Troubleshooting A Problem; Customer Advisories, Bulletins, Notices, And Product Change Notifications; Product Change Notifications - HP Z230 Maintenance And Service Manual

Troubleshooting a problem

To help you troubleshoot problems with your system, HP provides the HPSC. The HPSC is a portal to
an extensive selection of online tools. To access HPSC and troubleshoot a problem with the
workstation, complete the following:
1. Go to http://www.hp.com/go/workstationsupport.
2. Specify your product.
3. Under the Support Options menu on the left, select Troubleshoot a problem and then select the
appropriate category in the resulting menu on the right.

Customer Advisories, Bulletins, Notices, and Product Change Notifications

To find advisories, bulletins, and notices:
1. Go to http://www.hp.com/go/workstationsupport.
2. Select the desired product.
3. Under Knowledge Base, select Advisories, Bulletins & Notices.

Product Change Notifications

Product Change Notifications (PCNs) are proactive notifications for product changes occurring within
a 30-60 day window of the effective date of the change in the manufacturing process. PCNs give
customers advanced notice of changes to their product, such as an updated BIOS version that they
may need to qualify prior to the change taking place. The latest PCNs are located at:
http://www.hp.com/go/workstationsupport.
HP troubleshooting resources and tools 79