Voicemail; Receiving A Message; Listen To A Message - Splicecom PCS 560 User Manual

Voicemail

The voicemail facility allows your callers to leave you a message if you are on the phone or do
not answer a call. Your System Administrator can enable this facility for you, if not already
available.

Receiving a message

If you are busy on a call or do not answer your phone the caller will be automatically passed
to your voicemail and will be able to leave a message. By default, your extension will ring for
20 seconds before your extension is considered not answered. Your System Administrator
will be able to tell you if this default setting has been changed.
Divert an incoming call to voicemail
If you do not wish to answer the call press the context sensitive key beside the Reject
icon
The call will be passed to voicemail, unless you have Forward on Busy set. (Please refer to
your System Administrator for information on the Forward on Busy feature.)

Listen to a message

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5 Series/V3.2/0708/1
If a caller has left a message "New Message" will appear
within the default idle page and the SpliceCom LED on
your handset will flash until you have listened to the
message.
Press the Messages button.
A list of historical calls and voicemail will be displayed. Entries are listed
in date and time order with the newest at the top. There is no limit to
the number of voicemails that can be listed
Use the Page Down and Page Up buttons to display the entry required.
A new message will be indicated by a blue envelope
The details of the message will be displayed giving,
The caller's name, if recognised by the system
•
The recipient of the call in brackets, which will either be your
•
name or the relevant Department name.
Time and date of the call
•
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PCS 560 User Manual
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Voicemail
PCS 560 User Manual