Trademark Notice SMART Board, Notebook, DViT and the SMART logo are trademarks of SMART Technologies Inc. Windows is either a registered trademark or a trademark of Microsoft Corporation in the U.S. and/or other countries. Phillips is a registered trademark of Phillips Screw Company.
Important Information Please read this manual carefully before setting up and using the In-Wall Rear Projection SMART Board™ interactive whiteboard. With proper care, your interactive whiteboard will provide years of trouble-free service. WARNING The projector behind the screen is a high brightness light source. Don’t look directly into the beam of light.
Other Precautions For operating safety and to avoid damage to the interactive whiteboard and its parts, please read the following information carefully. • Move the interactive whiteboard and its components with care. • If you transport the interactive whiteboard over a distance, we strongly urge you to completely repackage it using the original packaging.
Table of Contents Important Information Other Precautions ..........................ii Overview Preparing to Install Your Interactive Whiteboard Unpacking and Checking Components................... 3 Installing SMART Board Software....................4 Creating the Wall Opening ......................5 Attaching Mounting Brackets to the Unit ..................6 Installing Your Interactive Whiteboard Dual Installation..........................11 Connecting the Cables........................11 Mounting the Pen Tray on the Wall ....................
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Appendix A: Specification Drawings 1710 Front and Side Views ......................43 1710 Wall Opening........................44 1810 Front and Side Views ......................45 1810 Wall Opening........................46 1910 Front and Side Views ......................47 1910 Wall Opening........................48 2865 Views............................ 49 2865 Distance from the Exterior Wall....................
Overview Rear projection allows you to stand in front of the interactive whiteboard without casting a shadow. In addition, the touch-sensitive screen enables you to do everything you can do at a computer workstation—open files, conference with others, create new documents or edit existing ones, play video clips, and so on—simply by touching the interactive whiteboard.
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• SMART Board software for installation on any computer. For more information on using the various tools and applications included with SMART Board software, see the SMART Board User’s Guide or the SMART Board software Help. The installation process varies slightly if you have a model that comes with a mirror stand. However, the major steps for all installations include: •...
Preparing to Install Your Interactive Whiteboard Before you install the screen in the wall opening, you’ll need to complete the following tasks: • unpack and check the components (this page) • install SMART Board software (page 4) • create a wall opening for the unit (page 5) •...
The 2865 and 2965 both come with the above items and also include: • the mirror stand • a box containing the NEC MT1065 projector (with custom short-throw lens), an M3 hex key, a 7/16" wrench, two 9/16" combination wrenches, a user’s manual, a remote control and cable, batteries, software, an RGB cable, and a power cable To remove the mirror stand from the pallet 1.
Creating the Wall Opening To install your In-Wall Rear Projection SMART Board interactive whiteboard, you must create a rectangular opening in your wall and finish it with wood stud framing. For added strength, extend the vertical framing from floor to ceiling. To create the opening, you’ll need the appropriate tools. WARNING If you’re not sure how to create an opening in your wall, consult with a professional familiar with the structure of your room.
– For a 1910, the finished wall opening must measure at least 68 5/8" W × 54 3/8" H (174.3 cm × 138.1 cm) – For the 2865, the finished wall opening must measure at least 57 7/8" W × 46 1/4" H (147.0 cm ×...
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Before you complete the following procedure, obtain the four hex screws, the four split lockwashers and the 3/16" hex key from the hardware kit. You’ll also need the two mounting brackets. To attach the mounting brackets to the interactive whiteboard 1.
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Preparing to Install Your Interactive Whiteboard...
Installing Your Interactive Whiteboard In this section, you’ll: • install the SMART Board interactive whiteboard into the wall opening (next page) • connect the cables to the screen (page 12) • mount the pen tray assembly on the wall (page 13) If you have a 2865 or 2965, you’ll also need to install the mirror stand in the projection room (page 17).
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IMPORTANT Before you install the interactive whiteboard into the wall, check that the wall is even. If you fit a large interactive whiteboard into an uneven wall, it is important that you don’t flex the interactive whiteboard by forcing it to fit flush with the wall. The interactive whiteboard has to be flat (not twisted or warped) for its digital cameras to work correctly.
3. From the projection room side, insert one screw through the middle row and another through the lower row of holes in each mounting bracket and into the vertical wood framing. Front Side of SMART Board Projection Room Side Interactive Whiteboard Stud Insert screws into each row of holes...
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To connect the cables 1. Connect one end of the modular cable to the communications hub. Communications Hub Modular Jack Port Modular Cable MOD8 Cable 2. Connect the power supply cable to the hub. Power Port Power Connector Power Supply Installing Your Interactive Whiteboard...
