Aastra 5360ip User Manual
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Aastra 5360ip User Manual

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Aastra Business Communication
Solution
Aastra 5360/Aastra 5360ip
User's Guide
https://pbxweb.aastra.com/doc_finder/DocFinder/eud-1279_en.pdf?get&DNR=eud-1279
Supported communication systems:
Aastra 415
Aastra 430
Aastra 470
This User's Guide describes the functions, configuration
and use of the phone Aastra 5360/5360ip on the com-
munication systems mentioned above.
eud-1279_en / 1.2 – R3.0 – © 04.2013

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  • Page 1 User’s Guide https://pbxweb.aastra.com/doc_finder/DocFinder/eud-1279_en.pdf?get&DNR=eud-1279 Supported communication systems: Aastra 415 Aastra 430 Aastra 470 This User's Guide describes the functions, configuration and use of the phone Aastra 5360/5360ip on the com- munication systems mentioned above. eud-1279_en / 1.2 – R3.0 – © 04.2013...

  • Page 2: Welcome

    Welcome... Welcome to the User's Guide for the desk phone Aastra 5360/5360ip for Aastra 400 communications systems. This User's Guide will assist you with the use of your phone and introduce you step by step to the functions and configurations.

  • Page 3: Table Of Contents

    Functions with Aastra Alarm Server ........
  • Page 4 Troubleshooting ............107 Declaration Open Source Software (Aastra 5360ip) ......108 Communication system and software versions .

  • Page 5: Product And Safety Information

    Document information ............. . . 13 Aastra 5360/Aastra 5360ip...

  • Page 6: Safety Information

    Electrical equipment does not belong in domestic waste. Deposit it at a return centre. Accessories Use original accessories or specifically approved accessories only. The use of other accessories may decrease performance or pose a risk to your health or safety. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 7: Product Information

    Purpose and function This product is part of the Aastra 400 communication solution. Aastra 400 is an open, modular and comprehensive communication solution for the business sector with several communication servers of different output and expan- sion capacity, a comprehensive telephone portfolio and a multitude of expansions.
  • Page 8 © The information, graphics and layouts featured in the user information are subject to copyright and may not be duplicated, presented or processed without the written consent of Aastra Telecom Schweiz AG. Your product is supplied with a Quick User’s Guide, safety information and, where applicable, with other product-specific information.
  • Page 9 North America, Europe and Africa as well as Internet Service Providers and distributors of renown. Aastra Technologies Limited, (TSX: "AAH") is a leading company at the forefront of the corporate communications market. Aastra has its headquarters in Concord, Ontario, Canada.

  • Page 10: Data Protectio

    Limited Warranty (Australia only) The benefits under the Aastra Limited Warranty below are in addition to other rights and remedies to which you may be entitled under a law in relation to the products.
  • Page 11 Part 5-4 of Schedule 2 to the Competition and Consumer Act 2010 (the ACL), the exer- cise of a right conferred by such a provision or any liability of Aastra in relation to a failure to comply with a guarantee that applies under Division 1 of Part 3-2 of the ACL to a supply of goods or services.
  • Page 12 Product and safety information Limitation of liability To the extent permitted by law and subject to clause 1.2 below, the liability of Aastra to you for any non-compliance with a statutory guarantee or loss or damage arising out of or in...

  • Page 13: Document Information

    • Based on communication server software version: R3.0 • Valid as of communication server software version: R1.0 • Copyright © 04.2013 Aastra Technologies Limited • In PDF Viewer, click on this link to download the latest version of this document: •...

  • Page 14: Operating And Display Elements

    Display symobls ..............17 Aastra 5360/Aastra 5360ip...

  • Page 15: Key Designations And Sockets

    • Downward: Opens Settings. • General: Scrolls forwards/backwards in the menu, navigates lists. Foxkey Executes displayed function using the key. Correction key Delete the last character or go back one step in the menu. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 16 Configure key: press and hold down. Labels Write-on labels for the configurable keys can be found on the Aastra 400 DocFinder. You can fill out the fields directly on your PC and then print out the labels. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 17: Display Symobls

    New voice messages to leave a voice message New, forwarded voice message Retrieved forwarded voice message Hi-Q™ during a call (enhanced audio Data and voice encryption (only quality) (only Aastra 5360ip) Aastra 5360ip) Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 18 Operating and display elements Phone book Business number Private number Mobile number Presence state Available (default) Absent Meeting Busy Not available Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 19: Dialling And Phoning

    Making calls................21 Aastra 5360/Aastra 5360ip...

