Marquis Spas Destiny Owner's Manual
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Marquis Spas Destiny Owner's Manual

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WELCOME TO THE SPA LIFE!
We sincerely hope your spa life is a pleasant experience. If problems
should arise, contact your authorized Marquis Spas
Marquis Corp. at any of the following:
Email: service@marquiscorp.com
Web: www.marquisspas.com
Marquis Corp.
596 Hoffman Road
Independence, OR 97351, USA
This manual is provided to enhance your enjoyment of your spa and to
prevent non-warranty situations. It is your sole responsibility to read,
understand and comply with the instructions in the owner's manual. Please
save your original sales receipt for reference in case of a future warranty
claim. Failure to use, maintain or install the spa in compliance with this
owner's manual could result in loss of warranty coverage.
SERIAL NUMBER LOCATION
You will find the serial number on the Underwriters Laboratories tag in the
equipment area.
PLEASE FILL OUT AND KEEP FOR FUTURE REFERENCE
Name of Purchaser_________________________________________________________
Date of Purchase ________________________________________________________
Address _________________________________________________________________
City _________________________________State _________Zip Code ____________
Telephone ______________________________________________________________
Spa Model/Color ________________________________________________________
Spa Serial # _____________________________________________________________
Pack Serial # ____________________________________________________________
Dealer's Name __________________________________________________________
Dealer's Address ________________________________________________________
City ____________________________________State_______Zip Code_____________
Telephone ________________________________________________________________
Every effort has been made to ensure the accuracy of this manual. How-
ever, Marquis Spas
notice. This could create a minor variation between this manual and the
actual product you receive. We apologize for any inconvenience this may
cause.
®
reserves the right to improve its product without
O W N E R ' S M A N U A L
®
dealer. Or contact
1

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Summary of Contents for Marquis Spas Destiny

  • Page 1 O W N E R ’ S M A N U A L WELCOME TO THE SPA LIFE! We sincerely hope your spa life is a pleasant experience. If problems should arise, contact your authorized Marquis Spas ® dealer. Or contact Marquis Corp.

  • Page 2: Table Of Contents

    Resort ......................... 31-32 Retreat ........................ 33 Reward ....................... 34-35 Spirit ........................36-37 SPA CONTROL OPERATION All Models ......................38-42 Destiny and Epic Marquis Signature Collection ........43-47 Remote Controls....................47 Soundsations™....................49-50 Adagio ......................51 EQUIPMENT DIAGRAMS Envy, Mirage, Promise, Quest, Rendezvous, Retreat, and Spirit ..52 Destiny, Epic, Euphoria, Resort, and Reward .........

  • Page 3: Important Safety Instructions

    S A F E T Y I N S T R U C T I O N S The following instructions are required to be printed by Underwriters Laboratories (UL) as a condition of the listing of this product. They contain important safety information.

  • Page 4: All Spa Models

    S A F E T Y I N S T R U C T I O N S 240 VOLT, PERMANENTLY INSTALLED OR CONVERTED MODELS 9. A ground terminal is provided on the terminal block (TB-1, terminal 7) located inside the control box. To reduce the risk of electric shock, connect this terminal to the grounding terminal of your electrical service or supply panel with a continuous green, insulated copper wire.

  • Page 5: Save These Instructions

    17. DANGER: Children are especially sensitive to hot water. At no time should children have unsupervised access to the spa. Children must not be allowed to climb onto the spa cover. All Marquis spas are equipped with a locking cover that meets the ASTM F1346-91 Standard for Safety Covers.

  • Page 6: Personal Safety

    S A F E T Y I N S T R U C T I O N S SAFETY INSTRUCTIONS FOR FRENCH SPEAKING SPA OWNERS AVERTISSEMENT: Ne pas placer d’appareil électrique (luminaire, téléphone,radio, téléviseur, etc.) moins de 1.52 m de cette cuve de relaxation.
  • Page 7 S A F E T Y I N S T R U C T I O N S Other booklets about spa safety are: “Children Aren’t Waterproof,” “Pool and Spa Emergency Procedures For Infants and Children,” “Layers of Protection” and “The Sensible Way to Enjoy Your Spa” published by APSP. WARNING: The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia in hot tubs and spas.

