Dell Remote Console Switch User Manual
Dell Remote Console Switch User Manual

Dell Remote Console Switch User Manual

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Table of Contents


Dell™ Remote Console
User's Guide


Table of Contents

Summary of Contents for Dell Remote Console Switch

  • Page 1 Dell™ Remote Console Switch User's Guide...
  • Page 2 Reproduction of these materials in any manner whatsoever without the written permission of Dell Inc. is strictly forbidden. Trademarks used in this text: Dell, the DELL logo, and PowerEdge are trademarks of Dell Inc.; Avocent is a trademark or registered trademark of Avocent Corporation or its affiliates in the U.S.
  • Page 3: Table Of Contents

    Tier Expansion Avocent Management Software Plug-in FIPS cryptographic module Sample Configuration Safety Precautions General LAN Options Installation RCS Quick Setup Getting Started Setting up Your Network Rack Mounting the RCS Rack Mounting Safety Considerations Installing the Dell ReadyRails™ System Contentsxxx...
  • Page 4 Connecting a SIP Adding a Tiered Switch Cascading with Legacy Switches Adding a PEM (Optional) Configuring the Remote Console Switch Setting up the Built-in Web Server Connecting to the OBWI Through a Firewall Verifying the Connections Rear Panel Ethernet Connection LEDs...
  • Page 5 NTP Settings SNMP Settings Auditing Event Settings Setting Event Destinations Ports - Configuring SIPs Upgrading SIPs Power Device Settings Associated Target Servers and Power Outlets Grouping Power Outlets Default Outlet Names Assigning an Outlet Name Local Session Page on the Local Port Local Port UI Settings Modem Settings Setup Settings - Port Security...
  • Page 6 The Video Viewer Window Changing the Toolbar Launching a Session Session Time-out Window Size Adjusting the View Refreshing the Image Video Settings Additional Video Adjustment Target Video Settings Automatic Video Adjustment Video Test Pattern Vendor-specific Video Settings Color Settings Adjusting Color Depth Contrast and Brightness Noise Settings Detection Thresholds...
  • Page 7 The Structure of Active Directory Domain Controller Computers Object Classes Attributes Schema Extensions Standard Schema versus Dell Extended Schema Standard Installation Configure the Override Admin Account Configuring DNS Settings Configuring the Network Time Protocol (NTP) Settings Configuring the LDAP Authentication Parameters...
  • Page 8 Configuring Active Directory with Dell Schema Extensions to Access Your RCS Extending the Active Directory Schema (Optional) Installing the Dell Extension to the Active Directory Users and Computers Snap-In (Optional) Opening the Active Directory Users and Computers Snap- Adding Users and Privileges to Active Directory with Dell...
  • Page 9 Appendix B: Using SIPs ACS Console Server Port Pinouts Cisco Port Pinouts Appendix C: MIB and SNMP Traps Appendix D: Cable Pinouts Information Modem Pinouts Console/Setup Pinouts Appendix E: UTP Cabling UTP Copper Cabling Wiring Standards Cabling Installation, Maintenance, and Safety Tips Appendix F: Sun Advanced Key Emulation Appendix G: Technical Specifications Appendix H: Technical Support...
  • Page 10 Contentsxxx viii...
  • Page 11: Product Overview

    Product Overview The Dell 1082DS/2162DS/4322DS Remote Console Switch (RCS) digital keyboard, video and mouse (KVM) over IP and serial console switches combine analog and digital technology to provide flexible, centralized control of data center servers, and to facilitate the operations, activation, and maintenance of remote branch offices where trained operators may be unavailable.
  • Page 12: Reduce Cable Bulk

    Multiplatform Support The Dell SIPs are available for use with the RCS to support PS/2, USB, USB2, and USB2+CAC device environments. Using the OBWI in conjunction with these modules allows you to switch easily across platforms.
  • Page 13: True Serial Capabilities

    Virtual media and a smart card reader can be connected directly to the USB ports on the switch. In addition, virtual media and smart card readers may be connected to any remote workstation that is running the remote OBWI, Dell RCS software, or Avocent management software and is connected to the switch using an Ethernet connection.
  • Page 14: On-Board Web Interface

    NOTE: To open a virtual media or smart card session with a target device, you must first connect the target device to a switch using a SIP. On-board Web Interface The OBWI provides similar management functions as the RCS software, but does not require a software server or any installation.
  • Page 15: Flash Upgradeable

    52 for more information. Tier Expansion The RCS features allow you to tier additional Dell RCSs from each of the Analog Rack Interface (ARI) port on the switch. The tiered switches are attached in the same manner as any device. This additional tier of units allows you to attach up to 1024 servers in one system.
  • Page 16 NOTE: The FIPS mode can be changed via the DSView software plug-in. RCS switches use an embedded FIPS 140-2 validated cryptographic module (Certificate #1051) running on a Linux PPC platform per FIPS 140-2 Implementation Guidance section G.5 guidelines. The FIPS mode can be enabled/disabled via the OBWI, Local Port, or DSView plug-in.
  • Page 17: Sample Configuration

    Sample Configuration Figure 1.1: Example RCS Configuration Table 1.1: Descriptions for Figure 1.1 Product Overview...
  • Page 18: Safety Precautions

    Only trained service technicians are authorized to remove the covers and access any of the components inside the system. This warning applies to Dell™ Remote Console Switch, Dell™ PowerEdge™ servers, and Dell PowerVault™ storage systems.
  • Page 19: General

    • Dell RTF Regulatory Tech Bulletin General • Observe and follow service markings. • Do not service any product except as explained in your system documentation. • Opening or removing covers that are marked with the triangular symbol with a lightning bolt may expose you to electrical shock.
  • Page 20: Lan Options

    • Operate the product only from the type of external power source indicated on the electrical ratings label. If you are not sure of the type of power source required, consult your service provider or local power company. NOTE: To help avoid damaging your system, be sure the voltage selection switch (if provided) on the power supply is set for the voltage that most closely matches the AC power available in your location.
  • Page 21 • Never connect or use in a wet environment. Product Overview...
  • Page 22 Product Overview...
  • Page 23: Installation

    Installation The RCS transmits KVM and serial information between operators and target devices connected to the switch over a network using either an Ethernet or modem connection. The RCS uses TCP/IP for communication over Ethernet. For the best system performance, use a dedicated, switched 100BaseT or 1000BaseT network.
  • Page 24 Connect the local port peripherals to the appropriate ports on the back panel of the RCS and set up the network configuration. The IP address can be set here or from the RCS software. Dell recommends using a static IP address for ease of configuration.
  • Page 25: Getting Started

    Adjust the resolution (select View - Scaling) and quality (select View - Color) of the server video in the Viewer. Getting Started The following items are supplied with the Remote Console Switch. Before installing your RCS, locate the necessary items for proper installation. •...
  • Page 26: Setting Up Your Network

