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Telstra V580 & V580a 5.8 GHz Digital Cordless Phone /Integrated Answering Machine User Guide If you have any problems with your phone, refer to the Help section of this User Guide or call TecHelp on 1300 369 193.
Channel hopping increases clarity by limiting the effects of other external sources of interference. Some Telstra services such as SMS, MessageBank® and Calling Number Display may attract feature and usage charges. Please visit Telstra.com for details.
Need help? handset: ● Telstra V580/V580a handset If you have any problems setting up or using your Telstra V580/ ● Telstra V580/V580a charger V580a please contact the TecHelp line on 1300 369 193. ● Battery pack Alternatively, you may find the answer in ‘Help’...
Fitting the bracket to wall mount the phone Ringer mute Fitting the bracket to use the phone on a table/desk Intercom Conference call Getting to know your Telstra V580/V580a Transfer an external call Handset layout Switch between external and internal calls Using the NavKey...
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Dial from redial How many phones can I have? Delete a redial entry Important safety instructions Maintenance Using your answering machine (Telstra V580a only) Technical specifications Message capacity Answering system setup Product warranty & Customer service Activate the answering system...
Getting started Telephone base installation It is recommended to install the telephone base away from any electronic equipment and appliances such as personal computers, computer routers, television sets, microwave ovens, and refrigerators. Avoid excessive heat, cold, dust or moisture. When a location is selected, install the telephone base and the charger as shown below. Plug the connector into the power jack at the bottom of the telephone base and chargers.
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Getting started Plug one end of the telephone line cord into the telephone line jack at the bottom of the telephone base. Route the telephone line cord through slot, then plug the other end of the cord into the modular wall telephone outlet 3.
Getting started Install handset battery 1. Align the two holes of the battery plug with the socket pins in the handset battery compartment, matching the red and black wires to the colour-coded label. 2. Place the battery in the compartment with the wires in the upper left corner. 3.
Getting started Battery Headset (Not supplied) After the battery is fully charged, you can expect the following performance: You can plug an ACMA approved 2.5 mm headset into the jack on the side of the handset (beneath the small rubber flap). Operation Operating time While in use (talking)
Wall mounting your Telstra V580/V580a Your telephone base comes with the bracket installed, ready for desktop use. If you prefer to mount your telephone on the wall, it is designed to mount on a standard Telstra wall mount plate. Fitting the bracket to wall mount the phone 1.
Wall mounting your V580/V580a Fitting the bracket to use the phone on a table/desk To place your telephone base on a desk or table, insert the wall mounting/desktop bracket. Insert the lower portion tabs of the bracket into the upper grooves of the telephone base.
Getting to know your Telstra V580/V580a Using the NavKey Handset screen icons Press the centre NavKey to display menus. • Show on screen when the handset speakerphone is in use. Press the up or down NavKey to navigate through menus.
Getting to know your Telstra V580/V580a Handset display screen messages UNABLE TO CALL TRY AGAIN Target handset is out of range, or on an ALREADY SAVED The telephone number you have entered external call during intercom call. is already stored in the directory.
- Flashes when there is an incoming call, or another handset is in use. - On when the handset is in use. - Flashes when there is a new message on your Telstra Home Messages 101® or MessageBank® service. - On when the handset is in the telephone base.
Telephone settings Ringer volume Your telephone has seven volume levels to choose from. You can adjust ringer volume either by the volume control on the right side of the handset, or in the handset menu. To change the ringer volume: 1.
Telephone settings Key tone If you set the key tone to off, you will not hear a beep tone when you press any of the handset keys. 1. Press the centre NavKey in idle mode to display menu. KEY TONE 2.
Using the Phone Make, answer and end calls with the handset To make a call press , then dial the number. -OR- 1. Dial the number then press 2. To answer a call, press or any of the dial pad keys (0-9, #, *). 3.
Using the phone Ringer mute This feature allows you to mute the ringer temporarily when the telephone is ringing. Press on the handset to temporarily silence the ringer. The next call will ring normally. Intercom The intercom feature allows conversation between one handset to another. 1.
Using the phone NOTE: If the destination handset does not pick up the intercom call, the originating handset can return to the external call by pressing , or UNABLE TO CALL TRY AGAIN If a call remains on hold for about 100 seconds, the screen of the originating handset shows and reconnects to the external call automatically.
Phonebook The Phonebook on the handset can store up to 50 entries, each entry consists up to 32 digits and 16 characters. 1. The Phonebook can be accessed while in idle mode by pressing or the centre NavKey twice. 2. Press to exit the menu without saving any changes.
PhoneBook Chart of characters Use the dial pad and the chart below to enter a name (up to 16 characters). Each press of a particular key causes characters to be displayed in the following order: 1. When entering characters, press to backspace.
