Table Of Contents - Splicecom PCS 560 User Manual

PCS 560 User Manual
Contents
Introduction ...................................................................................................................................... 1
About this manual ............................................................................................................................................................... 1
How your PCS 560 will operate........................................................................................................................................... 1
Feature Highlights................................................................................................................................................................ 2
The PCS range ...................................................................................................................................................................... 3
Basic Call Handling........................................................................................................................... 4
Make a call............................................................................................................................................................................ 4
Answer a call ........................................................................................................................................................................ 4
View a note........................................................................................................................................................................... 5
End a call............................................................................................................................................................................... 6
Dial Ahead ............................................................................................................................................................................ 6
Pause a call........................................................................................................................................................................... 7
Place a call on hold.............................................................................................................................................................. 7
Transfer a call ....................................................................................................................................................................... 7
Parking a call ........................................................................................................................................................................ 8
Conference Call ................................................................................................................................................................. 10
Call Waiting......................................................................................................................................................................... 11
Switch to Hands Free......................................................................................................................................................... 12
Mute a call .......................................................................................................................................................................... 12
Changing the volume........................................................................................................................................................ 13
Calls History .................................................................................................................................... 14
View the contents of your Calls History ........................................................................................................................... 14
Identifying the type of call ................................................................................................................................................ 14
Missed Calls........................................................................................................................................................................ 15
Details of a call ................................................................................................................................................................... 15
Redial a number................................................................................................................................................................. 16
Ring back a caller ............................................................................................................................................................... 16
Select an alternative number to dial ................................................................................................................................ 16
Delete a call........................................................................................................................................................................ 17
Configuring Calls History................................................................................................................................................... 17
Contacts Directory .......................................................................................................................... 19
View the Directory ............................................................................................................................................................. 19
Make a call via the Directory............................................................................................................................................. 21
Transfer a call via the Directory......................................................................................................................................... 21
Departments................................................................................................................................... 23
Working as a member of a Department.......................................................................................................................... 23
Receiving a Department call............................................................................................................................................. 23
Make a call to a Department ............................................................................................................................................ 23
Transfer a call to a Department ........................................................................................................................................ 24
Calls History ........................................................................................................................................................................ 25
User Settings................................................................................................................................... 26
Favourites (Speed Dials).................................................................................................................................................... 26
Telephone Numbers ......................................................................................................................................................... 31
Defaults............................................................................................................................................................................... 32
Call Divert/Follow Me ........................................................................................................................................................ 34
Out of Office Message...................................................................................................................................................... 36
5 Series/V3.2/0708/1 i Contents
PCS 560 User Manual