    You may either place the RCS on the rack shelf or mount the switch directly into a 19" wide, EIA-310-E compliant rack (four-post, two-post, or threaded methods). The Dell ReadyRails™ system is provided for 1U front-rack, 1U rear- rack, and two-post installations. The ReadyRails system includes two separately packaged rail assemblies and two rails that are shipped attached to the sides of the RCS.
  • Page 27: Installing The Dell Readyrails™ System

    Product should not be mounted with the rear panel facing in the downward position. Installing the Dell ReadyRails™ System The ReadyRails system is provided to easily configure your rack for installation of your RCS. The ReadyRails system can be installed using the 1U tool-less method or one of three possible 1U tooled methods (two-post flush mount, two- post center mount, or four-post threaded).
  • Page 28 Figure 2.1: 1U Tool-less Configuration Align and seat the front flange pegs in the holes on the front side of the vertical post (item 2). Repeat this procedure for the second rail. To remove each rail, pull on the latch release button on each flange ear (item 3) and unseat each rail.
  • Page 29 Attach one rail to the front post flange with two user-supplied screws (item Slide the plunger bracket forward against the vertical post and secure the plunger bracket to the post flange with two user-supplied screws (item 3). Repeat this procedure for the second rail. Installation...
  • Page 30 Two-post Center-mount Configuration Slide the plunger bracket rearward until it clicks into place and secure the bracket to the front post flange with two user-supplied screws (Figure 2.3, item 1). Figure 2.3: Two-post Center-mount Configuration Slide the back bracket towards the post and secure it to the post flange with two user-supplied screws (item 2).
  • Page 31 screws from each flange ear and remove each casting (Figure 2.4, item 1). Retain castings for future rack requirements. For each rail, attach the front and rear flanges to the post flanges with two user-supplied screws at each end (item 2). Figure 2.4: Four-post Threaded Configuration Installation...
  • Page 32: Installing The Rcs

    Installing the RCS The switch may be mounted in the 1U rear-rack, 1U front-rack, 1U two-post (flush and center), and 0U configurations. The following are examples of 1U rear- rack, 1U front-rack, and 0U configurations. For 1U two-post (flush and center) configurations, you can slide the switch into the rails in the same manner as the four-post configurations.
  • Page 33 Secure each switch rail with the thumbscrew (item 2). (Optional) Assemble the blanking panel to the rails on the front side of the rack and tighten the thumbscrews (item 3). To remove the switch from the rack: Unscrew the thumbscrews and pull the switch assembly out of the rack until the travel stops are reached.
  • Page 34 Rotate each rail 180° (item 2) and then reassemble each rail to the switch (item 3). Refer to the 1U rear-rack instructions to insert and remove the switch assembly from the ReadyRails system. NOTE: No blanking panel is required for this configuration. 0U RCS Installation Align and assemble the 0U mounting bracket to the switch rails (Figure 2.7, item 1).
  • Page 35: Connecting The Rcs Hardware

    To remove the switch assembly, press the blue button (item 3) to unseat the bracket and then lift the assembly from the posts. Connecting the RCS Hardware The following diagram illustrates one possible configuration for your RCS hardware. Figure 2.8: Basic RCS Configuration Installation...
  • Page 36 Table 2.1: Basic RCS Configuration Descriptions Number Description Number Description Jumper cord External virtual media Analog user Power control device Installation...
  • Page 37 Number Description Number Description Modem SIPs Telephone Target devices network RCS (32-port model Network shown) Digital user To connect and turn on your switch: CAUTION: To reduce the risk of electric shock or damage to your equipment, do not disable the jumper cord grounding plug. The grounding plug is an important safety feature.
  • Page 38 • This product has no user serviceable parts inside the product enclosure. Do not open or remove product cover. Connect your VGA monitor and USB keyboard and mouse cables to the appropriately labeled ports. Connect one end of a UTP cable (4-pair, up to 150 ft/45 m) to an available numbered port.
  • Page 39: Connecting A Sip

    NOTE: Power down the RCS before servicing. Always disconnect the jumper cord from the power source. NOTE: In addition to Dell SIPs, the RCS may also be connected to devices using Avocent IQ modules, including Sun and Serial IQ modules.
  • Page 40 Table 2.2: Descriptions for Figure 2.9 Number Description CAT 5 USB Connection VGA Connection To connect a SIP to a serial device using a UTP connector: Connect the SIP RJ-45 connector to the serial device. -or- Installation...
  • Page 41: Adding A Tiered Switch

    Connect the SIP to an RJ-45 to 9-pin female adaptor. Connect the adaptor to the serial port of the serial device. Connect one end of a UTP cable (4-pair, up to 150 ft/45 m) into an available numbered port on the rear of the switch. Connect the other end into the RJ-45 connector of the SIP.
  • Page 42 NOTE: The switch supports one tiered switch per target port of the main switch. You cannot attach a switch to the tiered switch. NOTE: When cascading with an RCS, an 8-port or 16-port analog console switch is not supported as the primary unit in a tiered configuration. The RCS must be the primary unit.
  • Page 43 Figure 2.10: Tiering the RCS With a UTP Analog Switch Table 2.3: Descriptions for Figure 2.10 Number Description Local User ARI Connection UTP Connection ACI Connection Installation...
  • Page 44: Cascading With Legacy Switches

    Cascading with Legacy Switches To add a legacy switch (optional): Mount the switch into your rack. Locate a UTP cable to connect your RCS to the legacy switch. Attach one end of the UTP cabling to the ARI port on the Console Switch. Connect the other end of the UTP cable to a PS/2 SIP.
  • Page 45 Figure 2.11: Cascading Legacy Switches Table 2.4: Descriptions for Figure 2.11 Number Description Local User ARI Connection Installation...
  • Page 46: Adding A Pem (Optional)

    Number Description PS2 Connection Target Connection Adding a PEM (Optional) A Port Expansion Module (PEM) allows you to expand each ARI port to accommodate up to eight devices instead of one. See the following figure and figure description table. NOTE: The PEM operates passively. Therefore, once a user accesses a device attached to a PEM, any subsequent users attempting to access any of the devices attached to that PEM will be blocked.
  • Page 47 Table 2.5: Descriptions for Figure 2.12 Number Description ARI Port SIP or Avocent IQ Module Server Installation...
  • Page 48: Configuring The Remote Console Switch

    Configuring the Remote Console Switch Once all physical connections have been made, you will need to configure the switch for use in the overall switch system. This can be accomplished in two ways. To configure the switch using Avocent management software, see the applicable Avocent Installer/User Guide for detailed instructions.
  • Page 49 Port Function Number Used by the web browser interface for managing the TCP 443 switch and launching KVM sessions. The RCS Admin can change this value. Transmission of KVM session data (mouse & keyboard) or 2068 transmission of video on switches. TCP/UDP Discovery.
  • Page 50 Table 2.7: Descriptions for Figure 2.13 Number Description Firewall User’s computer Firewall forwards HTTP requests and KVM traffic to the switch User browses to firewall’s external IP address To configure the firewall: To access the switch from outside a firewall, configure your firewall to forward ports 22, 23 (if telnet is enabled), 80, 443, 2068, and 3211 from its external interface to the KVM switch through the firewall’s internal interface.
  • Page 51: Verifying The Connections

