SMART Board Board E70 User Manual page 29

C H A P T E R 4
Troubleshooting your interactive flat panel
Check your graphics card configuration (See
l
Check your panel settings (See
l
Calibrate, or clear previously set calibration data (See
l
Windows 7 or 8)
If there is no touch:
Ensure that the USB cable is properly connected.
l
Try power cycling the SMART Board E70.
l
Ensure that Windows automatically installed the required device drivers the SMART E70 and
l
AFO TCM10X-700 HID should be listed under Windows Devices and Printers.
If you have multiple displays, ensure the pen and touch are settings are correct (see
l
multiple displays).
Graphics card configuration
If you are using an unsupported graphics card configuration is used you may experience a display
problem or issues with touch accuracy. For example, you may experience issues if your graphics
card scaling option is set to something other than full-screen.
I M P O R T A N T
When using an ATI video card they must go into the ATI Catalyst Control panel, go to the Flat
Panel menu, select Pixel Format and change it to RGB 4:4:4 timing.
Panel settings
Ensure that you set the SMART Board E70's Screen Mode to either 16:9 or Full and that you select
the correct input source.
To select input:
On the remote or on the side panel select Input, use the arrows to select input.
To change screen mode:
1. Select Menu on the remote or on the side panel.
2. Use the arrow keys and select Setup from the drop down list.
3. Use the arrow keys to move over and down to Screen Mode select 16:9 if not already selected.
23 smarttech.com/kb/170534
Graphics card
Panel settings)
Calibrating of the SMART Board E70 with
configuration)
Setting up