  • Page 8: Installation Instructions

    For your portable spa to function properly and safely, it must be located on a hard, flat, level surface. Inground spas require special installation techniques and should be planned in conjunction with your authorized Marquis Spas ® dealer. Improper installation can result in structural damage to the spa and the voiding of your spa warranty.
  • Page 9 O U T D O O R & P A T I O I N S T A L L A T I O N INSTALLATION INSTRUCTIONS OUTDOOR AND PATIO INSTALLATION To install the spa outdoors, we recommend a reinforced concrete pad at least four inches thick.

  • Page 10: Filter Cartridges

    I N S T A L L A T I O N I N S T R U C T I O N S SHUT-OFF VALVES Your spa is equipped with shut-off valves (see EQUIPMENT DIAGRAM) that shut off the water flow to the equipment system for authorized Marquis Spas ®...

  • Page 11: Electrical Requirements

    I N S T A L L A T I O N I N S T R U C T I O N S SUCTION GUARDS The suction guard(s) in the footwell of your spa is an opening through which the jet pump(s) draws water. Suction fittings are equipped with a safety guard.
  • Page 12 TTENTION TTENTION TTENTION TTENTION The Epic and Destiny models are equipped with a GFCI Trip Test that must be performed to assure safety and allow proper spa function. AUTOMATIC TEST: Approximately 24 hours following startup, the spa will trip the GFCI, testing it to insure it is functioning properly (do not call your dealer;...
  • Page 13 Improperly wired spas are beyond Marquis Corp. control and are not covered under the warranty. Other items beyond Marquis Corp. control include, but are not limited to, damage resulting from: improper connections; accidents; failure to follow procedures and instructions defined in the Marquis Spas ® printed instruc- tions;...

  • Page 14: Starting Your Spa

    S T A R T I N G Y O U R S P A START-UP PROCEDURE Your spa is equipped with solid-state Comfort Controls specific to your spa model. (See SPA CONTROL OPERATION for your specific spa model.) To start your spa, you need spa test strips. It is important to follow each of these steps when starting your spa.
  • Page 15 S T A R T I N G Y O U R S P A 4. Install filter cartridges. (See INSTALLATION INSTRUCTIONS, Filter Cartridges.) 5. Fill the spa with water to two-thirds of the way up the Vortex skimmer openings. The use of a Fill Filter is recommended, especially in areas with high mineral content in the water.
  • Page 16 Fading, staining, torn stitching of the spa cover and broken foam cores are not covered under the warranty if caused by improper use or maintenance. Spa covers do not qualify for labor coverage under the warranty. These parts can be purchased or exchanged under warranty at your authorized ® Marquis Spas dealer.
  • Page 17 T H E D E S T I N Y Component Identification Qty. HK™8 Jets HK™16 Jets HK™40 Jets Light (option) Air Controls Suction Fittings Floor Drain Tri-Zone Controls Neck Jet Valve Bather’s Control Panel Filter Canisters ® Spa Frog (option) Spa Frog ®...
  • Page 18 D E S T I N Y INSTALLATION INSTRUCTIONS T H E R A P Y C O N T R O L ZONE 4 ZONE 1 (pump 1) (pump 2) Upper- and Upper-body mid-body jets.* jets.* ZONE 5 ZONE 2 (pump 1) (pump 2) Upper-, mid-,...

  • Page 19: Envy

    T H E E N V Y Component Identification Qty. 8 Jets HK™12 Jets HK™40 Jets Light (option) Suction Fittings Floor Drain Jet Selector Bather’s Control Panel Filter Canister ® Spa Frog (option) Spa Frog ® Return Fitting (option) Ozone-ready Injector Fitting Constellations (option) Physical Specifications...