    For information on launching the OBWI, see "OBWI" on page 45. Verifying the Connections Rear Panel Ethernet Connection LEDs On the RCS, the rear panel features two LEDs indicating the Ethernet LAN1 connection status and two LEDs indicating the Ethernet LAN2 connection status.
  • Page 52: Adjusting Mouse Settings On Target Devices

    Adjusting Mouse Settings on Target Devices Before a computer connected to the switch can be used for remote user control, you must set the target mouse speed and turn off acceleration. For machines ® ® ® running Microsoft Windows (Windows NT , 2000, XP, Server 2003), use the default PS/2 mouse driver.
  • Page 53: Local And Remote Configuration

    Local and Remote Configuration The RCS comes equipped with two “point-and-click” interfaces: a local user interface (local UI) and a remote OBWI. Using the configuration options provided by these interfaces, you can tailor the switch to your specific application, control any attached devices, and handle all basic KVM or serial switch needs.
  • Page 54: Filtering

    Screen>, <Ctrl + Ctrl>, <Shift +  Shift>, and <Alt + Alt>. The defaults are <PrintScreen> and <Ctrl-Ctrl>. To launch the local UI: Connect your monitor, keyboard and mouse cables to the switch. For more information,  see "Connecting the RCS Hardware" on page 25. Press any of the enabled keystrokes to launch the local UI.
  • Page 55: Obwi

    OBWI The switch OBWI is a remote, web browser based user interface. For details on setting up your system, see "Connecting the RCS Hardware" on page 25. The following table lists the operating systems and browsers that are supported by the OBWI.
  • Page 56 Browser Microsoft Internet ® Operating System Explorer version 6.0 Firefox version 2.0 and later SP1 and later Red Hat Enterprise ® Linux 4 and 5 Standard, Enterprise or Web Edition (Smart card may not be supported by the operating system) ®...
  • Page 57: Using The User Interfaces

    When the browser makes contact with the switch, enter your username and password, then click Login. The switch OBWI will appear. NOTE: The default username is Admin with no password. To log in to the switch OBWI from outside a firewall, repeat the above procedure, entering the external IP address of the firewall instead.
  • Page 58 Table 3.2: User Interface Descriptions Number Description Top option bar: Use the top option bar to contact Technical Support, view the software general information, or log out of an OBWI session. Second option bar: Use this bar to print a web page, refresh the current web page or access the Help tool.
  • Page 59: Launching A Session

    Number Description Side navigation bar: Use the side navigation bar to select the information to be displayed. You can use the side navigation bar to display windows in which you can specify settings or perform operations. Navigation tabs: The selected tab displays the system information in the content area.
  • Page 60: Scan Mode

    Enter the RCS host IP address that the Serial SIP is connected to. Enter <RCS-username>:<Serial-SIP-name>, for example, jsmith:router. Enter the password for the RCS user. NOTE: The Telnet feature default is disabled. To enable Telnet support, refer to "Configuring Serial Sessions" on page 77. To switch to the active session from the local UI (local users only): From the side navigation bar, select Local Session.
  • Page 61: Viewing System Information

    Click Save. Viewing System Information You can view switch and target device information from the following screens in the user interface. Table 3.3: System Information Category Select This: To View This: RCS name and type, and the Unit View - RCS - RCS tools (Maintenance, Tools Diagnostics, Certificates and...
  • Page 62: Rcs Tools

    RCS Tools From the Tools - Maintenance - Overview screen, you can view the appliance name and type. You can also perform basic appliance tasks. Rebooting the RCS To reboot the RCS: From the side navigation bar, select the Unit View - RCS - Tools - Maintenance - Overview tab to open the Unit Maintenance screen.
  • Page 63: Saving And Restoring Rcs Configurations And Rcs User Databases

    Select one of the following methods from which to load the firmware file: Filesystem, TFTP, FTP, or HTTP. NOTE: The Filesystem option is only available on the remote OBWI. If you selected Filesystem, select Browse to specify the location of the firmware upgrade file.
  • Page 64 If you selected FTP or HTTP, enter the Server IP Address, Username, User Password, and Firmware Filename you wish to load. Enter an encryption password if you wish to encrypt the data before download. Click Download. The Save As dialog box will open. Navigate to the desired location and enter a name for the file.
  • Page 65: Network Settings

    Connect a serial cable to the SETUP port on the rear panel of the RCS. Run a terminal program on the PC connected to the Setup port. The serial port settings should be: 9600 baud, 8 data bits, 1 stop bit, no parity, and no flow control.
  • Page 66: Dns Settings

    To configure IPv4 network settings: Click the IPv4 tab to display the IPv4 Settings screen. Click to fill or clear the Enable IPv4 checkbox. Enter the desired information in the Address, Subnet, and Gateway fields. IPv4 addresses are entered as the dot notation. Select either Enabled or Disabled from the DHCP drop-down menu.
  • Page 67: Ntp Settings

    If you selected Manual, enter the DNS Server numbers in the Primary, Secondary, and Tertiary fields. Click Save. NTP Settings The switch must have access to the current time to verify that certificates have not expired. You can configure the switch to request time updates from the NTP.
  • Page 68: Auditing Event Settings

    that protect access to the switch. The values can be up to 64 characters in length. These fields may not be left blank. Type the address of up to four management workstations that are allowed to manage this switch in the Allowable Managers fields. Alternatively, you may leave these fields blank to allow any station to manage the RCS.
  • Page 69: Ports - Configuring Sips

    To update your switch firmware, see "RCS Tools" on page 52 or the Avocent management software Online Help. If issues occur during the normal upgrade process, SIPs may also be force-upgraded when needed. NOTE: Check for firmware upgrade files. Local and Remote Configuration...
  • Page 70: Power Device Settings

    To change the SIP Auto-Upgrade feature: From the side navigation bar, click Ports - SIPs to open the SIPs screen. Select the checkbox(es) next to the SIP(s) that you wish to upgrade and click Enable Auto-Upgrade. Attention: Disconnecting a SIP during a firmware update or cycling power to the target device will render the module inoperable and require the SIP to be returned to the factory for repair.
  • Page 71: Associated Target Servers And Power Outlets

    that power device: Name, Description, Status, Version, Sockets, Vendor Name, Model, and Input Feeds. If a target device is connected to a power control device outlet, you can turn on, turn off or cycle (turn off, then turn on) the target device. To turn on, turn off or power cycle a target device: From the side navigation bar, click Ports - Power Devices to open the Power Devices screen.
  • Page 72 In the following figure, the target device named Server2 has linked power outlets. Clicking on the drop-down menu arrow in the Action column shows the additional power actions available. Figure 3.2: Target List In the following figure, the target Unit Overview page for Server2 shows the Wall Outlet Power, where outlet 1 and outlet 9 from PDU 1 are linked to Server2.
  • Page 73: Grouping Power Outlets

    Grouping Power Outlets The outlets can be linked or associated with the target server for easier control. To group outlets (or outlets to servers), the first device to be named must use the Manual name field. The second and subsequent devices must use the Link to Target Device menu, and then select the target name for the first device from the drop down list.
  • Page 74: Default Outlet Names

