NO
YES
Step 7
Starting at the top of the following table, find your symptom and follow the instructions
given in the Action column.
Symptom
Display problem
All other symptoms
Step 8
Find your type of console display in the following table. Then follow the instructions
given in the Action column.
Console Display
Display Device
ASCII terminal
Step 9
The diagnostics loaded correctly.
Press the Enter key.
Is the Function Selection menu displayed?
NO
YES
Step 10
There is a problem with the keyboard.
Find the type of keyboard you are using in the following table. Then follow the
instructions given in the Action column.
Keyboard Type
101–key keyboard. Identify by the type of Enter
key used. The Enter key is within one
horizontal row of keys.
102–key keyboard. Identify by the type of Enter
key used. The Enter key extends into two
horizontal rows of keys.
Go to "Step 7".
Go to "Step 9".
Go to "Step 10".
Go to "Step 11" on page 152.
Chapter 8. Hardware Problem Determination
Action
Go to "Step 8".
Go to "Problem Determination When Unable to
Load Diagnostics" on page 154
Action
Go to the display documentation for problem
determination.
Go to the problem-determination documentation
for this type of terminal.
Action
Record error code M0KBD001 and report the
problem to the service organization.
Record error code M0KBD002 and report the
problem to the service organization.
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