  • Page 20: Epic

    T H E E P I C Component Identification Qty. HK™8 Jets HK™16 Jets HK™40 Jets Light (option) Air Controls Suction Fittings Floor Drain Tri-Zone Controls Neck Jet Valves Bather’s Control Panel Filter Canisters ® Spa Frog (option) ® Spa Frog Return Fitting (option) Ozone Injector Fitting Waterfall Feature (option)

  • Page 21: Epic

    E P I C T H E R A P Y C O N T R O L A (PUMP 2) B (PUMP 1) Tri-Zone A in Tri-Zone B in position 1: position 3: Therapy Pillar* Full-back* A (PUMP 2) B (PUMP 1) Tri-Zone A in Tri-Zone B in...

  • Page 22: Euphoria

    T H E E U P H O R I A Component Identification Qty. HK™8 Jets HK™12 Jets HK™16 Jets HK™40 Jets Light (option) Suction Fittings Floor Drain Jet Selector Neck Jet Valve Bather’s Control Panel Filter Canisters ® Spa Frog (option) ®...

  • Page 23: Euphoria

    E U P H O R I A T H E R A P Y C O N T R O L ZONE 1 ZONE 2A Upper-, mid- and lower-body jets.* ZONE 2B Lower- back jets.* *Neck jets operate in all zones.
  • Page 24 T H E M I R A G E Component Identification Qty. HK™8 Jets HK™12 Jets HK™16 Jets HK™40 Jets Light (option) Suction Fittings Floor Drain Jet Selector Neck Jet Valve Bather’s Control Panel Filter Canisters ® Spa Frog (option) ®...

  • Page 25: Mirage

    M I R A G E ™ T H E R A P Y C O N T R O L ZONE 1A Upper- and mid- and lower-back jets.* ZONE 1B Lower- body jets.* *Neck jets operate in all zones.

  • Page 26: Promise

    T H E P R O M I S E Component Identification Qty. HK™8 Jets HK™12 Jets HK™16 Jets HK™40 Jets Light (option) Suction Fittings Floor Drain Jet Selector Neck Jet Valve Bather’s Control Panel Filter Canisters Spa Frog ® (option) ®...

  • Page 27: Promise

    P R O M I S E T H E R A P Y C O N T R O L ZONE 2 Upper-, mid- and lower-back jets.* ZONE 1 Lower- body jets.* *Neck jets operate in zone 2. Waterfall operates in zone 1.

  • Page 28: Quest

    T H E Q U E S T Component Identification Qty. HK™8 Jets HK™12 Jets HK™16 Jets HK™40 Jets Light (option) Suction Fittings Floor Drain Tri-Zone Control Neck Jet Valve Bather’s Control Panel Filter Canisters Spa Frog ® (option) ® Spa Frog Return Fitting (option) Ozone Injector Fitting...

  • Page 29: Quest

    Q U E S T T H E R A P Y C O N T R O L ZONE 1 Upper- and mid- and lower-body jets.* ZONE 2 Upper- and mid-body jets.* ZONE 3 Lower- body jets.* *HK8 jets operate in every zone.

  • Page 30: Rendezvous

    T H E R E N D E Z V O U S Component Identification Qty. HK™8 Jets HK™12 Jets Light (option) Suction Fittings Floor Drain Neck Jet Valve Bather’s Control Panel Filter Canisters ® Spa Frog (option) Spa Frog ®...
  • Page 31 T H E R E S O R T Component Identification Qty. HK™8 Jets HK™12 Jets HK™16 Jets HK™40 Jets Light (option) Suction Fittings Floor Drain Jet Selector Neck Jet Valve Bather’s Control Panel Filter Canisters Spa Frog ® (option) ®...

  • Page 32: Resort

    R E S O R T T H E R A P Y C O N T R O L ZONE 2A Upper-, mid- and lower-back jets.* ZONE 2B Lower- body jets.* *Neck jets operate in zone 2.

