Requesting A Callback - Aastra 610d User Manual

Ascotel intelligate communications systems
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■ Dialling with a configured softkey
You want to call a user whose phone number is stored under a softkey.
You can call the user by pressing the corresponding softkey. To find out how to configure a
softkey, refer to Chapter
<Setting value>

■ Requesting a Callback

You want to talk to a certain person. The person is busy or does not answer. You can make call-
back requests to both internal and external users. Not all providers support this function.
If the called party is busy, you can activate an automatic callback. In this case, your phone will
start ringing as soon as the party you are trying to reach goes on-hook. Then when you press
the Call key, the user is called directly.
If the called party does not answer, you can also request a callback. The user then obtains a
message indicating your callback request on his display.
Callback
Close
Reset
Aastra 610d
"Configuring
keys", page 66.
Press the configured softkey.
The key's allocated function is shown on the display.
Press the Call key.
The phone number displayed is dialled.
You called someone and hear the busy tone or the ring-back tone.
To activate a callback request:
Press the
Callback
softkey.
The display shows
Call
Back to the idle state:
Press the
Close
softkey.
Callback remains activated.
Note:
The callback is stored in
answered or cancelled by the system.
Reset callback:
Press the
Reset
softkey.
Callback is deactivated.
Note:
You can only have 1 callback activated at a time and only 1 callback can be
expected from you. Your callback request will automatically be cancelled by
the system after about half an hour.
Supplementary features
expected.
Menu
>
Activated features
as long as it was not
27

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