    Select outlet 5 to display the Power Devices Outlet Settings page. Select Link to Target Device, select Group2 from the drop down menu. Click Save. After returning to the Outlet List, outlets 4 and 5 will have the same name. Figure 3.4: Target Overview for Group2 Default Outlet Names On the Power Devices page, the checkbox “Assign Default Names to Outlets”...
  • Page 75: Assigning An Outlet Name

    Assigning an Outlet Name On the Power Device Outlet Settings page, three options are available for assigning the name of a outlet as shown in the following figure. The options are Manual Name assignment, Link to Target Device and Do Not Display as Target Device.
  • Page 76 • The Manual Name assignment gives a unique name to an outlet. The name must be unique for all the SIPs and power outlet names. An attempt to specify a manual name which is not unique will result in an error and the name will not be saved.
  • Page 77 target, the new SIP inherits the access control from that target. When a target device is renamed, all the SIPs and outlets of that target are renamed, and they carry forward the access control previously configured for the old target name. Renaming of a Target Device On the Target List - Overview page, the name for that target may be changed to any unique target name.
  • Page 78 Status Value Applicable for: Status Description Power Outlet No Power No power detected on SIP Target has outlets in both on Partial Power and off states One or more outlets are locked Locked-Off One or more outlets are turned Turned Off One or more outlets are locked Locked-On No session active;...
  • Page 79: Local Session Page On The Local Port

    Outlet 2 Outlet 1 Status Resulting Status Status Locked-On Powered On Locked-On Locked-On Locked-On Locked-On Partial Power Locked-Off Partial Power Locked-Off Locked-Off Locked-Off Locked-Off Powered Off Locked-On Locked-Off Partial Power Local Session Page on the Local Port On the local port's Local Session page, when the target of the active session has power outlets linked, three power controls are displayed on the page under the Active session.
  • Page 80: Local Port Ui Settings

    Local Port UI Settings To change how the local UI is invoked: From the side navigation bar, select Ports - Local Port UI to open the Local Port UI Settings screen. Under the Invoke Local Port UI heading, select the checkbox next to one or more of the listed methods.
  • Page 81: Modem Settings

    preemption level of users determines whether they may disconnect another user’s serial or KVM session with a target device. Preemption levels range from 1 - 4, with 4 being the highest level. For example, a user with a preemption level of 4 may preempt other level 4 users, as well as those with a level 1, 2, or 3 setting.
  • Page 82: Setup Settings - Port Security

    Setup Settings - Port Security From the serial setup port, you can change the appliance network configuration, enable debug information, and reset the appliance. To enable a password to restrict access the serial setup port: From the side navigation bar, select RCS Settings - Ports - Setup to display the Setup Port Settings page.
  • Page 83: Configuring Kvm Sessions

    In the Preemption Timeout field, enter the amount of time (from 1 to 120 seconds) that a prompt will be displayed to inform you that your session is going to be preempted. Select the applicable session sharing options (Enabled, Automatic, Exclusive, or Stealth).
  • Page 84 Select one of the Encryption Levels that you wish to be supported. Click Save. Select the checkbox next to each SIP for which you want to enable virtual media and click Enable VM. -or- Select the checkbox next to each SIP for which you want to disable virtual media and click Disable VM.
  • Page 85 Setting Description Ensures that a virtual media connection can only be accessed with your username and that no Session other user can create a KVM connection to that Settings: Allow target device. When the associated KVM session Reserved is disconnected, the virtual media session may Sessions be disconnected according to the Locked setting in the Virtual Media dialog box.
  • Page 86 Setting Description Virtual Media The Virtual Media Access per the SIP section lists Access per all virtual media SIPs. The list includes details SIP:Enable about each cable, including the option to enable VM/Disable VM or disable virtual media for each cable. Local Users Local users can also determine the behavior of virtual media from the Local Session screen.
  • Page 87: Configuring Serial Sessions

    Configuring Serial Sessions To configure serial session settings: From the side navigation bar, click Sessions - Serial to display the Serial Session Settings screen. Either enable or disable the Telnet Access Enabled checkbox. Click Save. Setting Up User Accounts Managing Local Accounts The switch OBWI provides local and login security through administrator- defined user accounts.
  • Page 88 Operation RCS Administrator User Administrator Users Change your own password Yes, if Yes, all target Yes, all target allowe- Access target device devices devices To add a new user account (User Administrator or RCS Administrator only): On the side navigation bar, select User Accounts - Local User Accounts to open the Local User Accounts screen.
  • Page 89: Avocent Management Software Device Ip Addresses

    Disassociate button. Click Save. LDAP The Dell 1082DS/2162DS/4322D RCS can authenticate and authorize users via a local database or by an external scalable distributed directory service using the Dell RCS software or OBWI with LDAP (Lightweight Directory Assistance Protocol) support. Refer to the LDAP section for additional information on configuring and using LDAP on the RCS.
  • Page 90: Active Sessions

    Active Sessions From the Active Sessions screen, you can view a list of active sessions and the following information about each session: Target Device, Owner, Remote Host, Duration, and Type. Closing a Session To close a session: From the side navigation bar, select Active Sessions to display the RCS Active Sessions screen.
  • Page 91: The Video Viewer Window

    The Video Viewer Window The Video Viewer is used to conduct a KVM session with the target devices attached to an switch using the OBWI. When you connect to a device using the Video Viewer, the target device desktop appears in a separate window containing both the local and the target device cursors.
  • Page 92 Table 4.1: Video Viewer Descriptions Numbe- Description Title Bar: Displays the name of the target device being viewed. When in Full Screen mode, the title bar disappears and the target device name appears between the menu and toolbar. Thumbtack icon: Locks the display of the menu and toolbar so that it is visible at all times.
  • Page 93: Changing The Toolbar

    Numbe- Description Menu and toolbar: Enables you to access many of the features in the Video Viewer window. The menu and toolbar is in a show/hide state if the thumbtack has not been used. Place your cursor over the toolbar to display the menu and toolbar.
  • Page 94: Session Time-Out

    -or- Click the Session Options button. The Session Options dialog box appears. Click the Toolbar tab. Use the arrow keys to specify the number of elapsed seconds prior to hiding the toolbar. Click OK to save your changes and close the dialog box. Launching a Session NOTE: When using a non-proxied connection, video performance over a slower network connection may be less than optimal.
  • Page 95: Window Size

    To enable, disable, or configure the session time-out: In the side menu, select Unit View - RCS - RCS Settings - Sessions - General. Select the desired setting for the Enable Activity Timeout box. If necessary, select the time limit for the inactivity time-out. Click Save.
  • Page 96 • Enable or disable Full Screen mode. When Full Screen mode is enabled, the image adjusts to fit the desktop up to a size of 1600 x 1200 or 1680 x 1050 (widescreen). If the desktop has a higher resolution, the following occurs: •...
  • Page 97: Refreshing The Image