  • Page 33: Retreat

    T H E R E T R E A T Component Identification Qty. HK™8 Jets HK™12 Jets HK™16 Jets Light (option) Suction Fittings Floor Drain Neck Jet Valve Bather’s Control Panel Filter Canisters ® Spa Frog (option) ® Spa Frog Return Fitting (option) Ozone Injector Fitting Waterfall Feature (option)
  • Page 34 T H E R E W A R D Component Identification Qty. HK™8 Jets HK™12 Jets HK™16 Jets HK™40 Jets Light (option) Suction Fittings Floor Drain Jet Selector Neck Jet Valve Bather’s Control Panel Filter Canisters Spa Frog ® (option) ®...

  • Page 35: Reward

    R E W A R D T H E R A P Y C O N T R O L ZONE 1 ZONE 2A Upper- and mid- back, and leg jets.* ZONE 2B Lower- body jets.* *Neck jets operate in all zones.
  • Page 36 T H E S P I R I T Component Identification Qty. HK™8 Jets HK™12 Jets HK™16 Jets HK™40 Jets Light (option) Suction Fittings Floor Drain Jet Selector Neck Jet Valve Bather’s Control Panel Filter Canisters ® Spa Frog (option) Spa Frog ®...

  • Page 37: Spirit

    S P I R I T T H E R A P Y C O N T R O L ZONE 1A Upper- and mid- and lower-back jets.* ZONE 1B Lower- body jets.* *Neck jets operate in all zones.

  • Page 38: Spa Control Operation

    NOTE: LED lights and non-LED lights do not qualify for labor NOTE: NOTE: NOTE: coverage. These parts can be purchased or exchanged under warranty at your authorized Marquis Spas ® dealer. WATERFALL FEATURE The Waterfall feature and Convenience Center attaches securely to the dual Vortex skimmer tops.
  • Page 39 S P A C O N T R O L O P E R A T I O N JETS Use the JETS pad on the bather panel or remote control. First press of the JETS pad activates pump on low-speed (and starts soak timer).
  • Page 40 S P A C O N T R O L O P E R A T I O N achieve the most effective cleansing. Selectable choices for the settings of the operation systems allows flexibility and ensures your Marquis spa remains easy to maintain for your particular set of circumstances.
  • Page 41 S P A C O N T R O L O P E R A T I O N Selectable SmartClean™ Settings • 1H: 1 hour • 2H: 2 hours • 3H: 3 hours • 4H: 4 hours • OH: Off To adjust the SmartClean™...
  • Page 42 S P A C O N T R O L O P E R A T I O N Sleep Mode (SL) Your spa will maintain a water temperature that is 20°F (7°C) below the set temperature. The heater functions only during a filter cycle.

  • Page 43: Destiny And Epic Marquis Signature Collection

    S P A C O N T R O L O P E R A T I O N DESTINY & EPIC MARQUIS SIGNATURE COLLECTIONS PUMP PRIMING (Pr) Pump priming feature begins at start-up. When your spa is energized, the LCD window displays a “Pr” message.
  • Page 44 S P A C O N T R O L O P E R A T I O N SETTINGS Clock Press the CLOCK pad followed by the SETTING pad. “Program” will be shown in the upper left corner of the panel display and the hour will begin flashing.
  • Page 45 S P A C O N T R O L O P E R A T I O N HEAT MODE Your spa comes preset in the standard heat mode. Allow about one hour per one degree F for heating your spa water when increasing the temperature to the desired level.
  • Page 46 S P A C O N T R O L O P E R A T I O N CONSTANTCLEAN™ WATER MANAGEMENT WITH BUILT-IN SANITATION SYSTEM (See Built-in Sanitation System) Ozonator Operation (optional) The ozone generator functions whenever pump 1 is on low-speed in Filter cycles and SmartClean™...