  • Page 20: Answering Calls

    You want to end the call. After the call the call duration is indicated. Call charges are also displayed after any external call which you initiated, provided your provider supports this function. Put the handset on-hook. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 21: Making Calls

    Press the Redial key several times or press the down navigation key to scroll through all the phone numbers you last dialled. Pick up the handset. ➔ The phone number displayed is dialled. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 22 You can switch the microphone on and off during a call. Switching the microphone off: Press Microphone key. ➔ The microphone is deactivated, is displayed. Switching the microphone back on: Press the Microphone key once again. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 23: Using The Display And Operating Elements

    Signals ................30 Aastra 5360/Aastra 5360ip...

  • Page 24: Display

    Deleting the display text: Press Foxmenu > Foxkey Close. ➔ The display returns to the idle state; the function remains activated. Function activated: The activated function or selected setting is indicated by a check mark. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 25: Keys

    Foxkey precisely under the function you want. Press the Foxkey on the place where the function you want appears on top of the display. <long> Keep the Foxkey held down for a moment (about 2 seconds). Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 26: Input

    Press the relevant digit key repeat- edly until the character you want is displayed. Note: Only capital letters for Aastra 5360. A B C 2 Ä Æ Å Ç - . ? 1 ! , : ; ’ " ¿ ¡...
  • Page 27 Press Foxmenu > Foxkey a>A or A>a. Note: Only capital letters for Aastra 5360. Correcting your input You notice you have entered a wrong digit or character. You can either delete the input one character at a time or cancel the entire input.

  • Page 28: Menu-Guided Navigation

    Right: opens displayed menu, scrolls forward through the menu, retrieves detailed information. Vertical navigation key: Bottom: Open Settings, scroll downwards in the list. Top: Open Activated features , scroll upwards in the list. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 29 Press the navigation key up. ➔ All the activated functions are now displayed. Retrievable also via menu: Menu > Activated features. Reset Reset the function in question. ➔ The function is now deactivated. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 30: Signals

    Depending on the situation the indicator LEDs either flash or remain steadily lit. State Description Flashes fast Incoming call Flashes slowly Appointment call • New voice message or new text message • Callback Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 31: Supplementary Features

    Functions with Aastra Alarm Server ........

  • Page 32: Making And Answering Calls

    Note: If the phone is unable to find a matching user, List empty will appear on the dis- play. Pick up the handset. ➔ The phone number displayed is dialled. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 33 • The search function is not affected by upper/lower case and special charac- ters. • When searching in external phone books you must always enter portions of the first and last name and possibly of the town name. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 34 The display jumps to the first entry that begins with R. Scroll through the list until the user you want is displayed. Select the phone number you want. Pick up the handset. ➔ The phone number displayed is dialled. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 35 • The search function is not affected by upper/lower case and special charac- ters. • When searching in external phone books you must always enter portions of the first and last name and possibly of the town name. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 36 Scroll to Call lists and press the Select Foxkey. Answered calls Scroll to the Answered calls call list and press the Foxkey. ➔ The display shows the list of the last calls. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 37 Activate the key's second allocated phone number: Press the key twice in quick succession. ➔ The key's second allocated phone number is displayed. Pick up the handset. ➔ The phone number is dialled. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 38 To answer the callback request Someone has asked you to call back. You can tell this from the lit attention LED in the idle state. The display shows Callback requested. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 39 Press Foxmenu > Foxkey Reject or the End key. ➔ The connection is rejected and, depending on the system configuration, the caller obtains the busy tone or he is forwarded to a preconfigured destination. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 40 If the person rejects your call request or if call waiting is not possible, the call is, depending on the system’s configuration, disconnected (busy tone) or for- warded to a preconfigured destination. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 41 End call Ending a current call: Press Foxmenu > Foxkey call. ➔ The first call is terminated. You are now connected with the party who initi- ated the call waiting. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 42 You can also search in the phone book, last-number redial list or call list for the phone number of the person you are looking for. You can also start the announcement using Menu > Call features > Announce- ment > User/Group. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 43 *47 (see "User’s Guide Function Codes" on the Aastra DocFinder). If you have forgot- ten your PIN, your system administrator can reset it to the default setting. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 44: Using Functions While In A Call