    Generally, the Video Viewer window automatic adjustment features optimize the video for the best possible view. However, users can fine-tune the video with the help of Dell Technical Support by selecting the Tools - Manual Video Adjust command in the Video Viewer window menu or clicking the Manual Video Adjust button.
  • Page 98 Select Tools - Manual Video Adjust from the Video Viewer window menu. -or- Click the Manual Video Adjustbutton. The Manual Video Adjust dialog box appears. Figure 4.2: Manual Video Adjust Dialog Box Table 4.2: Descriptions for Figure 4.2 Number Description Number Description Automatic Video Image Capture Width...
  • Page 99: Target Video Settings

    Number Description Number Description Image Capture Vertical Video Test Pattern Position Contrast Help Brightness Performance Monitor Noise Threshold Close button Priority Threshold Click the icon corresponding to the feature you wish to adjust. Move the Contrast slider bar and then fine-tune the setting by clicking the Min (-) or Max (+) buttons to adjust the parameter for each icon pressed.
  • Page 100: Video Test Pattern

    Video settings vary significantly among manufacturers. Dell maintains an online database of optimized video settings for various video cards, particularly Sun- specific ones. This information can be obtained from the Dell online knowledge base or by calling Dell technical support.
  • Page 101: Contrast And Brightness

    Contrast and Brightness If the image in the Video Viewer window is too dark or too light, select Tools - Automatic Video Adjust or click the Automatic Video Adjust button. This command is also available in the Video Adjustments dialog box. In most cases, this corrects video issues.
  • Page 102: Mouse Settings

    Mouse Settings Adjusting Mouse Options The Video Viewer window mouse options affect cursor type, Cursor mode, scaling, alignment and resetting. Mouse settings are device-specific; that is, they may be set differently for each device. NOTE: If the device does not support the ability to disconnect and reconnect the mouse (almost all newer PCs do), then the mouse will become disabled and the device will have to be rebooted.
  • Page 103 Table 4.3: Descriptions for Figure 4.3 Number Description Remote Cursor Local Cursor The Cursor mode status of the Video Viewer window displays in the title bar, including the keystroke that will exit Single Cursor mode. You can define the keystroke that will exit Single Cursor mode in the Session Options dialog box. NOTE: When using a device that captures keystrokes before they reach the client server, you should avoid using those keys to restore the mouse pointer.
  • Page 104 To enter Single Cursor mode, select Tools - Single Cursor Mode from the Video Viewer window menu, or click the Single Cursor Mode button. The local cursor does not appear and all movements are relative to the target device. To select a key for exiting Single Cursor mode: Select Tools - Session Options from the Video Viewer window menu.
  • Page 105: Mouse Scaling

    Mouse Scaling Some earlier versions of Linux did not support adjustable mouse accelerations. For installations that must support these earlier versions, you can choose among three pre-configured mouse scaling options or set your own custom scaling. The pre-configured settings are Default (1:1), High (2:1) or Low (1:2): •...
  • Page 106: Virtual Media

    host system. If your mouse or keyboard no longer responds properly, you can align the mouse to reestablish proper tracking. Alignment causes the local cursor to align with the remote target device’s cursor. Resetting causes a simulation of a mouse and keyboard reconnect as if you had disconnected and reconnected them.
  • Page 107: Sharing And Preemption Considerations

    The user (or user group to which the user belongs) must have permission to establish virtual media sessions and/or reserved virtual media sessions to the target device. See "Setting Up User Accounts" on page 77. Only one virtual media session may be active to a target device at one time. Sharing and Preemption Considerations The KVM and virtual media sessions are separate;...
  • Page 108: Opening A Virtual Media Session

    the client server that can be mapped as virtual drives. You may also add ISO and floppy image files and then map them using the Virtual Media dialog box. After a device is mapped, the Virtual Media dialog box Details View displays information about the amount of data transferred and the time elapsed since the device was mapped.
  • Page 109 To map a virtual media drive: Open a virtual media session from the Video Viewer menu by selecting Tools - Virtual Media. To map a physical drive as a virtual media drive: In the Virtual Media dialog box, click the Mapped checkbox next to the drive(s) you wish to map.
  • Page 110 In the Virtual Media dialog box, click Add Image. b. The common file dialog box will appear, with the directory containing disk image files (that is, those ending in .iso or .img) displayed. Select the desired ISO or floppy image file and click Open. -or- If the client server’s operating system supports drag-and-drop, select the desired ISO or floppy image file from the common...
  • Page 111: Closing A Virtual Media Session

    • Target Drive - Name used for the mapped drive, such as Virtual CD 1 or Virtual CD 2. • Mapped to - Identical to Drive information that appears in the Client View Drive column. • Read Bytes and Write Bytes - Amount of data transferred since the mapping.
  • Page 112: Smart Cards

    You can then launch a KVM session to open the Video Viewer and map a smart card. NOTE: For all smart card readers, you must use a Dell USB2+CAC SIP or an Avocent VMC IQ module.
  • Page 113: Keyboard Pass-Through

    the smart card from the smart card reader or disconnecting the smart card reader from the client server. Keyboard Pass-through Keystrokes that a user enters when using a Video Viewer window may be interpreted in two ways, depending on the Screen mode of the Video Viewer window.
  • Page 114: Macros

    Select Pass-through all keystrokes in regular window mode. Click OK to save setting. Macros The switch OBWI comes pre-configured with macros for the Windows, Linux, and Sun platforms. To send a macro, select Macros - <desired macro> from the Video Viewer window menu, or select the desired macro from the buttons available on the Video Viewer menu.
  • Page 115: Ldap Feature For The Rcs

    Controller computers where AD provides LDAP services. Each domain may have multiple peer Domain Controllers and may also be distributed across geographical sites. The suite of Dell RCSs is designed to support both of these LDAP Feature for the RCS...
  • Page 116: Object Classes

    Domain Controller so that the Dell RCSs can gracefully handle situations where some Domain Controllers are not available on the network. DNS SRV records are used for this purpose so the Dell RCSs always attempt to contact alternative Domain Controllers at the nearest site first, depending on the administrative settings configured in the SRV records.
  • Page 117: Attributes

    Computer and User objects as well as classes for OU containers and classes to represent computer and user entities. AD can be extended to include new object classes such as those provided by Dell to simplify the administration of access controls; such extensions are usually referred to as “schema extensions” and are at the heart of the Dell Extended Schema feature described in this document.
  • Page 118: Standard Schema Versus Dell Extended Schema

    Schema To provide the greatest flexibility in the multitude of customer environments, Dell provides a group of objects that can be configured by the user depending on the desired results. Dell has extended the schema to include an Association, Device, and Privilege object. The Association object is used to link together the users or groups with a specific set of privileges to one or more SIPs.
  • Page 119: Standard Installation

    Care will have to be taken to correctly configure an RCS that is designated in this manner. In addition, using the Dell Schema Extensions makes it easier to search on and identify switch devices. A switch that is configured using a computer device object will be searched on along with every computer device within the Active Directory structure.
  • Page 120: Configure The Override Admin Account

