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A Message to the Customer
Advantech Customer Services
Each and every Advantech product is built to the most exacting specifications to
ensure reliable performance in the harsh and demanding conditions typical of indus-
trial environments. Whether your new Advantech equipment is destined for the labo-
ratory or the factory floor, you can be assured that your product will provide the
reliability and ease of operation for which the name Advantech has come to be
known.
Your satisfaction is our primary concern. Here is a guide to Advantech's customer
services. To ensure you get the full benefit of our services, please follow the instruc-
tions below carefully.
Technical Support and Assistance
1.
Visit the Advantech web site at www.advantech.com/support where you can find
the latest information about the product.
2.
Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–
Product name and serial number
–
Description of your peripheral attachments
–
Description of your software (operating system, version, application software,
–
etc.)
–
A complete description of the problem
–
The exact wording of any error messages
iii
PCI-7030 User Manual
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