SMART Board SB480iv2 Configuration And User's Manual

SMART Board SB480iv2 Configuration And User's Manual

Interactive whiteboard system
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SMART Board® iv2
interactive whiteboard system
SB480iv2 AND SBM680Viv2
CONFIGURATION AND USER'S GUIDE

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Summary of Contents for SMART Board SB480iv2

  • Page 1 SMART Board® iv2 interactive whiteboard system SB480iv2 AND SBM680Viv2 CONFIGURATION AND USER’S GUIDE...
  • Page 2 © 2014 SMART Technologies ULC. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system or translated into any language in any form by any means without the prior written consent of SMART Technologies ULC. Information in this manual is subject to change without notice and does not represent a commitment on the part of SMART.
  • Page 3: Important Information

    Failure to follow the installation instructions shipped with your SMART product could result in personal injury and damage to the product. To reduce the risk of fire or electric shock, do not expose the SMART product to rain or moisture.
  • Page 4 IMPORTANT INFORMATION Two people are required to mount your SMART product because it may be too heavy for one person to safely maneuver. When you lift your interactive whiteboard, you and your assistant should stand on either side of the screen, supporting its weight at the bottom while balancing the top with your other hands.
  • Page 5 Make sure an electrical socket is near your SMART product and remains easily accessible during use. Using your SMART product near a TV or radio could cause interference to the images or sound. If this happens, move the TV or radio away from the projector.
  • Page 6: Other Precautions

    IMPORTANT INFORMATION Other precautions If you own a SMART product other than a SMART Board 480iv2 interactive whiteboard system or SMART Board M680Viv2 interactive whiteboard system, refer to the installation manual for your product for relevant warnings and maintenance instructions. Environmental requirements Before you install your SMART Board interactive whiteboard system, review the following environmental requirements.
  • Page 7 IMPORTANT INFORMATION Environmental Parameter requirement Conducted and EN55022/CISPR 22, Class A radiated emissions smarttech.com/kb/170782...
  • Page 9: Table Of Contents

    Safety warnings, cautions and important information Environmental requirements Chapter 1: About your interactive whiteboard system SMART V30 projector SMART Board 480iv2 interactive whiteboard system features SMART Board M680Viv2 interactive whiteboard system features Included accessories Other optional accessories Chapter 2: Installing your interactive whiteboard system...
  • Page 10 Appendix A: Remotely managing your system through a network interface Web page management Appendix B: Remotely managing your system through an RS-232 serial interface Connecting your room control system to the SMART V30 projector Projector programming commands Appendix C: Adjusting projector settings...
  • Page 11: Chapter 1: About Your Interactive Whiteboard System

    Remote control Pens Other optional accessories Hardware mounting kit Your SMART Board 480iv2 interactive whiteboard system combines the following components: SMART Board 480 interactive whiteboard Wall-mounted, short-throw SMART V30 projector Accessories and optional equipment Your SMART Board M680Viv2 interactive whiteboard system combines the following components: SMART Board M680V series interactive whiteboard...
  • Page 12: Smart V30 Projector

    An internal speaker Templates and instructions for positioning the system safely Your SMART V30 projector connection panel has the following connections: 3.5 mm phone jack audio input (shared by VGA 1 and VGA 2 input) 3.5 mm phone jack audio input (composite video) 3.5 mm phone jack audio variable output...
  • Page 13: Smart Board 480Iv2 Interactive Whiteboard System Features

    Blu-ray™ players, document cameras, and other high-definition sources, and can project media from these sources onto the interactive screen. When you use SMART software with your SMART Board 480iv2 interactive whiteboard system, you can write over any application in digital ink using a pen or your finger, and then save these notes for future reference and distribution.
  • Page 14: Smart Board M680Viv2 Interactive Whiteboard System Features

    Blu-ray players, document cameras, and other high-definition sources, and can project media from these sources onto the interactive screen. When you use SMART software with your SMART Board M680Viv2 interactive whiteboard system, you can write over any application in digital ink using a pen tray pen or your finger, and then save these notes for future reference and distribution.
  • Page 15: Included Accessories