Mounting the Pen Tray on the Wall Now that your interactive whiteboard is in place, you’ll need to connect the pen tray and attach it to the wall. You must also create an opening in the wall for the cables. To perform this procedure, obtain the following items from the accessory kit: •...
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2. Use the template to mark the center of a 2 3/8" (6.0 cm) diameter hole for the cables on the wall, as well as five drywall anchor locations. Then remove the template. Anchor Locations NOTE: The locations for these screws shouldn’t be at the wall studs. However, if they are, you can use No.
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8. Connect one end of the supplied USB adapter to the DB9 port at the back of the pen tray. If you ordered the DB9 serial cable, insert it into this port. Modular Cable MOD8 Cable DB9 Connector Modular Jack DB9 Port 9.
Installing the Mirror Stand for the 2865 or 2965 If you’re installing a 2865 or a 2965, you’ll need to install the mirror stand in the projection room behind the interactive whiteboard. After you remove the cross braces (page 17), don’t apply pressure to any part of the screen opening—particularly to the upper corners—when moving or adjusting the height of the mirror stand.
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To adjust the legs, you’ll need a 1/2" (1.3 cm) flat or adjustable wrench, or you can use the 9/16" wrench that comes with the mirror stand. You’ll also need two 15/16" flat or adjustable wrenches for the leveling process. To install the mirror stand 1.
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4. Align the opening of the mirror stand horizontally with the installed screen. Using the wall brackets as your guide, lift or push at the bottom sides to center the mirror stand between the brackets. – For the 2865, the maximum distance between the lower cabinet of the mirror stand and the wall surface upon which you mount the interactive whiteboard is 3 1/4"...
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5. Use one of the wrenches to grip the top nut and turn it. This action also rotates the leg. Continue turning until the leg reaches the appropriate height. 6. Remove the top jam nut using two wrenches and return it to its original leveling leg (or use it to adjust the other front leg).
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4. Lock the leveling leg in place by tightening the jam nut to the base of the mirror stand. Do this by rotating the jam nut downward until it reaches the mirror stand base, and then tightening it with a 15/16" flat or adjustable wrench. Jam Nut Installing Your Interactive Whiteboard...
Connecting the Components To enable communication between all the components in your In-Wall Rear Projection SMART Board interactive whiteboard, you must connect: • the power supply to the power cable and then to the wall (this page) • the computer to the cable from the pen tray and to the PS/2 cable from the IR receiver (see next page) •...
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The procedure for connecting the pen tray to your computer varies, depending on whether you’re connecting the pen tray to a USB or serial port on your computer. Your In-Wall Rear Projection SMART Board interactive whiteboard comes with a SMART USB adapter cable that connects to the USB port on your computer.
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2. Connect the two PS/2 connectors from the IR receiver to the computer’s keyboard and mouse ports. Mouse Port To Infrared Receiver Keyboard Port USB Port To Pen Tray USB Connector of USB Adapter NOTE: See page 28 for an illustration of the final cable connections. To connect the computer using the optional DB9 serial cable 1.
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2. Connect the two PS/2 connectors on the cable from the IR receiver to the mouse and keyboard ports on the computer. Mouse Port Mouse Connector Keyboard Port To Infrared Receiver Keyboard Connector To Pen Tray NOTE: See page 28 for an illustration of the final cable connections. Connecting the Components...
Setting up the Projector The projector plays a vital role in your interactive whiteboard system. You must place it in the rear projection room and correctly align it with the mirror(s) (if used) and the interactive screen. This section of the guide provides general guidelines for installing any projector (see below). However, if you have a 2865 or a 2965, your In-Wall Rear Projection SMART Board interactive whiteboard comes with an NEC MT1065 projector, equipped with a custom lens.
Installing the MT1065 into the Mirror Stand for the 2865 or 2965 The MT1065 projector comes in a separate box inside the mirror stand. You must install it inside the mirror stand, and then connect it. To install it, you need the M3 hex key and the cables that are in the box with the projector.
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4. Slide the projector toward you, and then tighten the screws using the M3 hex key. Don’t overtighten these screws, as you may need to slide the projector slightly forward or backward to adjust the projected image (page 30). 5. Connect the projector cables as shown. 1 RGB 1 IN 2 AC POWER RGB 1 IN...
Illustrations of Final Cable Connections Using the SMART USB Adapter Cable SMART Board Interactive Whiteboard (Rear View) DViT Technology Communications Hub Modular Jack Pen Tray MOD8 Connector Infrared Receiver for DB9 End of SMART USB Adapter Wireless Keyboard Power Supply PS2 Cable to Mouse and Keyboard Ports on Computer Power Cable...
