Requesting A Callback; To Answer The Callback Request - Aastra 5360 User Manual

■ Requesting a Callback

You want to talk to a certain person. The person is busy or does not answer. You can make call-
back requests to both internal and external users. Not all providers support this function.
If the called party is busy, you can activate an automatic callback. In this case, your phone will
start ringing as soon as the party you are trying to reach goes on-hook. When you pick up the
handset, the person you want to call is dialled directly.
If the called party does not answer, you can also request a callback. The user then obtains a
message indicating your callback request on his display.
Callback
End
Deactivate

■ To answer the callback request

Someone has asked you to call back. You can tell this from the lit attention LED in the idle state.
The display reads Call back requested.
Call
Delete
You called someone and hear the busy tone or the ring-back tone.
To activate a callback request:
Press Foxmenu > Foxkey Callback.
Put the handset on-hook.
➯
The display shows Call expected.
Back to the idle state:
Press Foxmenu > Foxkey End.
➯
Callback remains activated.
Note:
The call back is stored in
answered or cancelled by the system.
Reset callback:
Press Foxmenu > Foxkey Deactivate.
➯
Callback is deactivated.
Note:
You can only have 1 call back activated at a time and only 1 call back can be
expected from you. Your callback request will automatically be cancelled by
the system after about half an hour.
To answer the callback request:
Press Foxmenu > Foxkey Call.
➯
The phone number is dialled.
Clear callback:
Press Foxmenu > Foxkey Delete.
➯
Callback is deleted.
Note:
The call back can be changed via
Answer as long as it was not answered or cancelled by the system.
Supplementary features
Menu > Activated features
Menu > Activated features >FoxkeyDelete
as long as it was not
or
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