    For more information on accessories, go to smarttech.com/accessories. Hardware mounting kit You can order a projector hardware mounting kit from your authorized SMART reseller (smarttech.com/where). It contains an assortment of screws and wall anchors for several different wall types (see smarttech.com/kb/160505).
  • Page 17: Chapter 2: Installing Your Interactive Whiteboard System

    Consult the SMART Board interactive whiteboard system installation document included with your product for instructions on how to install and secure your system. See the included documents for instructions on how to cable your SMART Board interactive whiteboard system, install your product and use the mounting template.
  • Page 18: Choosing A Location

    Choosing a height SMART includes a mounting template with each interactive whiteboard system. If you lose this template, contact your authorized SMART reseller (smarttech.com/where). Using this template ensures that you can do the following: Mount the projector at a safe height for head space clearance, while maintaining enough space for airflow and installation access above the unit.
  • Page 19: Installing Smart Software

    Download SMART software from smarttech.com/software. These web pages list the minimum hardware requirements for each software version. If SMART software is already installed on your computer, take this opportunity to upgrade your software to ensure compatibility.
  • Page 20: Focusing The Image

    INSTALLING YOUR INTERACTIVE WHITEBOARD SYSTEM Focusing the image Use the focus lever on the bottom of the SMART V30 projector to focus the projected image. To focus and adjust the image Turn the focus lever clockwise or counterclockwise until the image is in focus.
  • Page 21 CHAPTER 2 INSTALLING YOUR INTERACTIVE WHITEBOARD SYSTEM Use the mechanical adjustments described in the installation document and the image alignment screen to adjust the projected image size, shape and location so that you can see the full projected image clearly. Don’t use other images, which might be cropped or scaled by the projector and result in a misleading projected image size, shape and location.
  • Page 22: Projector Connection Diagram

    CHAPTER 2 INSTALLING YOUR INTERACTIVE WHITEBOARD SYSTEM To fine-tune the image, you might need to repeat all steps described in the installation document in smaller increments. Projector connection diagram You can connect a variety of peripheral devices to your projector, including DVD/Blu-ray players, document cameras, and other high-definition sources, as well as peripheral device outputs such as a secondary display or powered speakers.
  • Page 23: Integrating Your System With Peripheral Devices

    SMART Support website (smarttech.com/support) for additional information. Integrating your system with peripheral devices For information on integrating your SMART Board 480iv2 or M680Viv2 interactive whiteboard system with peripheral devices, see Connecting peripheral sources and outputs on page 64. smarttech.com/kb/170782...
  • Page 25: Chapter 3: Using Your Interactive Whiteboard System

    Chapter 3 Using your interactive whiteboard system Using your projector Using your remote control Using the remote control buttons Using your projector keypad Using your projector keypad buttons Adjusting projector settings Using your interactive whiteboard This chapter describes the basic operation of your interactive whiteboard system and explains how to set up your remote control, retrieve system information, access the projector’s image adjustment options and integrate your interactive whiteboard system with peripheral devices.
  • Page 26: Using The Remote Control Buttons

    CHAPTER 3 USING YOUR INTERACTIVE WHITEBOARD SYSTEM Using the remote control buttons The projector remote control enables you to access on-screen menus and change projector settings. Press the Power button twice on the remote control to put the projector into Standby mode.
  • Page 27: Using Your Projector Keypad

    CHAPTER 3 USING YOUR INTERACTIVE WHITEBOARD SYSTEM NOTE The Mute, Volume Up and Volume Down buttons work only if there is an audio source connected to the projector for the selected video input source. For information on using the remote control’s Menu button to adjust the projector settings, see Adjusting projector settings on page 55.
  • Page 28: Adjusting Projector Settings