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Using the Optional Serial Cable SMART Board Interactive Whiteboard (Rear View) DViT Technology Communications Hub Modular Jack MOD8 Connector Pen Tray Infrared Receiver for DB9 Connector Wireless Keyboard PS2 Cable to Mouse and Power Supply Keyboard Ports on Computer Power Cable To Wall Outlet Projector Computer...
Making Fine Adjustments to the Projected Image When you’ve properly positioned the projector in the mirror stand, make fine adjustments to obtain a correctly projected image on the interactive whiteboard. An aligned image fits squarely on the interactive screen with a margin of about 1/2" (1.3 cm) on all sides. If your projection room is small, you may have to use one or two mirrors to project the correct image size onto the screen.
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To adjust the projected image on the 2865 or the 2965 1. Ensure the transit locking screw underneath the projector plate is loose. If you need to loosen it, use a wrench from the accessory kit. 2. Adjust the image roll. To do this, tighten or loosen the large round knob beside the locking screw until the image sits properly in the frame.
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5. Move the image up or down by adjusting the small mirror. To do this, first loosen the upper thumbscrews on both sides of the small mirror. Then gently push the mirror away from you to lower the image, or pull it towards you to raise the image.
Preparing Your Interactive Whiteboard for Use When your interactive whiteboard is installed and connected, you need to: • configure SMART Board software (this page) • calibrate the cameras and orient the interactive screen (next page) After you install the software and connect the interactive whiteboard, your screen becomes fully interactive.
To open the SMART Board tools For Windows operating systems, select Start > Programs > SMART Board Software > SMART Board Tools. The SMART Board icon appears in your system tray. For Macintosh computers, open the SMART Board Software folder and select SMART Board Tools.
Calibrating the Cameras Digital cameras in the corners of the interactive screen track objects like your finger or a pen tray pen. Each camera is calibrated to recognize the position of a pen tray tool or your finger on the screen’s surface and to send this information to SMART Board software.
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Preparing Your Interactive Whiteboard for Use...
Using and Maintaining the Interactive Whiteboard This section includes basic instructions on using SMART Board software with the In-Wall Rear Projection SMART Board interactive whiteboard. However, refer to the SMART Board software online Help for detailed information on using all the software features. Using the System Components Your system consists of the In-Wall Rear Projection SMART Board interactive whiteboard, the projector and the computer.
Attaining Trouble-Free Operation After writing on the screen, you may notice marks that appear to be scratches. These marks are from the plastic residue that’s left when someone presses a pen very hard on the screen. Remove these marks with your thumbnail, and then clean the area as described on page 39. Avoid abrasive erasers and cleaning materials, which may scratch the surface.
Cleaning Information Periodically dust your In-Wall Rear Projection SMART Board interactive whiteboard. If your unit has a mirror stand, dust the stand and the mirrors using a soft cloth. If you need to, use a standard, alcohol-free glass cleaner. CAUTION Don’t touch the back of the screen.
To clear the “Please Clean Filter” message 1. Press the Menu button on the projector remote control. 2. Select Advanced Menu > Projector Options > Menu > Setup. 3. Click the Page 4 tab, and then click the Clear Filter Usage Meter button. Replacing the Projector Lamp and Filter in a 2865 or a 2965 Replace the lamp when you see this message: “The lamp has reached the end of its usable life.
Troubleshooting Your In-Wall Rear Projection SMART Board interactive whiteboard has light-emitting diodes (LEDs) that communicate status information to you. Check these LEDs during your troubleshooting investigation. On the pen tray, a Ready light (LED) glows red when the pen tray has power, but is not active, and green when the SMART Board driver is running (indicating that the pen tray is active).
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Using and Maintaining the Interactive Whiteboard...
Appendix A: Specification Drawings NOTE: All dimensions within this chapter are ± 1/8" (0.3 cm). 1710 Front and Side Views Appendix A: Specification Drawings...
1710 Wall Opening Square-Finished Wall Opening Minimum 53 7/8" (136.8 cm) Rough wall opening should be 1/4" (0.6 cm) larger than the suggested minimum to Minimum accommodate shim material and to ensure 43 1/4" square-finished corners. (110.0 cm) Hole for Cables (centered on wall opening) 2 3/8"...
1810 Wall Opening Square-Finished Wall Opening Minimum 57 7/8" (147.0 cm) Rough wall opening should be 1/4" (0.6 cm) larger than the suggested minimum to Minimum accommodate shim material and to ensure 46 1/4" square-finished corners. (117.5 cm) Hole for Cables (centered on wall opening) 2 3/8"...
