankThis option will cause system to turn off vertical and horizontal synchronization ports and write blanks to the video buffer. Blank Screen This option only writes blanks to the video buffer.
  • Page 57 • Soft-Off by PWR-BTTN [Instant-Off] This item allows the user to adjust the function of the power button. Instant-Off Press power button then Power off instantly. Delay 4 Sec Press power button 4 sec. to Power off. • Wakeup By PCI Card [Press Enter] This item allows the user to select wake up by PCI Device.

  • Page 58: Pnp/Pci Configurations

    4.2.7 PnP/PCI Configurations Note: This “PnP/PCI Configurations” screen is for setting up the IRQ and DMA (both PnP and PCI) bus assignments. • Reset Configuration Data [Disabled] This item allows the user to clear any PnP configuration data stored in the BIOS.

  • Page 59: Load Optimized Defaults

    4.2.9 Load Optimized Defaults NOTE: Load Optimized Defaults loads the default system values directly from ROM. If the stored record created by the Setup program should ever become corrupted (and therefore unusable), these defaults will load auto- matically when the ARK-339X Series system is turned on. 4.2.10 Set Password Note: To enable this feature, first go to the Advanced BIOS Features menu, choose the Security Option, and select either Setup or System,...

  • Page 60: Save & Exit Setup

    To Disable Password Choose the Set Password option from the CMOS Setup Utility main menu and press <Enter>. When you see “Enter Password”, enter the existing password and press <Enter>. You will see “Confirm Password”. Type it again, and press <Enter>.
  • Page 61 SVGA/LCD Setup This chapter details the display soft- ware configuration information. It shows you how to configure the VGA to match your application require- ments. Sections include: • Introduction • Installation of SVGA drivers for Windows 2000/XP • Further information...

  • Page 62: Chapter 5 Svga/Lcd Setup

    5.1.1 CMOS setting for Boot Display type The ARK-3383 system BIOS and custom drivers are located in a 4 Mbit, Flash ROM device, designated U7 on the system motherboard of ARK- 3383. A single Flash chip holds the system BIOS, VGA BIOS and net- work Boot ROM image.

  • Page 63: Figure 5.2 Boot Display Selection

    Figure 5.2: Boot Display Selection The ARK-3383 can be set in one of four configurations: on a CRT, on a LVDS based flat panel display, or on both CRT+LVDS for simultaneous or dual independent displays. The system is initially set to “VBIOS- Default”...
  • Page 64 Select “Start”, “Control panel”, “Display”, "Setting", "Advanced", "Graphics Properties", "Device". Figure 5.3: Intel® 82852/82855 GM/GME Graphics Controller Properties – Devices Select “1” for current display, or “2” for second display. Figure 5.4: Intel® 82852/82855 GM/GME Graphics Controller Properties – Extended Desktop Settings ARK-3383 User Manual...

  • Page 65: Installation Of The Svga Driver

    “Intel Extreme Graphic 2” on the CD-ROM. An example installa- tion is shown below: You can find Win2000/XP VGA driver from the path at the direc- tory of ARK-3383 CD-ROM: D:\ARK-3383 Series Software Device Driver\2_VGA\win2k_xp141.exe, then double click “win2k_xp141” to run “Install Shield Wizard”...
  • Page 66 • For convenience, the CD-ROM drive is designated as "D" through- out this chapter. Double click "setup" and "next" into setup wizard. Figure 5.6: Intel® Extreme Chipset Graphics Driver Software Install Wiz- ARK-3383 User Manual...

  • Page 67: Figure 5.7 Intel® Extreme Graphics Driver Setup

    Figure 5.7: Intel® Extreme Graphics Driver Setup Restart computer when installation has finished. Figure 5.8: InstallShield® Wizard Complete Chapter 5...

  • Page 68: Further Information

    5.3 Further information For further information about the AGP/VGA installation in your ARK- 3383, including driver updates, troubleshooting guides and FAQ lists, visit the following web resources: Intel website: www.intel.com Advantech websites: www.advantech.com, or www.advantech.com.tw ARK-3383 User Manual...
  • Page 69 Audio Setup...

  • Page 70: Chapter 6 Audio Setup

    Before you begin Please read the instructions in this chapter carefully before you attempt installation. The audio drivers for the ARK-3383 board are located on the audio driver CD. Run the supplied SETUP program to install the drivers; don’t copy the files manually.

