Troubleshooting; Service And Support - Eaton Powerware 5110 User Manual

Troubleshooting

Symptom
Powerware 5110 UPS will
not turn on
Powerware 5110 UPS
is making a continuous
sound and the „Overload‰
indicator is lighted.
Powerware 5110 UPS
does not provide
expected runtime.
Connected equipment lose
power while connected to
the Powerware 5110 UPS

Service and Support

For questions and/or problems, please call your local distributor or the help desk and ask
for a UPS technical representative.
Powerware National Service Centre
Please have the following information ready
Model number and Serial number
Symptoms of failure or problem
Customer contact information
For additional information please visit us online: www.powerware.com.au
12
Possible Cause
UPS is not turned on or battery
is not connected
Circuit Breaker has
tripped.
The „Battery Backup &
Surge Protection‰ outlets are
overloaded.
Due to age the battery does not
hold a full charge.
The „Battery Backup &
Surge Protection‰ outlets are
overloaded.
The Powerware 5110 UPS has
depleted the battery.
Connected equipment is
connected to the wrong outlet.
The Powerware 5110 UPS may
be faulty.
Action to Take
Switch on the ON/OFF switch. If the
power is not present, please make
sure your circuit breaker on the
building is not accidentally turned
off.
Reduce the amount of equipment
plugged into the „Battery Backup
& Surge Protection‰ outlets of the
UPS. Next, reset the circuit breaker
by pushing it back in.
Reduce the amount of equipment
connected to these outlets
Charge the battery for at least
8 hours and recheck the battery
runtime.
Battery might need to be changed,
look at battery replacement
Refer to the Indicator Table
„Powerware 5110 UPS is making a
continuous sound and the Overload
indictor is lit‰
The Powerware 5110 UPS will
turn off when the battery has been
depleted during the failure of utility
power. Allow UPS to re-charge
before continuing use of the UPS.
Ensure that the equipment you
want to stay powered during a
failure of utility power is plugged
into the „Battery Backup & Surge
Protection‰ outlets.
Please call your local Powerware
representative for further
troubleshooting.
1300 303 059
UserÊs Manual 350-1500VA