Conferencing - AMX SIP Communications Gateway CSG-500 Operation/Reference Manual

Telephone System Configuration

Conferencing

Every company reaches the point of needing more people on a phone call than it can effectively include
through three-way calling. Conference bridges allow you to include more people as well as project a
professional image. The configuration of the conference bridge and standard features is very straightforward.
Click New Conference Bridge on the Conferencing page to design a conference bridge.
FIG. 46 New Conference Bridge
The CSG Interface auto-populates the extension with the next available extension in sequence, but can be
changed to any extension number that is available. After establishing the extension for the bridge, you need to
specify the password settings for the conference. Assign the PIN Code used by participants to enter the
conference as well as the Administrator PIN Code used by the moderator of the conference to open the
conference bridge.
Now that you have established the conference bridge extension and password codes, you can set your
conference room options.
Settings Options
Marked/Admin
User Extension
Play hold music
for first caller
Enable caller
menu
Quiet Mode
Close Conference
When Last
Marked User
Exits
52
This option works in conjunction with the Wait for Marked User
feature. If the conference bridge is to have marked users or
admin users, those users should enter the conference from a
separate extension. Admin users can lock and unlock the
conference, and can kick the most recent conference participant.
Marked users are special users whose entrance and exit, if the
Wait for Marked User or Close Conference When Last Marked
User Exits are selected, can either begin or end the conference.
If the CEO of the company, for example, doesn't want anyone
chatting in the conference bridge until he or she arrives, these
options are set to keep everything quiet. The main conference
extension of 6003 is configured with Wait for Marked User
selected. Everyone in the conference arriving from extension
6003 remains silent until the CEO arrives.
Checking this option makes music play for the first caller entering
a conference until another caller joins. Some people don't like
sitting in a quiet room — even a virtual room — alone, and this
feature prevents anyone from being in that position.
This feature allows callers to access the Conference Bridge Menu
by pressing the asterisk (*) key.
Do not play enter/leave sounds when callers join or leave the
conference.
When this option is selected, the conference call will be closed
when the last marked user exits the call.
CSG SIP Communications Gateway Operation/Reference Guide