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Motorola NETOPIA 2210-02 User Manual

Single-port ethernet adsl2+ gateway
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User Manual
®
The Motorola Netopia
2210-02
ADSL2+ Gateway
Single-port Ethernet

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  Summary of Contents for Motorola NETOPIA 2210-02

  • Page 1 User Manual ® The Motorola Netopia 2210-02 ADSL2+ Gateway Single-port Ethernet...
  • Page 2: Safety Information

    Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola to pro- vide notification of such revision or change. Motorola provides this guide without warranty of any kind, either implied or expressed, including, but not lim- ited to, the implied warranties of merchantability and fitness for a particular purpose.
  • Page 3 Checklist Thank you for selecting the Motorola Netopia up and configure your network. Check your package contents. It should contain the items shown here: Motorola Modem Power Supply If you don’t have everything, contact your supplier immediately. ® 2210-02 ADSL2+ Gateway. This guide will help you set...
  • Page 4 Connections Note: Macintosh users: skip to Step #2 below. 1. Windows users: Insert the Motorola Netopia CD into your CDROM drive. The Installation Guide Wizard should start automatically and the Welcome screen should appear to step through your connection installation(s).
  • Page 5: Rear View

    5. Connect one end of the yellow RJ-45 Ethernet cable to the port labeled “Ethernet” on the modem. Connect the other end of the Ethernet cable to the Ethernet port on your PC. Rear View Ethernet DSL Port Port...
  • Page 6: Top View

    When all of your connections are made, the status LEDs on the front of your Motorola Modem will light, according to the following diagram: Top View Power - Solid Green = Power on Off = Power off Flashing Red = Power On/Self Test...
  • Page 7: Device Configuration

    Device Configuration You can access the Web-based configuration pages at any time as follows: 1. Run a Web browser, such as Firefox, Safari, or Microsoft Internet Explorer, and enter http://192.168.1.254 in the URL Address text box. Press Return. Note: You may be prompted to select your language preference. If prompted, choose a language to continue.
  • Page 8 Questions (and Answers) and Basic Troubleshooting tips. The latest Administrator’s Handbook with advanced configuration instructions is also available on-line at: http://www.netopia.com/support/hardware/documentation.html You must log in to the Modem. The default User name is admin. Enter the Password you just created. Type these in their respective fields and click OK.
  • Page 9: Client Configuration

    Client Configuration Your Modem serves Dynamically-assigned IP addresses by default. Be sure to configure each computer connected to your Modem to accept a Dynamically-assigned IP address, commonly referred to as DHCP. Microsoft Windows: Step 1. Navigate to the TCP/IP Properties Control Panel.
  • Page 10 c. Windows Vista is set to obtain an IP address automatically by default. You may not need to configure it at all. To check, open the Networking Control Panel and select Internet Protocol Version 4 (TCP/IPv4). Click the Properties button. The Internet Protocol Version 4 (TCP/IPv4) Properties window should appear as shown.
  • Page 11 Macintosh Mac OS 9 or Mac OS X: Step 1. Access the TCP/IP or Network control panel. a. Mac OS 9 follows a path like this: Apple Menu -> Control Panels -> TCP/IP Control Panel b. Mac OS X follows a path like this: Apple Menu ->...
  • Page 12: Faqs

    Q: Why is my DSL light flashing green? A: A flashing green light indicates that no cable is attached to the DSL port or that the Motorola Modem is negotiating a connection. A solid green DSL light indicates that an internet connection is established.
  • Page 13 Q: What is the default IP address of my Motorola Modem? A: The default IP address of the Motorola Modem is 192.168.1.254. You may access the WebUI configuration pages by typing http://192.168.1.254 URL into your browser. Q: I made some configuration changes in my Motorola Modem and the changes have not taken effect.
  • Page 14: Basic Troubleshooting

    Basic Troubleshooting This section gives some simple suggestions for troubleshooting problems with your Modem’s initial configuration. Before troubleshooting, make sure you have • plugged in all the necessary cables; and • set your PC’s TCP/IP controls to obtain an IP address automatically.
  • Page 15 Solid green Device con- nected. Internet Solid green Connected to Internet Off = Power off Flashing Red Power On/Self Test Off = Modem Flashing power off green = DSL attempting synch Off = No device connected or modem power is off...
  • Page 16 Make sure the DSL cable is plugged into the correct wall jack. • Make sure the DSL cable is plugged into the DSL port on the DSL Modem. • Make sure the DSL line has been activated at the central office DSLAM.
  • Page 17 Note the serial number (SN:) of your Modem. It is located on the label on the bottom of the Modem below the model number. You will need the Modem’s serial number if you need to call for technical sup-...