    • If the other user does not answer, you can cancel the enquiry call with Fox- menu Foxkey End call and take back the first call. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 45 The call party on hold is now included in the call. Note: Depending on the system configuration you may hear an attention tone. Leaving a conference call: Put the handset on-hook. ➔ The other conference parties remain in the call. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 46 Wait for the first ringing tone, then hang up. ➔ The other party is then called directly by your first call partner. Note: Recall: If the other party does not answer, the call comes back to your phone. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 47 You can start recording calls in the following situations: • during an active call; • During a conference call (with maximum two participants) • During an incoming/outgoing call • in call preparation; • During dialling with a busy line. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 48 Once the maximum duration is reached (or the memory is full), the recording is stopped and the LED goes off. Call recording overview: You can find the call recording overview in your e-mail box. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 49: Organising Absences From The Desk

    By simply pressing the presence key you can activate a call forwarding uncondi- tional. Note: You can configure the presence key like any other configurable key (see chapter "Configuring keys", page 91). Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 50 3.3 pm. Contact your system administrator for more informa- tion. • All the configuration possibilities for a presence profile can be found in chapter "Configuring presence/presence profile", page Seite 89 Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 51 To check a user's presence: ber> Enter an internal name or call number and press the presence key. Select the user you want from the phone book or a call list. ➔ Presence status is displayed. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 52 Call forwarding to voice mail. 3. Scroll to Voice mail greeting and select Absence information. ➔ The setting is stored. Your caller hears the selected absence information, fol- lowed, if applicable, by time and date. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 53 56). • You can deactivate forwarding using Menu > Activated features > Reset. • You can also activate forwarding by remote control, see chapter "Setting functions by remote control", page 77. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 54 • You can deactivate forwarding on no reply using Menu > Activated features > Reset. • You can also activate call forwarding by remote control, see chapter "Setting functions by remote control", page 77. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 55 • You can deactivate forwarding using Menu > Activated features > Reset. • A new voice message is signalled with a text message on the display and a lit indicator LED in the idle state. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 56 <Text message> Select one of the text messages stored in the system and press the Select Fox- key. Adapt or expand the text and confirm with the Foxkey. ➔ Forwarding is activated. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 57 Select the required type of barring and confirm with the Foxkey. ➔ The phone is now locked; is displayed. ➔ To lock all your phones, execute the function code *33* <PIN> # (see "User’s Guide Function Codes" on the Aastra DocFinder). Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 58 Foxkey. Free ➔ The phone is unlocked. ➔ To unlock all your phones, execute the function code #33* <PIN> # (see "User’s Guide Function Codes" on the Aastra DocFinder). Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 59: Voice Messages And Text Messages

    55. • To find out how to configure a voice mail, refer to the chapter "Configuring voice mail", page or in the "User’s Guide Voice Mail Systems" on the Aastra DocFinder. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 60 You can use one of the text messages stored in the system directly, modify it or create a new text message. Menu Press Foxmenu > Foxkey Menu. Text message Scroll to Text message and press the Select Foxkey. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 61 > Inbox to select the text message and continue as described above. Note: You can select and read a new text message even during an active call using Text message > Inbox. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 62: Functions For Special Situations

    <Phone number> Enter the number of the phone from which you want to pick up the call and confirm with the Foxkey. ➔ You are now through to the caller. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 63 Repeats the alarm. Read Reading the alarm: Press the Read Foxkey. ➔ Displays detailed information; the alarm is not deleted. Delete Deleting the alarm: Press the Delete Foxkey. ➔ Deletes the alarm. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 64 Enter number DTMF. You can now enter the DTMF charac- ters. Reset Resetting DTMF mode: Press Foxmenu > Foxkey Reset. Note: When you hang up, the DTMF mode is automatically deactivated again. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 65 *47 (see "User’s Guide Function Codes" on the Aastra DocFinder). If you have forgot- ten your PIN, your system administrator can reset it to the default setting. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 66 Page and confirm with the Foxkey. <Phone number> Enter the phone number f the person to be paged and confirm with the Foxkey. ➔ User is called and receives your phone number. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 67 This function must be stored under a function key (see chapter "Configuring keys", page 91). Discreet ring In the idle state: Press the function key for Discreet ring. ➔ Discreet call is activated, is displayed. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 68 91). MCID During a call: Press the function key for MCID. MCID After the call do not hang up: press the function key for MCID while you hear the busy tone. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 69 Using Menu > Activated features > Reset you can deactivate the Personal call routing. <Call routing> Renaming personal call routing: Press Menu > Settings > General > Personal call routing > Modify. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 70 • If you intend to use this function notify your call party in advance. <Phone number> 1. Enter the call number of the user you want. 2. Once the busy tone sounds, press key 4. ➔ Silent intrusion is activated. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 71 > <Call number, PIN> Enter call number and PIN and confirm with the Foxkey. ➔ You are now logged in and can use the free seating phone with your per- sonal settings. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 72 Your system administrator can set a delay (0-60 seconds, depending on the Aastra system phone). During this delay the user can enter another call number in order not to trigger a call on the hotline destination number. If the user does not dial another phone number during this predefined time or puts the handset back down again, a connection with the Hotline number is automatically set up.