  • Page 71: Figure 6.2 Ac97 Audio Driver Installation

    Figure 6.2: AC97 Audio Driver Installation Click "yes" to reboot your computer. Figure 6.3: Installation Complete of AC97 Audio Driver Chapter 6...
  • Page 72 ARK-3382 User Manual...
  • Page 73 Ethernet Interface This chapter provides information on Ethernet configuration. Sections include: • Introduction • Installation of Ethernet drivers for Windows 2000/XP • Further information...

  • Page 74: Chapter 7 Ethernet Interface

    7.2 Installation of Ethernet driver Before installing the Ethernet driver, note the procedures below. You must know which operating system you are using in your ARK-3383 series, and then refer to the corresponding installation flow chart. Then just follow the steps described in the flow chart. You will quickly and successfully complete the installation, even if you are not familiar with instructions for MS-DOS or Windows.

  • Page 75: Figure 7.1 Windows Control Panel Screen

    Figure 7.1: Windows Control Panel Screen Click “Next” and prepare to install the network function Figure 7.2: Add/Remove Hardware Wizard Chapter 7...

  • Page 76: Figure 7.3 Choose A Hardware Task Screen

    Choose “Add/Troubleshoot a device” and click “Next”. Figure 7.3: Choose a Hardware Task Screen Choose Hardware Device “Ethernet Controller” Figure 7.4: Choose a Hardware Device AIMB-3382 User Manual...

  • Page 77: Figure 7.5 Install Ethernet Controller Screen

    Figure 7.5: Install Ethernet Controller Screen Figure 7.6: Hardware Type Screen Chapter 7...

  • Page 78: Figure 7.7 Install From Disk Screen

    Insert the ARK-3383’s Driver & Utility CD-ROM Disk into D: drive 6-1. Find the driver of chipset folder “82551QM” at the directory of “D:\ARK-3383 Series Software Device Driver\3_LAN” from ARK-3383’s Driver & Utility CD-ROM Disk. 6-2. Click “OK”. Figure 7.7: Install From Disk Screen 7.

  • Page 79: Figure 7.8 Network Adapter Selection Screen

    Figure 7.8: Network Adapter Selection Screen Figure 7.9: Start Device Driver Installation Chapter 7...

  • Page 80: Figure 7.10 Intel Ethernet Adapter Driver Installation Screen

    8. Please wait while the wizard installs the software. Figure 7.10: Intel Ethernet Adapter driver installation screen 9. Click “Finish”. Figure 7.11: Intel Ethernet Adapter Driver Installation Complete Screen AIMB-3382 User Manual...
  • Page 81 Full Disassembly Procedure This chapter details the system disas- sembling procedure for setting up the jumpers and for maintenance. Sections include:...

  • Page 82: Chapter 8 Full Disassembly Procedure

    If you want to completely disassemble the Embedded Box Computer, fol- low the step-by-step procedures below. Users should be aware that Advantech Co., Ltd. takes no responsibility whatsoever for any problems or damage caused by the user disassembly of the embedded box com- puter.
  • Page 83 Unscrew the screws of the frame bracket on the front side of sys- tem. Remove the front frame bracket by carefully pulling and lifting the bracket in order to unlock it. The Front Frame Bracket removed. Chapter 8...
  • Page 84 Unscrew the 2 screws which are located on top of the Front Metal Faceplate. Unscrew the 2 hexagonal bolts which are located on left side and right side of COM 2. AIMB-3383 User Manual...
  • Page 85 The Front Metal Faceplate removed Warning! Do not use too much pressure when removing the front metal face plate as the power button cable is still attached and could be damaged. Unscrew the 4 screws of the frame bracket on the rear side of sys- Remove the rear frame bracket by carefully pulling and lifting the bracket in order to unlock it Chapter 8...
  • Page 86 Unscrew the 2 hexagonal bolts which are located on left side and right side of COM 3 and COM 4. Unscrew the 2 screws which are located on the rear metal faceplate. AIMB-3383 User Manual...
  • Page 87 The Rear Metal Faceplate Removed The system after the top cover has been removed Unscrew the 6 screws which fix the AM0-6260 Module I/O board to the system board. Chapter 8...
  • Page 88 Remove AM0-6260 Module I/O board from MIO Socket on the system board. The System after AMO-6260 Module I/O board has been removed. AIMB-3383 User Manual...
  • Page 89 Jumper Location on PCM-9380/PCM-9386 Motherboard. COM 2 Settings J6 LCD Power Setting Chapter 8...
  • Page 90 AIMB-3383 User Manual...

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