Index - Inter-Tel USER GUIDE 8524 User Manual

Index

A
About This Guide 2
About Voice Mail 12
About Your Endpoint 3
Accessing
e-mail messages 77
fax messages 80
Accessing Your Endpoint 66
Account Codes 60
ACD Agent Wrap-Up Period 70
ACD Hunt Groups 68
Administrators 86
Advanced Mailbox
using 74
voice mail flowchart 83
Agent Help 67
Agent IDs 68
Alternate Greeting 20
Answer A Call 9
Automatic Call Answer 47
Automatic Speech Recognition (ASR) 12
B
Basic Button Functions 5
Battery Packs 7
Battery Packs & Headset 7
Buttons
message 32
C
Call Forwarding 29
Call Pickup (Reverse Transfer) 28
Call Screening 60
Call Transfer 26
Call Waiting 24, 32
Callbacks 23
Calls
ending ACD 70
making 22
making emergency 24
picking up (reverse transferring) 28
redirecting 23, 24
Canceling
messages 32
®
Inter-Tel Model 8524/8525 User Guide
Cascade Levels 52
Changing 46
call screening transfer method 50
directory name 21
e-mail password 76
fax destination number 51
message envelope 49
message search order 51
personal greeting 21
ring type 46
transfer method 50
voice mail message envelope 49
voice mail password 48
voice mail, e-mail, and fax message envelope 82
Conference Calls 57
D
Date, Time, Name, and Extension Number Display 31
Default Feature Codes 83
Default Station Operation 47
Defaults
do-not-disturb message chart 41
line and function buttons 4
mailbox password 19
Delivery Options 39
Dialing Speed-Dial Numbers 57
Dialpad and Indicators 3
Directories 57
telephone 61
voice mail 63
Disabling
account codes 60
automatic call answer 47
cascade levels 53
do-not-disturb 41
hunt group calls 68
message envelope options 49
system forwarding 30
time/date option 49
Displaying Information
date, time, name, and extension number display 31
Distributing Calls 68
Do-Not-Disturb 57
E
E-Mail Messages 77
E-Mail Reader 12, 75
Emergency Calls 24
95