  • Page 73: Functions With Opencount

    Functions with OpenCount OpenCount is a software package used for the call logging management on the communication system. The application can be integrated into your Aastra com- munication system and enables the logging, the administration, and the analy- sis of all call and connection data.

  • Page 74: Functions With Aastra Alarm Server

    Aastra Alarm Server is used. A patient needs help and presses the alarm button. The Aastra Alarm Server sends a visual (e.g.
  • Page 75 42). The differences are as follows: • Direct response can only be used with a specifically configured Aastra Alarm Server. • Direct response can only be triggered using the Direct response Foxkey once an alarm is received. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 76 Your system administrator can set a delay (depending on the Aastra system phone). During this delay the user can enter another call number in order not to trigger a call on the hotline destination number. If the user does not dial another phone number during this predefined time or puts the handset back down again, a connection with the Hotline number is automatically set up.

  • Page 77: Setting Functions By Remote Control

    *47 (see "User’s Guide Function Codes" on the Aastra DocFinder). If you have forgot- ten your PIN, your system administrator can reset it to the default setting. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 78: Personalizing Your Phone

    Formulating functions ..............96 Aastra 5360/Aastra 5360ip...

  • Page 79: Display

    Delete Delete "Wake-up call has expired" Press the Delete Foxkey. ➔ In case of daily wake-up call, the wake-up call status is reset. Otherwise, the wake-up call status is set to OFF. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 80: Setting The Ringing Properties (Audio)

    Louder: Press the + key during the call. Note: The volume cannot be modified if you are in a call in edit mode and if the DTMF mode is activated (see Chapter "Configuring the DTMF mode", page 82). Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 81 If you do not want to be disturbed during a certain time, you can set your phone not to ring with Suppress ring tone. Deactivated ringing is displayed with Note: Please note that the ringing volume may be reduced if Aastra 5360 is not connected to the power supply. Menu Press Foxmenu, then Foxkey Menu.

  • Page 82: General Settings

    Scroll to General and press the Select Foxkey. DTMF Scroll to DTMF and press the Modify Foxkey. <DTMF setting> Activate or deactivate DTMF and confirm with the Foxkey. ➔ The setting is stored. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 83 Notes: • For each digit entered, the display shows an "*". • You can also change the PIN with function code *47 (see "User’s Guide Func- tion Codes" on the Aastra DocFinder). Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 84 Personalizing your phone Identifying the communication system This phone can be connected to different Aastra communications systems. You can verify to which system your phone is connected to. Menu Press Foxmenu, then Foxkey Menu. Settings Scroll to Settings and press the Select Foxkey.

  • Page 85: Protect Yourself Against Calls

    <Protection setting> Select the required setting and confirm with the Foxkey. ➔ The setting is stored. Note: You can deactivate an activated protection using Foxmenu > Menu > Activated features > FoxkeyReset. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 86: Phone Book Management

    Scroll to Private contacts and press the Select Foxkey. Press Foxmenu > Foxkey New. <Name, phone no.> Enter the user’s name and confirm with the Foxkey. ➔ The contact is now stored. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 87 <Name, phone no.> Modify the contact data and confirm with the Foxkey. <Entry> Deleting an entry: Select the entry you want and press Foxmenu > Foxkey Delete. ➔ The entry is now deleted. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 88: Configuring Voice Mail

    • To find out how to configure call forwarding to your voice mail, refer to the chapter "Forwarding to voice mail", page 55. • For further information on voice mail refer to the "User’s Guide Voice Mail Systems" on the Aastra DocFinder. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 89: Configuring Presence/Presence Profile

    If you renamed your personal greeting, your greeting name is displayed here. Your caller obtains one of the personal greetings. The time and date are never given in the global greeting and personal greetings. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 90 After you have changed and saved the active presence profile you have to tem- porarily select another presence profile and then reactivate the presence pro- file you want in order to have the settings applied. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 91: Configuring Keys

    Enter phone numbers and names and confirm with the Foxkey. Notes: • The text mode for letter input is automatically activated. • You can use the Correction key to delete any incorrect character. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 92 Press the configurable key and hold it down for a moment. ➔ The display shows the key type. No function Scroll to No function and confirm with the Foxkey. ➔ The key configuration is cleared. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 93 The call routing of calls in the queue can be controlled using an agent. In the user group incoming and internal calls are routed to a group of inter- User group nal destinations according to a preconfigured call distribution. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 94 Contact your system administrator for more information. Menu for selecting a presence profile. For further information refer to chap- Presence menu "Organizing absences using the presence key", page 49. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 95 73. You can charge the charges and call information of your outgoing and PIN call rebook incoming calls to certain projects. For further information refer to chapter "PIN telephony", page 73. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 96: Formulating Functions

