AT&T Syn248 SB35031 User Manual page 115

Syn248 SB35031 Deskset User's Guide
You are unable to transfer a call to an outside phone number.
Probable Cause
Transferring to an outside
phone number has been
disabled for your extension,
or no lines are available.
Unanswered Intercom calls are not automatically forwarded to an outside phone number.
Probable Cause
Forwarding to an outside
phone number has been
disabled or the Intercom Call
Forward–No Answer settings
are incorrect.
Troubleshooting
Corrective Action
Check that your system administrator has

enabled transferring to an outside phone number.
All phone lines may be in use. If so, try again later.

Corrective Action
Ensure that a valid outside number is shown in

the Intercom CFNA to Phone # field (this setting
is part of the Deskset Admin Settings).
Check that forwarding to an outside phone

number has been enabled. Your system
administrator must enable Fwd/Trans to line in
the Deskset Admin Settings.
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