Record A Voice Menu - AMX SIP Communications Gateway CSG-500 Operation/Reference Manual

Telephone System Configuration
Click Save.
40.
Steps 41 through 46 add the DTMF destination to each voice menu.
On the Voice Menus screen, click the Edit button associated with "Press 0". The Edit New VoiceMenu
41.
dialog box appears.
Select Goto Destination from the Add new Step options menu. A series of new options appear (FIG. 34).
42.
Select VoiceMenu -- DTMF from the To Destination options menu.
43.
Click the Add new Step button
44.
Click Save.
45.
Repeat steps 41 - 45 for 1, 2, 3, 4, 5, 6, 7, 8, 9, *, and #.
46.

Record a Voice Menu

If you want to record custom menu prompts for CSG which can be used in a voice menu, you can use the
Voice Menu Prompts tab.
FIG. 35 Custom Voice Menu Prompts Page
A list of previously recorded menus is displayed on the Custom Voice Menu Prompts page. Here, the user
may modify several options:
Custom Voice Menu Prompts Page Options
Record Again
Play
Delete
FIG. 36 Record Menu Prompts
Click Record a new Voice Menu Prompt to record a custom voice menu prompt. The following options will
be available:
Custom Voice Menu Prompts Page Options
File Name
Format
Extension Used
for Recording
Record
44
.
The information you entered appears in the Actions area.
Clicking this button allows the user to make another attempt at
recording and replacing an existing custom sound file.
Clicking this button brings up a dialog entry box to allow the input
of an extension that the CSG will dial and play the prompt.
Clicking this button will delete the selected prompt.
This text entry box specifies the saved name of the file that is to be recorded.
Select whether the recording will be in GSM or WAV format.
This drop-down select box allows the user to choose which extension the CSG will
dial to wait for the user to speak the prompt.
Clicking this button causes the CSG to launch the call that will record a file.
CSG SIP Communications Gateway Operation/Reference Guide