Acquiring User Mode Process Dumper - NEC Express5800/R320a-E4 User Manual

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Click [OK].
8.
A message is displayed asking you to restart the system depending on the changed settings.
Restart the system according to the messages.

Acquiring User Mode Process Dumper

Windows Server 2008
User mode process dumper is a file that records the information when application error occurred.
When you encountered an application error, do not close the pop-up screen that tell you of the error;
rather, acquire the user mode process dump with the following procedure.
1. Right-click on a vacant spot on the task bar and click [Windows Task Manager] or launch it
with pressing down [Ctrl] + [Shift] + [Esc] keys.
2. Click [Processes] tab.
3. Right-click on the process name to acquire dump file, and click [Create Dump File].
Dump file is created in the below folder.
C:\Users\(user name)\AppData\Local\Temp
TIPS:
The above folder is possibly set as hidden. If the folder does not appear, go to [Tool]
− [Folder Options] on the Explorer.
When the user mode process dump is created, acquire it from the file described on the above
procedure four.
For more details on how to acquire the user mode process dump, refer to the below Microsoft
technical support information:
"How to create a user-mode process dump file in Windows Server 2008"
http://support.microsoft.com/?scid=kb%3Ben-us%3B949180&x=15&y=17
TIPS:
In Windows 2008 [Dr. Watson] is changed to [Problem Reports and Solutions], and
crush dump file acquisition with [Dr. Watson] is unavailable. If you want to acquire
the equivalent information as the crush dump file, you can do so by the
abovementioned way.
Windows Setup 4-87

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