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Troubleshooting
You can often easily eliminate problems that may
occur on your own. Before calling customer service,
take into account the following information.
Disruption
Appliance not working, no display
Appliance cannot be started
Appliance is not working, display is not
0
responding.
appears in the display.
Appliance switches off automatically
Appliance does not heat up,
in the display
Error message "Exxx"
Power cut
Your appliance can bridge a power cut of a few
seconds. Operation continues.
If the power cut was for a longer period and the
appliance was in operation, a message appears in the
display. Operation is interrupted.
Set the function selector to
be operated again as usual.
34
Possible cause
Plug not inserted
Power failure
Fuse defective
Operating error
Appliance door is not quite closed
Child lock activated
Safety deactivation: the appliance has
not been operated for longer than 12
hours
°
Appliance is in the demo mode
appears
0
, then the appliance can
9
WARNING
Risk of electric shock
Improper repairs are dangerous. Only an after-
sales technician trained by us may perform
repairs and may replace damaged connecting
leads. Remove the mains plug or deactivate the
fuse in the fuse box if the appliance is defective.
Call after-sales service.
Solution
Connect the appliance to the electricity
mains
Check whether other kitchen appliances
are working
Check in the fuse box whether the fuse
for the appliance is in working order
Switch off the fuse for the appliance in
the fuse box and switch it on again after
about 10 seconds
Close appliance door
Deactivate child lock (see section enti-
tled Child lock)
Confirm the message with
the appliance and set it again.
Deactivate demo mode in the basic set-
tings
If an error message appears, turn the
program selection to
goes off, it was a one-time problem. If
the problem occurs repeatedly or if the
display stops, please contact after-sales
service and inform them of the error
code.
Demo mode
The demo mode is activated if the
in the display. The appliance does not heat up.
Briefly disconnect the appliance from the mains
(switch off the domestic fuse or the circuit-breaker in
the fuse box). Then deactivate the demo mode within 3
minutes in the factory setting (see section entitled
Factory setting).
™
, switch off
; if the display
0
°
symbol appears
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