AMX CSG-500 Installation Manual

ATTENTION: READ THIS FIRST!
For more detailed installation, configuration, programming, and operating
instructions, refer to the CSG SIP Communications Gateway Instruction Manual
available on-line at www.amx.com.
FIG. 1 CSG SIP Communications Gateway (displaying CSG-544)
Overview
The CSG SIP Communications Gateway (FIG. 1) is a stand alone Private Branch
Exchange (PBX) which runs a version of Asterisk. The CSG can function not
only as a PBX, but also as VoIP ATA, or VoIP gateway. It has eight analog ports
that can be configured (via modules) as Foreign Exchange Office (FXO) or
Foreign Exchange Station (FXS) ports.
The CSG enables you to transform an intercom-enabled Modero Touch Panel
into a full-featured IP phone. With the CSG and an intercom-enabled Modero
Touch Panel you can make and receive local, long distance, and international
phone calls, and have access to phone features like call waiting, caller ID, call
forwarding, call queuing, and voice mail. The CSG supports AMX Session
Initiated Protocol (SIP)-enabled touch panels, such as the MVP-8400i,
NXD-1000Vi, and NXD-700Vi, as well as 3rd party IP phones.

Specifications

CSG Specifications
Dimensions 1.74" x 11.45" x 5.44" (4.41 cm x 29.09 cm x 13.82 cm)
Weight 2.25 lbs. (1.02 kg)
Enclosure Metal with black matte finish
Power Constant current draw: 2.6 A @ 12 VDC
Requirements
Memory • 8MB on board serial Flash memory
• 64MB 16-bit parallel SDRAM
Certifications FCC (Class A), CE, IEC60950, and RoHS
Operating/ • Operating Temperature: 0° C (32° F) to 40° C (104° F)
Storage
• Operating Humidity: 5% to 85% RH Non-Condensing
Environment
• Storage Temperature: -20° C (-4° F) to 70° C (158° F)
• Storage Humidity: 0% to 85% RH Non-Condensing
Front Panel Components:
Power LED Indicates whether the unit is turned on and receiving power.
Network LED Indicates whether a network cable is connected and the speed of
the network.
IP Phones Indicates whether the corresponding link is connected and the
LEDs speed of the link.
Analog LEDs Indicates whether the analog port is installed and the type of port
(FXO/FXS) installed. (Not available on all models.)
Rear Panel Components:
Power 5.1mm OD, 2.1mm pin, 12V 3.0A center positive
connector
Configuration Resets the current configuration to the factory default when
Reset Switch pressed continuously during the boot process.
Console port 1 RJ45 port for console (craft) port serial control
Network port 1 RJ45 10/100baseT port for a general (WAN) connection
IP Phones 4 RJ45 10/100baseT ports for IP phone connections
ports
Analog ports • 8 RJ11 ports: 4 for FXO and 4 for FXS connections (CSG-544
only)
• 8 RJ11 ports for FXO connections (CSG-580 only)
Note: The CSG-500 does not use analog ports.
CSG SIP Communications Gateway (CSG-500/544/580)
CSG Specifications (continued)
Included
Accessories
Other AMX
Equipment

Installing the Hardware

CAUTION!
To reduce the risk of fire, use only No. 26 AWG or larger
telecommunication wiring for network connections.
1. Connect an Ethernet cable to the Network port.
2. Connect the provided power supply to the unit's DC connector. The unit
immediately receives power once you connect a power source to it.
3. When the unit completes the boot process, the left-most eight LEDs
indicate how the analog ports are configured. A red light indicates the port
is FXO, and a green light indicates the port is FXS. If the light for a port is
off, the port is not installed.
Note: The analog port configuration is selected when you purchase your CSG
unit.
4. Connect telephones to the analog ports that are configured as FXS ports
and connect phone lines to the analog ports that are configured as FXO
ports. If you are using the CSG-500, you can skip this step.
WARNING!
If you are using the CSG-544, do NOT connect analog ports 1-4 to
a phone line. Since both the FXS port and the phone line supply
power, the hardware could sustain damage. This damage is not
covered under the AMX standard warranty.

Instructions for Wall Mounting

1. Select the area to mount the CSG unit. The unit should be mounted at or
below eye level to properly view the LEDs.
2. Line up one of the surface mounting brackets with the two holes on one
side of the CSG. Install two #4-40 X .250 PPH screws into the holes in the
bracket to secure the bracket to the CSG.
3. Repeat step 2 to attach the second bracket to the other side of the unit.
4. Affix one screw to the wall. Leave approximately 1/4-inch of the screw
protruding from the wall to allow the head of the screw to slide into the
settings on the mounting bracket, mounting the unit to the wall.
5. Repeat step 4 to attach the second bracket to the wall.

Understanding the LEDs

There are 14 LEDs on the front panel of the CSG. The eight LEDs corresponding
to the analog ports on the rear panel indicate the type of interface installed. The
following table explains the definition of each LED and its color representation:
LED Definitions
LED
Power
Network Off
IP
Phones
(4 ports)
Installation Guide
• PSN3.0, Power Supply, 3.0A, 12.0CVD (FG423-31)
• CSG SIP Communications Gateway Installation Guide
(93-2182-01)
• 2 Surface mounting brackets (62-2182-04)
• 4 #4-40 X .250 PPH screws (80-0112)
• DIN Rail Mounting Bracket (FG532-06)
Color Description
Blue (pulsing) On when the unit boots up after the bootload process
has completed. The LED pulses at a rate which is
proportional to the BlackFin processor load.
No line is connected or the interface is inactive.
Green Link is up at 100Mbps. LED flashes at 1/10 second
(flashing) intervals as traffic is detected.
Red (flashing) Link is up at 10Mbps. LED flashes at 1/10 second
intervals as traffic is detected.
Off No line is connected or the interface is inactive.
Green Link is up at 100Mbps. LED flashes at 1/10 second
(flashing) intervals as traffic is detected.
Red (flashing) Link is up at 10Mbps. LED flashes at 1/10 second
intervals as traffic is detected.