    Keep your remote control in a safe place because there is no other way to access menu options. Setting Notes Picture menu Color Mode Indicates the projector’s The default is SMART Presentation. display output (Bright Classroom, Dark Classroom, SMART Presentation, Game and User). Brightness Sets projector brightness from The default is 47.
  • Page 29 CHAPTER 3 USING YOUR INTERACTIVE WHITEBOARD SYSTEM Setting Notes Clock Set clock dot frequency. This Automatically determined by VGA source affects the ability of the signal input. to lock. H-Position Set the horizontal position of Automatically determined by VGA source the image. input.
  • Page 30 This action is irreversible. Don’t adjust this setting unless you want to reset all of the applied settings, or unless you’re advised to by a SMART Support specialist. Audio menu Mute Mutes the projector’s audio The default is off.
  • Page 31 CHAPTER 3 USING YOUR INTERACTIVE WHITEBOARD SYSTEM Setting Notes Auto Power Off Sets the length of the auto The default is 15 minutes. power-off countdown timer The timer begins to count down when the between 0 to 120 minutes in projector no longer receives a video signal.
  • Page 32 CHAPTER 3 USING YOUR INTERACTIVE WHITEBOARD SYSTEM Setting Notes Information Provides the Model Name, Source, Resolution, Software Version, Color Space and Aspect Ratio Lamp Settings sub-menu Lamp Hours Displays the number of lamp Used (Normal) hours while in Normal mode. Lamp Hours Displays the number of lamp Used (ECO)
  • Page 33 This action is irreversible. Don’t adjust this setting unless you want to reset all of the applied settings, or unless you’re advised to by a SMART Support specialist. smarttech.com/kb/170782...
  • Page 34: Using Your Interactive Whiteboard

    Refer to the SMART Board M600 series interactive whiteboard user’s guide (smarttech.com/kb/170410) for in-depth information on using your interactive whiteboard. When you connect your SMART Board interactive whiteboard to a computer with SMART software, you can access the full capabilities of your interactive whiteboard.
  • Page 35: Chapter 4: Maintaining Your Interactive Whiteboard System

    This chapter includes methods for properly cleaning and preventing damage to your SMART Board interactive whiteboard system. Maintaining your interactive whiteboard For information on maintaining your interactive whiteboard, see the SMART Board 480 interactive whiteboard user’s guide (smarttech.com/kb/156693). For information on maintaining your interactive whiteboard, see the SMART Board M600 series interactive whiteboard user’s guide (smarttech.com/kb/170410).
  • Page 36: Keeping The Writing Surface Clean

    CHAPTER 4 MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM Don’t use low-odor dry-erase markers because they can be very difficult to erase. Use standard (high-odor) dry-erase markers that show a warning to use them only in well-ventilated areas. Don’t use adhesive tape on the interactive surface. Don’t use abrasive erasers or harsh chemicals to clean your product.
  • Page 37: Cleaning The Projector

    CHAPTER 4 MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM Cleaning the projector WARNING Cleaning a wall-mounted projector can result in a fall or injury. Use caution when climbing a ladder. CAUTION Before you clean the projector, press the Power button twice on the remote control or the projector keypad to put the system in Standby mode, and then wait 30 minutes for the lamp to cool completely.
  • Page 38 Thoroughly clean the area around the projector, and discard any edible items placed in that area because they could be contaminated. Call your authorized SMART reseller (smarttech.com/where) for instructions. Do not attempt to replace the lamp. When replacing the projector lamp: Put the projector into Standby mode and wait 30 minutes for the lamp to cool completely.
  • Page 39: Resetting The Lamp Hours

    CHAPTER 4 MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM Resetting the lamp hours After you replace the lamp module, you need to access the projector service menu to reset the lamp hours. To prevent accidental errors, only a system administrator should perform this procedure.
  • Page 40: Replacing The Remote Control Battery

    CHAPTER 4 MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM Replacing the remote control battery Follow this procedure to replace the remote control battery. WARNING Reduce the risk associated with a leaking battery in the projector’s remote control by following these practices: Use only the specified CR2025 coin-cell battery. Remove the battery when the remote control is unused for an extended period.
  • Page 41: Cleaning The Air Filters

    Standby mode, and then wait 90 seconds for the fans to turn off. When you clean the air filters, SMART recommends you wear protective gloves and, a face mask or a respirator. Clean the air filters in a well-ventilated area.
  • Page 42 CHAPTER 4 MAINTAINING YOUR INTERACTIVE WHITEBOARD SYSTEM Locate the two filters on each side on the rear of the projector. Remove the filters from the projector. Clean the filter with compressed air. Insert the clean filter. smarttech.com/kb/170782...
  • Page 43: Chapter 5: Troubleshooting Your Interactive Whiteboard System

