Telstra V580 User Manual page 38

Troubleshooting
• If your telephone is plugged in with a modem or a surge protector, plug the telephone (or modem/surge protector) into a different location. If this solves the problem, re-
locate your telephone or modem farther apart from each other, or use a different surge protector.
• The layout of your home or office might be limiting the operating range. Trying moving the telephone base to another location, preferably a higher location for better
reception.
• Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls are still not clear, the problem may be in the wiring or local service. Please
call Telstra on 13 22 03 for residential customers or 13 22 55 for business customers for assistance (or your fixed line service provider).
• If the other telephones in your home are having the same problem, the problem may be in the wiring or local service. Contact your service provider for assistance. Do you
have an ADSL service? If yes, you need to have an ADSL filter installed at every telephone jack that has a telephone connected to it. Contact your ADSL service provider for
filter information.
The handsfree button does not work.
• Charge the battery.
My Calling Number Display features are not working properly.
• Calling Number Display is a subscription service. You must subscribe to this service from Telstra for this feature to work on your telephone.
Please contact Telstra on 13 22 00 for more information on this feature
• The caller may not be calling from an area which supports Calling Number Display.
The system does not receive Calling Number Display or the system does not display Calling Number Display
during call waiting.
• Make sure you subscribe to Calling Number Display and enable Call Waiting features.
• The caller may not be calling from an area which supports Calling Number Display.
The messages on the system are very difficult to hear
• Press on the side of the handset to increase the speaker volume.
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