Common Keypad Displays
Listed below are several keypad messages you may see on the display. Follow the instructions in the Possible Solutions column to correct
the problem. In most cases, you will need to call a service person to correct the problem.
Message
Invalid Code
The user code you have entered is not recognized by the system.
Closing Time
The schedule has expired but the area has not been armed.
Late to Close
The system was not armed at its scheduled closing time.
AC Trouble
The system is not getting proper power.
Battery Trouble
Battery is either low or missing.
System Trouble or
There is a problem with one or more of the components in the system. Call your service person.
Service Required
System Busy
The system is performing another task with a higher priority.
No supervised device on bus
4-Wire Bus Trouble
Low Voltage or an open yellow wire
Two devices on same address
The panel has attempted to communicate with the central station 10
Transmit Fail
times and has not succeeded.
Non-Polled Address The keypad has been assigned to an invalid address.
XR20
Appendix
Meaning
Possible Solutions
Check the user code and try again.
Users still on the premises are reminded to arm the system
or extend the schedule to a later time.
Users still on the premises are reminded to arm the system
or extend the schedule to a later time.
Call your service person.
Call your service person.
Wait a few moments for the system to finish the task. If
System Busy appears on the display for a long period of
time, the processor could be locked up. Contact the
service department.
Call your service person.
Call your service person.
Call your service person.
Call your service person.
Call your service person.
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