Troubleshooting - Eaton 550VA 3S Installation And User Manual

Troubleshooting

(For further information, visit the powerquality.eaton.com site or contact after-sales support)
Problem
1
The battery backup outlets 6
l
are not supplied with power.
2 The connected devices are not
l
supplied when AC power fails.
3 AC power is available, but the
l
UPS operates on battery power.
4
The filtered outlets 5 are not
l
supplied.
5
Green button 8 flashes
l
frequently and audio alarm beeps.
6
Green button 8 flashes
l
frequently and audio alarm
continuous.
7
Red LED 7 is on and the audio
l
alarm beeps every 30 seconds.
8 The telephone line is disturbed or
l
modem access is not possible.
9
Red LED 7 flashes.
l
614-09954-00
Diagnostic
Button 8 is not lighted on.
l
The devices are not connected to
l
the battery backup outlets 6 .
Circuit breaker 9 , located under
l
the UPS, has been tripped by an
overload on the UPS output.
The wall outlet is not supplied.
l
Circuit breaker 9 , located under
l
the UPS, has been tripped by an
overload on the UPS output.
The UPS frequently operates
l
on battery power because the AC
power source is of poor quality.
The UPS battery backup outlets
l
6 are overloaded.
A fault has occurred on the UPS.
l
The battery backup outlets 6 are
no longer supplied.
Surge protection on the
l
telephone line is no longer
provided.
The battery has reached the end
l
of its service life.
Solution
Press button 8 and check that it
l
turns green.
Connect the devices to the battery
l
backup outlets 6 .
Disconnect excess equipment
l
and reset the circuit breaker 9 by
pressing the corresponding button.
Supply power to the wall outlet.
l
Disconnect excess equipment
l
and reset the circuit breaker 9 by
pressing the corresponding button.
Have the electrical installation
l
checked by a professional or use
another wall outlet.
Disconnect excess equipment
l
connected to the battery backup
outlets 6 .
Call after-sales support.
l
Disconnect the telephone line
l
from the wall outlet.
Call after-sales support.
l
Have the battery replaced.
l
7