    Resolving interactive whiteboard issues Adjusting the projected image Resetting your interactive whiteboard Resolving connection issues Determining your SMART V30 projector status Resolving projector issues Resolving projector errors Your projector stops responding The “Projector Overheated”, “Fan Failure”, “Lamp Failure” or “Color Wheel Failure”...
  • Page 44: Before You Start

    Locating serial numbers The SMART Board 480 interactive whiteboard serial number is located on the lower-right edge of your interactive whiteboard’s frame. For more information, see the SMART Board 480 interactive whiteboard user’s guide (smarttech.com/kb/156693).
  • Page 45: Resolving Interactive Whiteboard Issues

    CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD SYSTEM The SMART Board M600 series interactive whiteboard serial number is located on the lower-right edge of the frame, as well as on the back of the interactive whiteboard. For more information, see the SMART Board M600 series interactive whiteboard user's guide (smarttech.com/kb/170410).
  • Page 46: Determining Your Smart V30 Projector Status

    CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD SYSTEM If necessary, complete additional troubleshooting with the guidance of SMART Support using SMART Board Diagnostics. For more projector troubleshooting tips, see Resolving projector issues on the next page. Resetting your interactive whiteboard You can reset your interactive whiteboard by disconnecting and then reconnecting the power cable.
  • Page 47: Resolving Projector Issues

    Resolving projector issues Resolving projector errors System administrators can resolve the following projector errors on their own prior to contacting SMART Support. Performing initial troubleshooting on your projector reduces the time of a support call. Your projector stops responding If your projector stops responding, perform the following procedure.
  • Page 48: The "Lamp Failure" Message Appears

    TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD SYSTEM If the previous steps don’t resolve the issue, put the projector into Standby mode, disconnect the power cable, and then contact your authorized SMART reseller (smarttech.com/where). The “Lamp Failure” message appears If the “Lamp Failure” message appears, one of the following issues is occurring: The lamp is overheating, likely due to blocked air vents.
  • Page 49: Resolving Image Issues

    If your projector still doesn’t show a source signal, contact your authorized SMART reseller (smarttech.com/where). Partial, scrolling or incorrectly displayed image NOTE This procedure may vary depending on your version of Windows®...
  • Page 50: Unstable Or Flickering Image

    CHAPTER 5 TROUBLESHOOTING YOUR INTERACTIVE WHITEBOARD SYSTEM To resolve a partial, scrolling or incorrectly displayed image on your Windows computer Select Start > Control Panel. Click Display, and then select Adjust resolution. Verify that your display resolution setting is XGA 1024 × 768. Click Advanced settings, and then click the Monitor tab.
  • Page 51: Frozen Image

    Disconnect the power cable from the power outlet, and then wait at least 60 seconds. Connect the power cable, and then turn on the projector. If the previous steps don’t resolve the issue, contact your authorized SMART reseller (smarttech.com/where). The image from your connected laptop computer isn’t projected Laptop computer settings can interfere with projector operations.
  • Page 52: Resolving Audio Issues

    Resolving audio issues The projector does have an integrated speaker, you can connect an external audio system to the audio output connector in the projector’s connection panel such as the SMART SBA-L projection audio system (smarttech.com\kb\142552) If no sound is coming from your external audio system, perform the following procedure.
  • Page 53: Resolving Network Communication Issues

    If you're using an HDMI video input on the projector, don’t use any DVI to HDMI adapters, as these won’t transfer audio from the DVI source to the HDMI input on the projector. If the previous steps don’t resolve the issue, contact your authorized SMART reseller (smarttech.com/where).
  • Page 54: Transporting Your Interactive Whiteboard System

    This packaging was designed to provide optimal shock and vibration protection. If you no longer have your original packaging, purchase the same packaging directly from your authorized SMART reseller (smarttech.com/where). If you prefer to use your own packaging materials, make sure you adequately protect your unit.
  • Page 55: Appendix A: Remotely Managing Your System Through A Network Interface

    Projector Status and Control E-mail Setting Security Setting This chapter includes detailed instructions on how to remotely manage your SMART Board interactive whiteboard system settings through a network interface. Web page management You can access advanced setup features via the projector’s web page. This web page enables you to manage the projector from a remote location using any computer connected to your intranet.
  • Page 56: Home