  • Page 47: Remote Controls

    Fourth press of JETS 1 pad returns pump to low-speed. Repeat above procedure for JETS 2. Pump 1 and 2: Destiny and Epic • High-speed run timeout: 15 minutes • Low-speed run timeout: 15 minutes (if not in filter cycle or SmartClean™).
  • Page 48 S P A C O N T R O L O P E R A T I O N Spa Monitor In-house Remote Epic and Destiny See Spa Monitor manual for complete set up and operation instructions. Dolphin Remote Control Spa Functions Use the Waterfall, lights, jets, soak, clock, and timer pads to control spa functions.

  • Page 49: Soundsations

    S P A C O N T R O L O P E R A T I O N SOUNDSATIONS™ AUDIO-READY SYSTEM Spa location and speaker cord routing The factory-installed speaker cord located inside the spa’s equipment compartment is 100 ft. long. You must locate the spa close enough to the audio source to allow the cord to be run so it is not exposed to damage and does not create a trip hazard.

  • Page 50: Soundsations

    S P A C O N T R O L O P E R A T I O N WARNING! Never use broken or frayed wire, as damage or electrical shock may result. CAUTION! Exposing too much wire or having wires with frayed ends could cause wires to touch each other, which could damage the equipment.

  • Page 51: Adagio

    • The remote controls the Adagio™ audio system as well as spa functions. • Do not leave the remote in the spa. • • • • • Destiny and Epic models: The LIGHTS button controls the spa light; the JET 1 button controls pump 1; the JET 2 button controls pump 2.

  • Page 52: Envy, Mirage, Promise, Quest, Rendezvous, Retreat, And Spirit

    E Q U I P M E N T D I A G R A M ENVY, MIRAGE, PROMISE, QUEST, RENDEZVOUS, RETREAT AND SPIRIT Component Quantity Control box and heater Pump Slice valves GFCI Pump unions Pump plug Motor mounts Light Check valve (option) Ozonator fitting...
  • Page 53 E Q U I P M E N T D I A G R A M DESTINY AND EPIC EUPHORIA, RESORT AND REWARD Component Quantity Control box and heater Ozonator (option) Pumps Check valve (option) Slice valves Pump unions Drain valve Adagio™...
  • Page 54 G U I D E PLEASE NOTE: The following corrective actions may be performed by the spa owner. If the trouble cannot be corrected in the steps below, please contact your authorized Marquis Spas ® dealer for service. (Improper servicing by an unauthorized service provider or spa owner could result in damage not covered by the warranty and could cause serious injury.)

  • Page 55: Troubleshooting

    Once the heater has cooled, turn on power to the spa, then reset by pushing any pad. If spa does not reset, shut off the power to the spa and contact your authorized Marquis Spas ®...
  • Page 56 Standby mode has been activated by pressing a pad combination on the user panel. Press any pad to leave Standby Mode and return to normal operation. Additional Diagnostics for Epic and Destiny models: rtC: Hardware failure. Contact dealer. PSt: Hardware failure. Contact dealer.
  • Page 57 T R O U B L E S H O O T I N G MAINTENANCE REMINDERS The following reminders will be shown on the LED lights indicating it is time for maintenance. Reminder messages will also be displayed in the LCD window. Reset the reminders by pressing the TEMP+, TEMP- , or SETTINGS pad.
  • Page 58 Jet inserts and valves do not qualify for labor coverage. These parts can be ® purchased or exchanged under warranty at your authorized Marquis Spas dealer. Gaskets and seals are not covered under the warranty.
  • Page 59 M A R Q U I S C A R E & E N J O Y M E N T G U I D E The control system in your Marquis spa will automatically circulate and filter. (See SPA CONTROL OPERATION, ConstantClean™ and SmartClean™ sections.) The sanitation requires minimal effort if done consistently and properly.
  • Page 60 M A R Q U I S C A R E & E N J O Y M E N T G U I D E Calcium Hardness Do not use soft water in your spa. It is critical to have calcium in your water. The ideal range of calcium is between 200 –...
  • Page 61 M A R Q U I S C A R E & E N J O Y M E N T G U I D E SANITIZE ConstantClean™ System (option) The ConstantClean™ system utilizes a combination of sanitizers to in- crease water quality and significantly decrease maintenance.
  • Page 62 Marquis Spas dealer. REMOVE THE CARTRIDGES Reverse above procedures to remove cartridges. *The built-in sanitation system is not available in some international markets. See your authorized Marquis Spas ® dealer for recommended alternate water treatment method. WATER CARE REGIMEN Marquis SpaCare™...
  • Page 63 M A R Q U I S C A R E & E N J O Y M E N T G U I D E AS NEEDED PRODUCTS pH & Alkalinity Increase pH & Alkalinity Decrease These two products work to raise or lower the pH and alkalinity in the spa. They are only needed if the test strip indicates the levels are not in the ideal ranges.
  • Page 64 M A R Q U I S C A R E & E N J O Y M E N T G U I D E WATER CARE TROUBLESHOOTING GUIDE NOTE: If you request a service call and no problem is found with the spa or the problem is not covered by warranty (i.e.
  • Page 65 M A R Q U I S C A R E & E N J O Y M E N T G U I D E No Sanitizer Reading P: Sanitizer level is too low. S: Shock and/or adjust Spa Frog ®...

