4-66 Windows Setup
Acquiring User Mode Process Dumper
"User-mode Process Dump" is the file that records information when any application error occurs.
When any application error occurs, do not close the pop-up window that notifies the error, and then
collect a dump using following process.
1. Right-click a blank part of the taskbar and click [Task Manager], or press Ctrl + Shift + Esc to
start [Task Manager].
2. Click [Processes] tab.
3. Right-click on process name that you want to collect dump, and then click [Create Dump File].
4. The dump file is stored in following directory.
C:\Users\<User Name>\AppData\Local\Temp
NOTE:
The folder may be treated as hidden folder. If the folder does not appear, run
Explorer and select [Organize] - [Folder and search options] - [View], and check to
[Show hidden files, folders, and drives].
When the User-mode Process Dump is created, pick up the file from the directory described in
Step 4. Refer to Knowledge Base of Microsoft web-site for more information about the
User-mode Process Dump file collection.
"How to create a user-mode process dump file in Windows Server 2008"
http://support.microsoft.com/kb/949180/en-us
NOTE:
For Windows Server 2008 R2, Dr. Watson is replaced by [Problem Reports and
Solutions], therefore, you can not collect the Crash Dump file by existing Dr. Watson.
The above process provides you the information same level as the Crash Dump file.