    Configure DNS Settings Set the Network Time Protocol Configure the Authentication Parameters Configure Group Objects Create and Download the CA Root certificate Set the Login Timeout Configure the Override Admin Account Should a network failure occur, an account is provided that may be used regardless of the unit’s ability to authenticate against an LDAP server.
  • Page 121 The Network sub-category allows the entry and maintenance of up to three DNS Servers. These DNS servers are used to resolve DNS names provided on the LDAP authentication panel. NOTE: At least one DNS server must be configured for the LDAP feature to work.
  • Page 122: Configuring The Network Time Protocol (Ntp) Settings

    Configuring the Network Time Protocol (NTP) Settings The switch must have access to the current time to verify that certificates have not expired. You can configure the switch to request time updates from the NTP. To configure NTP settings in the on-board web interface: Click NTP to open the NTP screen.
  • Page 123 authentication. The available modes are: • Standard LDAP  directory services (non-Microsoft) • Microsoft Active Directory services • Disable LDAP authentication If an alternate (non-LDAP) authentication method has already been selected for use, then LDAP authentication will automatically be disabled. It will be necessary to deselect this method to use LDAP Directory Services.
  • Page 124 NOTE: It is possible to externally sever the Avocent authentication association without performing these steps. Nonetheless, if an Avocent server association has been created for user authentication, it must be expressly removed via this procedure to permit LDAP authentication configuration to proceed.
  • Page 125: Entering Authentication Parameters - Operational Modes

    other fields will be permitted. In addition, the additional configuration screens under both the Standard and Active Directory tabs will also be disabled. When LDAP Authentication is disabled, User Access will be adjudicated by either locally-defined user access lists or Avocent management software (see the section on User Access).
  • Page 126: Entering Extension Options - Active Directory Ldap

    Disable - do not permit user caching, and always ask the LDAP Directory Server for guidance on the authentication status for every user, every time it is required. By default, User Caching is disabled. Enable - hold results of recent user authorization requests as determined by the LDAP Directory Server.
  • Page 127: Entering Authentication Parameters - Custom Ip Port Assignments

    • IPv6 address (example: fe80::200:f8af:fe20:76ce ) Entering Authentication Parameters - Custom IP Port Assignments This section permits changes to the industry-standard IP Port numbers conventionally used for LDAP. In most instances, there should be no need to change these values. However, if the administrator of the LDAP Directory Server you are using requires different port assignments, then those may be entered here.
  • Page 128: Completing Ldap Configuration

    Standard LDAP Message Port via SSL - 636 Active Directory via Global Catalog server - 3268 Active Directory via Global Catalog server/SSL - 3269 IP Port numbers are permitted to range from 1 to 65535. Failure to match up port numbers with those in use by the LDAP Directory Server will result in a failure to establish communications with that server.
  • Page 129: Secondary Ldap Settings - Standard Configuration

    There is an equivalent display for Standard LDAP mode that appears whenever that mode is not enabled. Secondary LDAP Settings - Standard Configuration As with LDAP Active Directory Configurations, Standard LDAP authentication, search, and query parameters are configured through the remote OBWI.
  • Page 130: Search Configuration Settings

    To set up group queries: Log in to your LDAP Directory Server software with administrator privileges. Create an organizational unit (OU) to be used as group container. Create a computer object in with a name identical to the switching system name for querying appliances or identical to the attached target devices for querying target devices.
  • Page 131: Query Mode Selection Settings

    Search password Search password is used if a password is required for search options. It authenticates the administrator or user specified in the Search DN field. Any printable ASCII characters are allowed. Search base Search Base defines a starting point from which all LDAP searches begin. The default values are dc=yourDomainName and dc=com.
  • Page 132: Group Configuration Parameters

    in Active Directory. If no values are found, the user is given no access to the appliance or target devices Group attribute A username, password, and group query sent to the directory service for an appliance and attached target devices when using Appliance query mode or for a selected target device when using Target Device query mode.
  • Page 133 name is "info" Access control delimiters The LDAP Standards specify that the semi-colon character (;) is used to separate multiple properties within a single named attribute. Under normal circumstances, this need not be changed. For example, suppose we have a dry- erase-board marker object in the LDAP Directory, and the attribute “Color”...
  • Page 134 Directory tabs via the OBWI window shown here in Figure 5.6. Figure 5.6: Secondary LDAP Settings - Active Directory Configuration If you plan to install the Dell Extended Schema, enter only the RCS and Root Domains that will be used.
  • Page 135 Next, choose an attribute within the LDAP directory to be used to contain discretionary access control information. This should be a previously unused attribute that is capable of storing a string value. (The default is the “info” attribute of the Group Object.) Finally, you will need to enter the location for the Group Container, the Group Container Domain and the Access Control Attribute in the blanks provided in the Global - Authentication window.
  • Page 136 Schema For the default Standard schema, Microsoft Active Directory objects are used. When using the Extended schema, the extra Dell object classes are added. The RCS Domain field contains the name of the Active RCS Domain Directory Domain chosen to hold all objects that represent RCSs and SIPs.
  • Page 137: Ldap Ssl Certificates

    Field Description Group Container This field, available when the Standard schema is selected, is Domain the DNS name of the Active Directory domain where the group (Standard container resides. schema set only) The value of this field specifies which attribute in the LDAP directory is to be used to contain discretionary access control information and is only enabled when Standard Schema is selected.
  • Page 138: Enabling Ssl On A Domain Controller

    referred to as LDAPS (Lightweight Directory Access Protocol over SSL). Each LDAPS connection begins with a protocol handshake that triggers a security certificate transmission from the responding Active Directory server to the RCS. Once received, the RCS is responsible for verifying the certificate. In order to verify the certificate, the RCS must be configured with a copy of the root Certification Authority's (CA) certificate.
  • Page 139 Country Name (2 letter code) [GB]:<US> State or Province Name (full name) [Berkshire]:<Texas> Locality Name (eg, city) [Newbury]:<Austin> Organization Name (eg, company) [My Company Ltd]:<Dell, Inc.> Organizational Unit Name (eg, section) []:<Round Rock> Common Name (eg, your name or your server's hostname) []:<RCS DNS Name or IP>...
  • Page 140 From the Linux command prompt, type cat certificate.pem privatekey.pem > webserver.pem, then convert the file from UNIX linefeed to DOS carriage return/linefeed by typing unix2dos webserver.pem. To export the CA certificate: Within the Windows operating system, to open the Certificate Authority management tool, click Start - All Programs - Administrative Tools - Certificate Authority.
  • Page 141 Figure 5.8: OBWI - LDAP Certificate After clicking Update, the following window displays. Figure 5.9: OBWI - Update LDAP Certificate You can browse to a certificate and open it. Once the certificate is open and its contents are displayed, the user can then send the certificate to the RCS. LDAP Feature for the RCS...
  • Page 142: Login Timeout

    Login Timeout In cases where there is a large enough directory tree to cause LDAP authentication to perform slowly, the Sessions window includes a Login Timeout function with a default timeout of 30 seconds. The login timeout is the time from which the user presses the OK button on the Login dialog box until there is no response from the RCS.
  • Page 143: Ca Certificate Information Display