1910 Wall Opening Square-Finished Wall Opening Minimum 68 5/8" (174.3 cm) Rough wall opening should be 1/4" (0.6 cm) larger than the suggested minimum to Minimum accommodate shim material and to ensure 54 3/8" square-finished corners. (138.1 cm) Hole for Cables (centered on wall opening) 2 3/8"...
2865 Views The 2865 includes the In-Wall Rear Projection SMART Board 1810 interactive whiteboard, the mirror stand and the NEC MT1065 projector with short-throw lens. The mirror stand is shown with a 1/2" (1.3 cm) gap between the casters and the floor. The levelling legs have a ±...
2865 Distance from the Exterior Wall The maximum distance between the lower cabinet of the mirror stand and the wall surface upon which you mount the interactive whiteboard is 3 1/4" (8.3 cm). If you construct a room to house the mirror stand, make it approximately 4' (1.2 m) deep to provide room for projector maintenance access.
2865 Wall Opening Wall Opening The wall opening should be 1/4" (0.6 cm) larger than the suggested minimum to accommodate shim Minimum material and to ensure 57 7/8" (147.0 cm) The wall opening right-angled corners. must have floor-to- ceiling vertical studs (typically 2"...
2965 Views The 2965 includes the In-Wall Rear Projection SMART Board 1910 interactive whiteboard, the mirror stand and the NEC MT1065 projector with short-throw lens. The mirror stand is shown with a 1/2" (1.3 cm) gap between the casters and the floor. The levelling legs have a ±...
2965 Distance from the Exterior Wall You must allow at least 15" (38.1 cm) between the lower cabinet of the mirror stand and the wall surface upon which the interactive whiteboard is mounted. If you construct a room to house the mirror stand, make it approximately 5' (1.5 m) deep to provide room for projector maintenance access.
2965 Wall Opening Wall Opening The wall opening should be 1/4" (0.6 cm) larger than the suggested minimum to accommodate shim Minimum material and to ensure 68 5/8" (174.3 cm) right-angled corners. Minimum 54 3/8" (138.1 cm) Typically, the middle of the screen is 57 1/2"...
Appendix B: Restoring the Projector Settings Before shipment, we configure the projector’s settings for optimal performance with the 2865 or 2965. However, these settings may be accidentally altered. If this occurs, you can easily restore the settings by following the procedure below. To set or restore the optimized settings for the NEC MT1065 projector 1.
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Appendix B: Restoring the Projector Settings...
If you need more information on the collection, reuse and recycling of electrical and electronic equipment, please contact your local WEEE recycling agency. Alternatively, contact your local reseller or SMART Technologies for information on the environmental performance of our products.
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Waste Electrical and Electronic Equipment Regulations...
General Inquiries Main Switchboard: 1.888.42.SMART (toll-free in Canada/U.S.) or +1.403.245.0333 (all other countries) Fax: +1.403.228.2500 E-mail: info@smarttech.com Address: SMART Technologies Inc. 1207 – 11 Avenue SW, Suite 300 Calgary, AB T3C 0M5 CANADA Warranty Product warranty is governed by the terms and conditions of SMART’s “Limited Equipment Warranty”...
Registration A User Registration card was included with your interactive whiteboard. To help us serve you, fill in and mail this card to SMART Technologies Inc. or register online at www.smarttech.com/ registration. Sending Feedback You can help us improve our technical documentation by e-mailing your comments to TechnicalDocumentation@smarttech.com.
Adjusting the Front Legs 18 Power 21 Adjusting the Rear Legs 19 Projector 25 Installing the Mirror Stand (2865/2965) 16 Contacting SMART Technologies 59 Installing the MT1065 into the Mirror Stand (2865/2965) 26 Moving 38 Default Source Select 55 Detect SMART Hardware 33...
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Opening Technical Support 59 SMART Board Tools 34 Troubleshooting 41 Orienting Bad Orientation Point 34 Fine Orientation 34 Interactive Whiteboard 34 Wall Opening Orientation Screen 34 1710 44 Quick Orientation 34 1810 46 1910 48 2865 51 2965 54 Pen Tray 13 Creating 5 Power Connections 21 Power Management 55...
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SMART Technologies Inc. 1207 – 11 Avenue SW, Suite 300 Calgary, AB T3C 0M5 CANADA Support +1.403.228.5940 or Toll Free 1.866.518.6791 (Canada/U.S.) Support Fax +1.403.806.1256 support@smarttech.com www.smarttech.com 99-00479-02 REV A0 WR1...
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