    Seize line ("I"), "IR" Dial phone number last dialled ("R") "I201" Seize line ("I") and dial phone number 201 Seize line ("I"), "I*21201X" activate call forwarding unconditional ("*21") to phone number 201, disconnect ("X") Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 97 • You can only activate certain function codes if the same function cannot be obtained via the menu. • The availability of certain function code may be restricted depending on the sys- tem and software version. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 98: Installation And First-Time Operation

    Connect Aastra 5360ip ........

  • Page 99: Equipment Provided

    Telephone connection cable Telephone and handset Handset connection cable Aastra 5360 Stand rest; can also be used as a Quick User's Guide and mounting frame for wall mounting safety information Options Plug-in power adapter Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 100: Setting Up And Mounting The Phone

    To relieve the strain on the cable feed the cable through one of the cable guides on the stand rest. 25° 40° Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 101 Ask your dealer for a list of suppliers for a suitable rib- bon cable (only Aastra 5360ip). • Fit the screws for securing the stand rest and mount the stand rest (Figure A).
  • Page 102 • Disconnect the phone cord and remove. • Carefully pull the stand rest away in the opposite direction. Wall set: • Carefully slide the phone upwards out of the stand rest. • Disconnect the phone cord and remove. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 103: Connect Aastra 5360

    • Set channel selector switch on the underside of the phone. Contact your system administrator for more information. Logging your phone on Your system administrator has to prepare the system before you can log on your phone. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 104: Connect Aastra 5360Ip

    Installation and first-time operation Connect Aastra 5360ip IP connections Connecting to the IP network Connecting the handset Connecting the power supply Note: Your system administration will take care of the IP addressing and the commis- sioning of the phone. The IP addresses and other information about your phone is available in the setting mode.
  • Page 105 • Connect the power supply to the mains power. Logging the IP phone Your system administrator has to prepare the system before you can log on your phone. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 106: Further Information

    Declaration Open Source Software (Aastra 5360ip)........

  • Page 107: Troubleshooting

    Phone calls can be made, but no names are displayed; the key configuration is missing, and the phone does not respond to function commands Restricted mode following a software update without update licence. Note: For all other messages, faults and questions you may have, contact your system administrator. Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 108: Declaration Open Source Software (Aastra 5360Ip)

    Further information Declaration Open Source Software (Aastra 5360ip) About Open Source Software This product contains Open Source Software from third-party suppliers subject to the GNU licence provisions GPL (GNU General Public License) and LGPL (GNU Library/Lesser General Public License). The licence texts for the GPL and LGPL and for the source code of the software sec- tions listed below are available at www.aastra.com/docfinder...

  • Page 109: Communication System And Software Versions

    The corresponding text sections are identified by a letter inside square brackets [a]. The list below indicates which system versions support the relevant features. Contact your system administrator for more information. R2.0 R3.0 Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...

  • Page 110: Index

    Index Communication system ........84 Conference call ...............45 Aastra Alarm Server ............74 Configurable key ............16 Absence information ............52 Configuring: Accessories (Safety information) ........ 6 key ................91 Acknowledging an appointment call .....63 presence ..............89 Actions following an alarm ........63 presence profile ............89 Alarm melodies ...............81...
  • Page 111 Moving the Cursor ............27 Function key ..............92 Muting the microphone ..........22 Function selection for configurable key ....93 Navigation key ..............15 General bell: Number key ..............91 Answering a general bell ........67 Searching for a user ..........66 Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 112 Voice message: Ring alone .................70 playing ................59 Ring melody ..............81 Volume ................80 Ring off ................81 Volume/cursor keys ............16 Ringing speed ..............81 Wall mounting ............. 101 Safety information ............6 Selecting the language ..........82 Aastra 5360/Aastra 5360ip eud-1279/1.2 – R3.0 – 04.2013...
  • Page 113 Conformity Aastra Telecom Schweiz AG hereby declares that • the Aastra 400 products conform to the basic requirements and other relevant stipulations of Directive1999/5/EC. • all our products are manufactured in conformity with RoHS (2011/65/EU). The product-specific declarations of conformity can be found on the Aastra 400 DocFinder: www.aastra.com/docfinder.

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