Diagnosis during operation
Look for blinking LEDs on the side of the computer. The blinking lights are error codes that will
●
help you diagnose the problem. Refer to the
on page 92
audible codes.
Check all cables for loose or incorrect connections.
●
Wake the computer by pressing any key on the keyboard or the power button. If the system
●
remains in suspend mode, shut down the system by pressing and holding the power button for
at least four seconds, then press the power button again to restart the system. If the system
does not shut down, unplug the power cord, wait a few seconds, then plug it in again. If it does
not restart, press the power button to start the computer.
Reconfigure the computer after installing a non–plug and play expansion board or other option.
●
Be sure that all required device drivers have been installed. For example, if you have connected
●
a printer, you must install a printer driver.
If you are working on a network, plug another computer with a different cable into the network
●
connection. There might be a problem with the network plug or cable.
If you recently added new hardware, remove the hardware and verify if the computer functions
●
properly.
If you recently installed new software, uninstall the software and verify if the computer functions
●
properly.
If the screen is blank, plug the monitor into a different video port on the computer if one is
●
available. Alternatively, replace the monitor with a monitor that you know is working properly.
Upgrade the BIOS. A new release of the BIOS might have been released that supports new
●
features or fixes your problem.
Press the
●
correctly.
section of this document for information on interpreting diagnostic lights and
caps lock
key. If the
caps lock
Diagnostic LED and audible (beep) codes
LED toggles on or off, the keyboard is operating
Diagnosis guidelines
77