Sony DCR-PC115E Operating Instructions Manual page 199

Viewing images using computer
Image data cannot be transferred by
the USB connection
The USB driver has been registered incorrectly as
your computer was connected to your camcorder
before installation of the USB driver was
completed. Perform the following procedure to
correctly install the USB driver.
Step 1 Uninstall the incorrect USB
driver
1 Turn on the power and allow Windows to
load.
2 Connect the USB jack on your computer to the
(USB) jack on your camcorder using the
USB cable supplied with your camcorder.
3 Insert a "Memory Stick" into your camcorder,
connect the AC power adaptor, and set the
POWER switch to MEMORY.
4 Open your computer's "Device Manager".
Windows 2000 Professional:
Open "My Computer" t "Control Panel" t
"Hardware" tab, and click the "Device
Manager" button.
Other OS:
Select "My Computer" t "Control Panel" t
"System", and click "Device Manager".
5 Select "Other devices".
Select the device prefixed with the "?" mark
and delete.
Ex: (?)Sony Handycam
6 Set the POWER switch to OFF (CHG), and
then disconnect the USB cable.
7 Restart your computer.
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