    Start your Internet browser. Type the IP address in the address box, and then press Enter. The SMART V30 Projector Settings window appears. Select the menu options in the left pane to access the settings on each page. Modify settings using your computer’s mouse and keyboard, and then click Submit or another action button next to each setting you change.
  • Page 57: Lan Setting

    APPENDIX A REMOTELY MANAGING YOUR SYSTEM THROUGH A NETWORK INTERFACE LAN Setting This menu allows you to use or not use Dynamic Host Control Protocol (DHCP) and to set the network-related addresses and names when DHCP isn’t used. You can also change the projector name, location and contact information.
  • Page 58: Projector Status And Control

    APPENDIX A REMOTELY MANAGING YOUR SYSTEM THROUGH A NETWORK INTERFACE Projector Status and Control This menu allows you to set projector status, image options and audio options. Submenu setting Description Projector Status Click Refresh to update the projector status. Click Power ON to turn on the projector. Click Power OFF to turn off the projector.
  • Page 59: E-Mail Setting

    APPENDIX A REMOTELY MANAGING YOUR SYSTEM THROUGH A NETWORK INTERFACE E-mail Setting This menu allows you to send an email if an error occurs with the projector’s lamp, the lamp life and projector’s temperature. Submenu setting Description Email Alert Click E-mail Alert Test once you’ve entered an email address in the TO  field. E-mail Alert Turn on or turn off the email alert.
  • Page 61: Appendix B: Remotely Managing Your System Through An Rs-232 Serial Interface

    Pin configuration on the projector’s RS-232 connector Serial interface settings Projector programming commands This appendix includes detailed instructions on how to set up your computer or room control system to remotely manage your SMART Board interactive whiteboard system settings through an RS-232 serial interface. smarttech.com/kb/170782...
  • Page 62: Connecting Your Room Control System To The Smart V30 Projector

    Connecting your room control system to the SMART V30 projector By connecting a computer or room control system to the RS-232 serial interface of the SMART V30 projector, you can select video inputs, start up or shut down your interactive whiteboard system and request information such as projector lamp use, current settings and network addresses.
  • Page 63: Projector Programming Commands

    APPENDIX B REMOTELY MANAGING YOUR SYSTEM THROUGH AN RS-232 SERIAL INTERFACE before you continue. The room control feature of the projector is always on. To configure your computer’s serial interface Turn on your computer, and then start your serial communications program or terminal emulation program.
  • Page 64 APPENDIX B REMOTELY MANAGING YOUR SYSTEM THROUGH AN RS-232 SERIAL INTERFACE Usable command by power Property Valid values state Standby / idle • powering powerstate • cooling • on • standby • HDMI1 input=<target> • VGA1 • VGA2 • Composite 1 vol+<value>...
  • Page 65: Appendix C: Adjusting Projector Settings

    Keep your remote control in a safe place because there is no other way to access menu options. Setting Notes Picture menu Color Mode Indicates the projector’s The default is SMART Presentation. display output (Bright Classroom, Dark Classroom, SMART Presentation, Game and User). Brightness Sets projector brightness from The default is 47.
  • Page 66 APPENDIX C ADJUSTING PROJECTOR SETTINGS Setting Notes Position menu Aspect Ratio Sets the image output to Auto, The default is Auto. 4:3, 16:9 and 16:10. Phase Set lock phase which affects Automatically determined by VGA source the horizontal position of the input.
  • Page 67 This action is irreversible. Don’t adjust this setting unless you want to reset all of the applied settings, or unless you’re advised to by a SMART Support specialist. Audio menu Mute Mutes the projector’s audio The default is off.
  • Page 68 APPENDIX C ADJUSTING PROJECTOR SETTINGS Setting Notes Select On to have the projector continuously switch inputs until it finds an active video source. Select Off to maintain signal detection in one input. Input The default is HDMI. Sets the video source (HDMI 1, VGA 1, VGA 2 or Video 1).
  • Page 69 APPENDIX C ADJUSTING PROJECTOR SETTINGS Setting Notes Information Provides the Model Name, Source, Resolution, Software Version, Color Space and Aspect Ratio Lamp Settings sub-menu Lamp Hours Displays the number of lamp Used (Normal) hours while in Normal mode. Lamp Hours Displays the number of lamp Used (ECO) hours while in Eco mode.
  • Page 70 This action is irreversible. Don’t adjust this setting unless you want to reset all of the applied settings, or unless you’re advised to by a SMART Support specialist. smarttech.com/kb/170782...
  • Page 71: Appendix D: Integrating Other Devices