  • Page 66: Maintenance

    CAUTION: Over-tightening of the filter can cause the filter or filter housing to crack. Tighten filter until it is just snug. NOTE: Filters and filter lids do not qualify for labor coverage. These parts can be purchased or exchanged under warranty at your authorized Marquis Spas ® dealer.
  • Page 67 M A I N T E N A N C E Leakage Detection Open the equipment door and check for signs of water leakage around the pump(s). Pump seals wear out over time, especially with improper water chem- istry. Early detection of pump seal failure can significantly reduce repair costs. Pump seals, heater gaskets and pump gaskets must be checked each month to ensure they are not leaking.
  • Page 68 M A I N T E N A N C E 7. Place the end of the tubing into the vinegar, making certain that the end of the tubing sits at the bottom of the container. 8. Reconnect power to the spa. 9.
  • Page 69 M A I N T E N A N C E Refill the Spa Fill the spa with fresh water from a garden hose and balance the water as described in the Water Treatment section. The use of a Fill Filter is recom- mended when filling especially in areas of high mineral content in the water.

  • Page 70: Maintenance

    M A I N T E N A N C E Light Bulb Replacement: 1. Turn off the power to the spa. 2. Remove the equipment area door to find the light access. (See EQUIPMENT DIAGRAM.) 3. Remove the lamp socket from the back of the light assembly by turning counterclockwise and pulling at the same time.

  • Page 71: Spaboutique

    SpaBoutique™ offers a full range of spa and backyard accessories, includ- ing SpaCare™ products, Spa Frog ® products, replacement filter cartridges, cover lifters, steps, and more. See your authorized Marquis Spas ® dealer for a complete catalog of items.

  • Page 72: Owner's Protection Plan

    O W N E R ’ S P R O T E C T I O N P L A N MARQUIS SPAS ® LIMITED WARRANTY What the Marquis Corp. Limited Warranty Covers Marquis Corp. warrants that our products will be free from defects in materials and workmanship for the term set forth exclusively in this warranty.
  • Page 73 Marquis Corp. will provide parts and labor (according to predetermined schedule) at no charge to repair or replace components that fail due to ® manufacturing defects. Responding authorized Marquis Spas dealer may charge additional service and travel fees. In the event that Marquis Corp. or its agent determines that your problem...
  • Page 74 O W N E R ’ S P R O T E C T I O N P L A N Other items not included in this warranty are freight expenses; labor and material cost associated with removal and or replacement of the spa; damage to or fading of the spa surface and staining of the spa surface or equipment caused by impact, scratching, abrasive or corrosive cleaners;...

This manual is also suitable for:

MiragePromiseQuestEnvyEpicRendezvous ... Show all

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