Solving Hard Drive Problems - HP Z230 Maintenance And Service Manual

Problem

Solving hard drive problems

Problem
Hard drive error
Disk transaction problem
Cause
Cause
Hard drive has bad sectors or
has failed.
The directory structure is bad,
or there is a problem with a
file.
Possible Solution
2. Repeat this process until the faulty device is
identified. Remove the graphics card last. Replace
the faulty device.
3. If no faulty device is found, replace the system board.
OR
1. Press and hold the power button for
seconds. If the hard drive LED does not illuminate:
a. Verify that the computer is plugged into a
working AC outlet.
b. Verify that the power button harness is
connected to the inline front panel I/O device
assembly connector.
2. Verify that the power supply unit (PSU) cables are
connected to the system board.
3. Verify power supply unit PSU functionality (Tower
only):
a. Disconnect the AC power.
b. Unplug cables connected to the system board.
c. Reconnect AC power
If the PSU fan spins and the BIST LED
●
illuminates, the PSU is good; replace the
system board.
If the PSU fan does not spin or the LED
●
does not illuminate, replace the PSU.
Solution
Locate and block the usage of bad sectors. If necessary,
reformat the hard drive.
If the drive is detected by the UEFI, run F2 Diagnostics
Drive Test.
1. Open Windows Explorer and select a drive.
2. Right click on the drive and select Properties >
Tools.
3. Under Error-checking, select Check Now.
Troubleshooting scenarios and solutions
less than four
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