Requesting A Callback - Aastra 5360 User Manual

Supported platforms: aastra 415; aastra 430; aastra 470
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Requesting a callback

You want to talk to a certain person. The person is busy or does not answer. You can
make callback requests to both internal and external users. Not all providers support
this function.
If the called party is busy, you can activate an automatic callback. In this case, your
phone will start ringing as soon as the party you are trying to reach goes on-hook.
When you pick up the handset, the person you want to call is dialled directly.
If the called party does not answer, you can also request a callback. The user then
obtains a message indicating your callback request on his display.
Callback
Close
Reset
eud-1279/1.1 – R2.0 – 02.2012
You called someone and hear the busy tone or the ring-back tone.
To activate a callback request:
Press Foxmenu > Foxkey Callback.
You hear the acknowledgement tone.
Put the handset on-hook.
The display shows
Call
Back to the idle state:
Press Foxmenu > Foxkey Close.
Callback remains activated.
Note:
The callback is stored in Menu > Activated features as long as it was not
answered or cancelled by the system.
Reset callback:
Press Foxmenu > Foxkey Reset.
Callback is deactivated.
Note:
You can only have 1 callback activated at a time and only 1 callback can be
expected from you. Your callback request will automatically be cancelled by
the system after about half an hour.
Supplementary features
expected.
29

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