Follow Me - AMX SIP Communications Gateway CSG-500 Operation/Reference Manual

Settings Options (Cont.)
Announce callers
Wait for Marked
User
Click Update to retain your conference bridge definition, or Cancel to abandon your changes. From the
Conferencing page, you can either Edit or Delete a bridge definition. Once you have saved a conference
bridge definition, click Apply Changes to make the bridge immediately available.
For conference users, AMX recommends no more than 6 concurrent users in any
conference (1 each in 6 rooms, 6 users in 1 room, 2 in 3, etc). Ring group members
do not affect the concurrent call count, as the answering phone qualifies as a single
call once it's answered. The maximum number of concurrent calls with no
transcoding (such as with voicemail or conference rooms) is 12.

Follow Me

Follow Me is a feature which allows a caller to reach you wherever you may be by forwarding your calls to a
list of predefined numbers until you are reached. If you cannot be reached, Follow Me will transfer the caller
to your voicemail box. The Follow Me feature may also be referred to as Find Me.
The Follow Me feature will only function for user extensions which have voicemail
enabled.
FIG. 47 Follow Me
The following is an example scenario of using the Follow Me feature:
Dusty dials extension 6000 from his mobile phone to call Buddy.
1.
Buddy's office phone rings several times, but is not answered.
2.
Dusty hears, "After the tone, say your name, and then press the pound key," followed by a beep tone.
3.
Dusty says his name, and then presses the pound key.
4.

Dusty hears, "Thank you. Please hold while I try to locate the person you are calling."
5.
Then Buddy's mobile phone and home phone begin to ring simultaneously.
6.
Buddy's android at home answers the phone and hears, "Incoming call from". Then it hears Dusty state
7.
his name. Then it hears, "Press 1 to accept this call, or 2 to reject it."

Buddy's android quickly hangs up the phone instead of pressing 1 or 2.
8.

CSG SIP Communications Gateway Operation/Reference Guide
All new callers to a conference are identified when they arrive
when this feature is selected.
This is a feature that keeps all participants in quiet mode until a
special participant, using a unique extension, arrives. Only after
the marked user arrives is the audio activated so that all of the
participants can speak to each other.
If Dusty had not said his name and/or pressed the pound key, the call would have continued on to
the next step as normal.
This occurs while Buddy's mobile phone continues to ring.
If Buddy's android had pressed 1, it would have begun speaking with Dusty, and Buddy's mobile
phone would have stopped ringing.
Telephone System Configuration
53