Cordless Headset" On Page - AT&T Syn248 SB35031 User Manual

Syn248 SB35031 Deskset User's Guide
No dial tone.
Probable Cause
Headset cannot
communicate with Deskset.
Batteries do not hold a charge.
Probable Cause
Bad battery or bad battery
connection.
The Deskset shows no indication that the headset is on a call.
Probable Cause
The headset is registered to
another Deskset. If others
are using headsets in your
vicinity, someone may have
accidentally registered your
headset to their Deskset.
Troubleshooting
Corrective Action
Verify that the Deskset can make external calls.

For more information, see
page 118
You may be out of range of the Deskset; move

closer.
At the Deskset, confirm that your headset is

registered to the Deskset. See
Optional Cordless Headset" on page
Corrective Action
Make sure that the headset battery is installed

and securely plugged into the connector.
Charge the battery, following the instructions in

the headset user's manual. For optimum daily
performance, return the cordless headset to the
charger when not in use.
You may need a new battery.

Your headset might be malfunctioning. Contact

the headset manufacturer.
Corrective Action
If nearby people have headsets, they may have

accidentally registered your headset to one of
their Desksets.
a. Verify that a headset is registered to your
Deskset. See "Registering an Optional

Cordless Headset" on page

b. If a headset is registered, it may not be yours.
Deregister your headset from the Deskset,
and ask all users in the vicinity to deregister
their headsets. See
Headset" on page
c. Start the registration process again, but with
one user at a time registering a headset. See
"Registering an Optional Cordless Headset"
on page 92.
126
Back to Contents
"Outgoing Calls" on
"Registering an
92.
92.
"Deregistering a Cordless
93.