    CA Certificate Information Display The RCS can only display complete CA Certificate Information in this window when the public key length is less than or equal to 2048 bits. When the key is greater than 2048 bits, the subject, issuer, and validity period data in this window will be incomplete.
  • Page 144: Configuring Group Objects

    Select the radio button for Turn on DEP for essential Windows programs and services only Click OK. Click OK again on the System Properties dialog box. Configuring Group Objects Access control is applied to a specific Active Directory user account by including that user in the membership of a Group in the Group Container.
  • Page 145 KVM Appliance Operation KVM User Admin KVM User Admin Allowed to preempt another Allowed to KVM Appliance preempt another Admin or a KVM User Admin. User Admin. Permission must Permission must be configured for Preemption be configured for each target device each target device by including the by including the...
  • Page 146 KVM Appliance Operation KVM User Admin KVM User Admin Yes – Permission must be configured for FLASH each RCS by Upgrade including the RCS in the appropriate Group object in the Directory. Yes – Permission Yes – Permission must be must be configured for configured for...
  • Page 147: Active Directory Object Overview For Standard Schema

    KVM Appliance Operation KVM User Admin KVM User Admin Yes, if configured by Administrator. Yes – Permission Yes – Permission Permission must be must be must be configured for configured for configured for Target each RCS by each RCS by each target Device including the RCS...
  • Page 148 If you have not already, create the Organizational Unit that will contain the Group Objects related to your switch installation. Within this Organizational Unit, create three group objects to represent user privilege levels. One for KVM Appliance Administrators, KVM User Administrators and KVM Users, respectively.
  • Page 149: Dell Extended Schema Active Directory Object Overview

    SIPs. This model provides an Administrator maximum flexibility over the different combinations of users, RCS privileges, and SIPs on the Remote Console Switch without adding too much complexity The RCS Device Object is the link to the RCS for querying Active Directory for authentication and authorization.
  • Page 150 You can create as many or as few association objects as you want or need. However, you must create at least one Association Object, and you must have one RCS Device Object for each RCS on the network that you want to integrate with Active Directory for Authentication and Authorization.
  • Page 151 Add User3 as Members in Association Object 2 (AO2), Priv2 as Privilege Objects in AO2, and RCS2 as RCS Devices in AO2. See “Adding RCS Users and Privileges to Active Directory with Dell Schema Extensions” for detailed instructions. LDAP Feature for the RCS...
  • Page 152 The following figure illustrates how you can set up the Active Directory Objects in multiple domains. In this scenario, you have two RCSs (RCS1 and RCS2) and three existing Active Directory users (User1, User2, and User3). User1 is in Domain1, and User2 and User3 are in Domain2. You want to give User1 and User2 an administrator privilege to both RCSs and give User3 a login privilege to the RCS2.
  • Page 153: Configuring Active Directory With Dell Schema Extensions To Access Your Rcs

    Schema Master Flexible Single Master Operation (FSMO) Role Owner of the domain forest. You can extend your schema using two different methods. You can use the Dell Schema Extender utility or you can use the LDIF script file.
  • Page 154: Installing The Dell Extension To The Active Directory Users And Computers Snap-In (Optional)

    The LDIF files and Dell Schema Extender can be obtained at To use the LDIF files, see the instructions in the readme that is in the LDIF files directory. To use the Dell Schema Extender to extend the Active Directory Schema, perform the steps in “Using the Dell Schema Extender.”...
  • Page 155: Opening The Active Directory Users And Computers Snap In

    To add each type of object, perform the steps in each subsections. Creating a SIP Object In the MMC Console Root window, right-click a container. Select New - Dell SIP Object. This opens the New Object window. LDAP Feature for the RCS...
  • Page 156: Creating A Privilege Object

    Type a name for the new object. This name must match the RCS name that you will type in step 4 of "Configuring the Remote Console Switch" on page 38. Select SIP Device Object. Click OK. Creating a Privilege Object Privilege Objects must be created in the same domain as the Association Object to which it is associated.
  • Page 157: Using Dell Association Objects Syntax

    Each of these new object classes is defined in terms of various combinations (hierarchies) of default Active Directory classes, together with Dell unique attribute types. Each of the Dell unique attribute types is defined in terms of a default Active Directory attribute syntax.
  • Page 158: Creating An Association Object

    NOTE: When using Windows 2000 mode or higher, you must use Universal Groups to span domains with your users or SIP objects. You can add groups of Users and SIP devices. Creating Dell-related groups is done the same way you create other groups.
  • Page 159: Console Redirection Access Security

    Authorization to use the on-board web interface is defined by whether User Privilege level is or is not configured in the KVM RCS Privileges tab of the Dell Privilege Object (DPO). The Console Redirection Access checkbox in the KVM...
  • Page 160: Using Active Directory To Log In To The Rcs

    RCS Client, perform the following steps: Create a Dell SIP object for each SIP that the User(s) is (are) allowed to access. Create an Active Directory User account for each of the users to be controlled.
  • Page 161: Target Device Naming Requirements For Ldap Implementation

    SIP via the OBWI at the console switch. The Dell Standard Schema and the Dell Extended Schema use specific object classes in the Microsoft Windows Active Directory to represent SIPs. The Microsoft standard naming conventions for these object classes prohibit the use of special characters or spaces.
  • Page 162: Frequently Asked Questions

    Yes. The domain forest function level must be in Native Does using the RCS mode or Windows 2003 mode. In addition, the groups with Active Directory among Association Object, Remote Console Switch support multiple user objects, and SIP Device Objects (including domain environments? Association Object) must be universal groups.
  • Page 163 Can these Dell- extended objects (Dell The Association Object and the Privilege Object must Association Object, be in the same domain. The Dell-extended Active Dell Remote Console Directory Users and Computers snap-in forces you to Switch Device, and create these two objects in the same domain. Other Dell Privilege Object) objects can be in different domains.
  • Page 164 RCS. • Check the Domain Controller SSL certificates to ensure that they have not expired. • Ensure that your “Remote Console Switch Name”, “Root Domain Name”, and “RCS Domain Name” match your Active Directory environment configuration. • Ensure that you use the correct user domain name during a login and not the NetBIOS name.
  • Page 165: Appendix A: Terminal Operations

    Appendix A: Terminal Operations Each RCS may be configured at the switch level through the Console menu interface accessed through the SETUP port. All terminal commands are accessed through a terminal or PC running terminal emulation software. NOTE: The preferred method is to make all configuration settings in the local To connect a terminal to the switch: Using the supplied RJ-45 to DB-9 (female) adaptor and flat RJ-45 cable, connect a terminal or a PC that is running terminal emulation software...
  • Page 166: Console Main Menu Options

    Debug messages:  This menu option turns on console status messages. Because this can significantly reduce performance, you should only enable debug messages when instructed to do so by Dell Technical Support. When you are finished viewing the messages, press any key to exit this mode.
  • Page 167: Appendix B: Using Sips