    HD and SD signal format compatibility Video system signal compatibility Connecting peripheral sources and outputs This appendix provides information on integrating your SMART Board interactive whiteboard system with peripheral devices. Video format Your projector has a native video format and various video format compatibility modes. You can change image appearances for certain formats and compatibilities.
  • Page 72 APPENDIX D INTEGRATING OTHER DEVICES Video format compatibility The following tables list the projector’s compatible VESA RGB video formats by resolution, which you can adjust by using the aspect ratio commands described in Adjusting projector settings on page 55. Resolution Mode Aspect ratio Refresh rate (Hz) “Match Input”...
  • Page 73: Hd And Sd Signal Format Compatibility

    APPENDIX D INTEGRATING OTHER DEVICES Resolution Mode Aspect ratio Refresh rate (Hz) “Match Input” appearance 1280 × 1024 SXGA3 85 85.024 Pillarbox 1400 × 1050 SXGA+ 59.978 Pillarbox 1600 × 1200 UXGA Pillarbox 1680 × 1050 WSXGA+ 16:10 Native 1920 × 1080 HD 1080 16:9 Letterbox...
  • Page 74: Connecting Peripheral Sources And Outputs

    APPENDIX D INTEGRATING OTHER DEVICES Video system signal compatibility The following tables list the projector’s video system signal compatibility delivered over HDMI video connectors, which you can adjust by using the aspect ratio commands described in Adjusting projector settings on page 55. Video mode Aspect ratio Vertical frequency (Hz)
  • Page 75 APPENDIX D INTEGRATING OTHER DEVICES To connect a peripheral source or output to your projector Connect your peripheral device’s input cables to the projector. Switch input sources to the peripheral device by pressing the Input button on the remote control. smarttech.com/kb/170782...
  • Page 77: Appendix E: Remote Control Code Definitions

    Appendix E Remote control code definitions IR signal format: NEC1 Repeat Vendor code Key code format Byte 1 Byte 2 Byte 3 Byte 4 Input Power ( ) Menu Up ( ) Left ( ) Enter ( ) Right ( ) Down ( ) Hide Volume up ( )
  • Page 79: Appendix F: Hardware Environmental Compliance

    Appendix F Hardware environmental compliance SMART Technologies supports global efforts to ensure that electronic equipment is manufactured, sold and disposed of in a safe and environmentally friendly manner. Waste Electrical and Electronic Equipment and Battery regulations (WEEE and Battery Directives) Electrical and electronic equipment and batteries contain substances that can be harmful to the environment and to human health.
  • Page 81: Index

    Index DVD players 64 3.5 mm audio connectors 12 electrostatic discharge iv emissions v environmental requirements iv accessories included 5 optional 5 air filters cleaning 31 fans 37 aspect ratios 2, 61-64 flickering 40 audio focus 10 muting 16 resolving issues with 42 HD signal compatibility 63 head space clearance 8 batteries 30, 69...
  • Page 82 39 pen ledge SMART Board interactive cleaning 26 whiteboard See interactive Perchlorate material 69 whiteboard peripheral sources 64 SMART UX80 projector See projector pillarboxing 62-63 sound See audio power 12 subnet mask 23, 47, 60 projector SVGA support 62 about 2...
  • Page 83 INDEX temperatures (interactive whiteboard), operating and storage iv temperatures (projector), operating and storage iv transportation 44 troubleshooting 33 USB receptacles 12 UX80 projector See projector UXGA support 62 VGA support 62 video format compatibility for 61 warnings iii water and fluid resistance iv web page management 45 WEEE and Battery Directives 69 whiteboard See interactive whiteboard...
  • Page 86 SMART TECHNOLOGIES smarttech.com/support smarttech.com/contactsupport smarttech.com/kb/170782...

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