PhoneBook Search the Phonebook Entries are sorted alphabetically, and names beginning with numbers are presented first. An alphabetical search can be done after entering the Phonebook. For example, press (JKL) once to find Jenny, twice to find Kristen, or three times to find Linda. REVIEW 1.
Telstra Network Services Calling Number Display If you have subscribed to Telstra’s Calling Number Display service, you will be able to see your caller’s details on your handset display (provided it is not withheld e.g. blocked calls) prior to answering the call.
MessageBank® and Flashing Message Indicator (FMI) The Telstra V580/V580a is designed to provide a visual indicator when a new message is left in your Telstra Home Messages 101® or MessageBank® service. NEW VOICE MAIL When a new message is left the text and the icon will appear on the handset display and the MessageBank light on the base will light up.
, or alternatively to hang up on one call and return to a single call press then If you subscribe to Telstra’s Calling Number Display, the second incoming caller’s number (and name if stored in the Phonebook) will appear on the handset display. Redial list The telephone stores the five most recently dialled numbers in the redial list.
Using your answering machine (Telstra V580a only) You can operate your Telstra V580a answering machine from: • the base • remotely from any external Touchtone™ telephone. The default setting for the answering machine is On. Until you change your outgoing message, your callers will be greeted with the pre-recorded message, “Hello, please leave a message after the tone”.
You’ll need to set the year so the day of the week can be determined from the Calling Number Display information. The time will be set automatically only if you subscribe to Telstra’s Calling Number Display. Setting this clock will not affect the handset clock, they are individual settings.
Using the answering machine (Telstra V580a only) Set message alert tone This feature programs the system to beep every 10 seconds to alert you of new messages. The beeping will stop when all new messages have been reviewed. To set the message alert tone: 1.
Using the answering machine (Telstra V580a only) Delete your announcement 1. While in idle mode, press and the system will announce “Announcement, press PLAY or press RECORD.” 2. Press to delete, and the system will announce “Announcement deleted.” NOTE: Your announcement can be up to 90 seconds in length. When your announcement is deleted, calls will be answered with the pre-programmed announcement.
Using the answering machine (Telstra V580a only) Record and play memos Memos are your own recorded messages used as a reminder for yourself or other household members who use the same answering system. They are saved, played back and deleted the same way as incoming messages.
Using the answering machine (Telstra V580a only) Remote access commands Hang up Saves all messages Plays all messages Plays new messages only Plays help menu To stop Records the outgoing announcement Hang up the call Turns answering system on or off Commands during playback mode Deletes the message currently playing and announces “Message deleted.”...
Using the answering machine (Telstra V580a only) Message window displays The message counter usually displays the total number of memos and incoming messages. See the list below for explanations of other displays in this counter. No messages. 1-98 Total number of old message(s) recorded.
• Disconnect the telephone base from the modular jack and plug in a working telephone. If this telephone does not work, the problem is probably in the wiring or the local service. For assistance with residential line faults contact Telstra on 13 22 03 or 13 22 55 for small business.
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• If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Please call Telstra on 13 22 03 for residential customers or 13 22 55 for business customers for assistance (or your fixed line service provider).
Wait an extra second before dialling. • If the other telephones in your home are having the same problem, the problem is in the wiring or local service. Please call Telstra on 13 22 03 for residential customers or 13 22 55 for business customers for assistance (or your fixed line service provider).
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• Disconnect the telephone base from the modular jack and plug in a corded telephone. If calls are still not clear, the problem may be in the wiring or local service. Please call Telstra on 13 22 03 for residential customers or 13 22 55 for business customers for assistance (or your fixed line service provider).
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Troubleshooting My cordless handset is not performing normally. • Make sure the power cord is securely plugged into the telephone base. Plug the unit into a different working electrical outlet. • Move the cordless handset closer to the telephone base. It may be out of range. •...
SHOCK HAZARD, DO NOT EXPOSE THIS For V580A: Model 5008CS0900060 line. The Telstra V580 has a total REN of 0.1, i.e. for a PRODUCT TO RAIN OR ANY TYPE OF For V580/V580a Extension Charger: base and up to 4 handsets.
General information A. When the power supply cord or plug is damaged or Maintenance Technical specifications frayed. Taking care of your telephone Frequency control: Crystal controlled B. If liquid has been spilled onto the product. Your cordless telephone contains sophisticated PLL synthesizer electronic parts, so it must be treated with care.
B. If the goods are found to be in sound working order by the authorised service centre, you may be charged a fee for service and for any other direct costs If you are trying to access a Telstra Network Service and require assistance associated with having the product delivered for service.
Wall mounting template Wall mounted spacing Ensure there is sufficient space allowed for mounting the phone before drilling holes. See page 10 and follow mounting instructions. Caution : Ensure there is no risk of damaging any pipes or wiring that may be behind the wall.
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