    Appendix B: Using SIPs An administrator can choose between the Avocent ACS console server and Cisco pinouts for each serial SIP port via the local user interface or the remote OBWI. ACS is the default. To change the pinout to Cisco mode: Select Unit View - RCS - RCS Settings - Ports - SIPs.
  • Page 168: Cisco Port Pinouts

    Pin No. Signal Name Input/Output RXD - Receive Data DCD/DSR - Data Set Ready N/C - Not Connected Cisco Port Pinouts The following table lists the Cisco serial port pinouts for the SIPs. Table B.2: Cisco Serial Port Pinouts Pin No. Signal Name Input/Output CTS - Clear to Send...
  • Page 169: Appendix C: Mib And Snmp Traps

    Appendix C: MIB and SNMP Traps The Dell RCS has the ability to send audit events to an SNMP Manager. The SNMP traps are defined in an SNMP Trap MIB. The Trap MIB file may be uploaded from the RCS using the Save Trap MIB function.
  • Page 170 • RFC-1212 Describes the format for producing concise and descriptive MIB modules. • RFC-1213-MIB Describes the Internet standard MIB-II for use with network management protocols in TCP/IP-based inter-networks. • RFC-1215 Describes the SNMP standardized traps and provides a means for defining enterprise-specific traps.
  • Page 171 Trap Event Trap Number User Deleted User Modified User Locked User Unlocked User Authentication Failure SIP Added SIP Removed SIP Moved Target Device Name Changed Tiered Switch Added Tiered Switch Removed Tiered Switch Name Changed Configuration File Loaded User Database File Loaded Ca Certificate Loaded SIP Image Upgrade Started SIP Image Upgrade Result...
  • Page 172 Trap Event Trap Number Virtual Media Session Stopped Virtual Media Session Terminated Virtual Media Session Reserved Virtual Media Session Unreserved Virtual Media Drive Mapped Virtual Media Drive Unmapped traps 38 through 44 are deprecated 38-44 Screen Resolution Changed Aggregated Target Device Status Changed 46 Factory Defaults Set Power Supply Failure Power Supply Restored...
  • Page 173 Trap Event Trap Number Pdu Status Socket On Pdu Status Socket Off Pdu Port Name Changed Pdu Socket Name Changed Pdu Input Feed Total Load High Pdu Input Feed Total Load Low Pdu Device Name Changed Pdu Input Feed Name Changed Pdu Socket Lock Command Pdu Socket Unlock Command Pdu Status Socket Lock...
  • Page 174 Trap Event Trap Number Temperature Range Smart Card Inserted Smart Card Removed Appendix C: MIB and SNMP Traps...
  • Page 175: Appendix D: Cable Pinouts Information

    Appendix D: Cable Pinouts Information NOTE: All switches have the 8-pin modular jack for the modem and console/setup ports. Modem Pinouts The modem port pinouts and descriptions are provided in the following figure and table. Figure D.1: Modem Pinouts Table D.1: Modem Pinout Descriptions Description Pin Number Description...
  • Page 176: Console/Setup Pinouts

    Description Pin Number Description Number Data Carrier Detect Data Terminal (DCD) Ready (DTR) Clear to Send Receive Data (RXD (CTS Console/Setup Pinouts The console/setup port pinouts and descriptions are provided in the following figure and table. Figure D.2: Console/Setup Pinouts Table D.2: Console/Setup Pinout Descriptions Pin Number Description...
  • Page 177: Appendix E: Utp Cabling

    Appendix E: UTP Cabling This appendix discusses various aspects of connection media. The RCS system utilizes UTP cabling. The performance of an switch system depends on high quality connections. Poor quality or poorly installed or maintained cabling can diminish switch system performance. NOTE: This appendix is for information purposes only.
  • Page 178: Cabling Installation, Maintenance, And Safety Tips

    installations utilizing UTP cable specifications. The RCS system supports either of these wiring standards. The following table describes the standards for each pin. Table E.1: UTP wiring standards EIA/TIA 568A EIA/TIA 568B white/green white/orange green orange white/orange white/green blue blue white/blue white/blue orange...
  • Page 179 • If bending the cable is necessary, make it gradual with no bend sharper than a one inch radius. Allowing the cable to be sharply bent or kinked can permanently damage the cable’s interior. • Dress the cables neatly with cable ties, using low to moderate pressure. Do not over tighten the ties.
  • Page 180 Appendix E: UTP Cabling...
  • Page 181: Appendix F: Sun Advanced Key Emulation

    Sun keyboard. For example: For <Stop + A>, press and hold <Ctrl+Shift+Alt> and press <Scroll Lock>, then <F1 + A>. These key combinations will work with the Dell USB, USB2, and USB2+CAC SIPs and Avocent USB, USB2, and VMC IQ modules. With the exception of <F12>, these key combinations are not recognized by Microsoft Windows.
  • Page 182 Help Num Lock Props Front Stop Again Undo Copy Paste Find Mute keypad / Vol.+ keypad + Vol.- keypad - Command (left) 2 Command Win (GUI) left (left) Command Win (GUI) right (right) ENDNOTES: (1) Windows 95 104-key keyboard. (2) The Command key is the Sun Meta (diamond) key. Appendix F: Sun Advanced Key Emulation...
  • Page 183: Appendix G: Technical Specifications

    Specifications Table G.1: RCS Technical Specifications 1082DS: 8 Number of ports 2162DS: 16 4322DS: 32 Dell PS/2, USB, USB2, USB2+CAC, and Serial SIPs. Type Avocent PS/2, PS2M, USB, Sun, USB2, VMC, and Serial modules. Connectors 8-pin modular (RJ-45) Sync types...
  • Page 184 Standard 640 x 480 @ 60 Hz 800 x 600 @ 75 Hz 960 x 700 @ 75 Hz 1024 x 768 @ 75 Hz 1280 x 1024 @ 75 Hz Input video 1600 x 1200 @ 60 Hz resolution Widescreen 800 x 500 @ 60 Hz 1024 x 640 @ 60 Hz...
  • Page 185 Number/Type 1 VGA/4 USB Network connection Number Protocol 10/100/1000 Ethernet Connector 8-pin modular (RJ-45) USB device port Number Protocol USB 2.0 MODEM port Number Protocol RS-232 serial Connectors 8-pin modular (RJ-45) PDU port Number Protocol RS-232 serial Connector 8-pin modular (RJ-45) Power specifications 1082DS: 1 IEC C14 Connectors...
  • Page 186 Power Heat dissipation 47 BTU/hr AC input range 100 - 240 VAC AC frequency 50/60 Hz auto-sensing AC input current 1.25 A rating AC input power 40 W (maximum) Ambient atmospheric condition ratings 32 to 122 degrees Fahrenheit (0 to 50 degrees Temperature Celsius) operating;...
  • Page 187: Appendix H: Technical Support

    Check the pertinent section of this manual to see if the issue can be resolved by following the procedures outlined. Check our web site at to search the knowledge base or use the on-line service request. Call the Dell Technical Support location nearest you.
  • Page 188 Appendix H: Technical Support...

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