NEC Express5800/B120a User Manual page 12

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NEC Product Info Collection Utility.......................................................................................... 6-23
Installation ............................................................................................................................. 6-23
Using Utility .......................................................................................................................... 6-23
Uninstallation ........................................................................................................................ 6-23
Chapter 7 Maintenance.................................................................................................. 7-1
Making Backup Copies................................................................................................................ 7-1
System Diagnostics...................................................................................................................... 7-2
Test Items ................................................................................................................................ 7-2
Startup and Exit of System Diagnostics .................................................................................. 7-3
Chapter 8 Troubleshooting ........................................................................................... 8-1
System Viewers............................................................................................................................ 8-2
Error Messages ............................................................................................................................ 8-3
POST Error Messages ............................................................................................................. 8-3
Lamps .......................................................................................................................................... 8-7
Solving Problems ......................................................................................................................... 8-8
CPU Blade............................................................................................................................... 8-8
Problems with Windows........................................................................................................ 8-14
Problems with NEC EXPRESSBUILDER............................................................................ 8-19
Problems with Express Setup ................................................................................................ 8-20
Problems with Parameter File Creator................................................................................... 8-22
Problem with Disk Array Configuration................................................................................ 8-22
Problems with RAID System and RAID Controller.............................................................. 8-22
Problems with N8403-018 FibreChannel Controller............................................................. 8-23
Collecting Event Log ................................................................................................................. 8-24
Collecting Configuration Information........................................................................................ 8-25
Collecting Dr. Watson Diagnostic Information.......................................................................... 8-25
Memory Dump........................................................................................................................... 8-26
Recovery for Windows System.................................................................................................. 8-27
Maintenance Tools ..................................................................................................................... 8-28
Starting Maintenance Tools ................................................................................................... 8-28
Function of Maintenance Tools ............................................................................................. 8-30
Maintenance Tools with Remote Console ............................................................................. 8-32
Resetting the CPU blade ............................................................................................................ 8-34
Forced Shutdown ....................................................................................................................... 8-35
Chapter 9 Upgrading Your Server ................................................................................ 9-1
Safety Notes................................................................................................................................. 9-2
Anti-static Measures .................................................................................................................... 9-3
Preparation for Installation .......................................................................................................... 9-4
Installation/Removal Procedure................................................................................................... 9-5
Processor (CPU) ...................................................................................................................... 9-5
DIMM.................................................................................................................................... 9-14
Mezzanine Card..................................................................................................................... 9-20
Interface Card for Connecting Hard Disk Drive.................................................................... 9-26
Hard Disk Drive .................................................................................................................... 9-30