Network Disconnected; Restarting Your Phone - Aastra 480i User Manual

Network Disconnected

The "Network disconnected"
prompt appears on the display and
the telephone status light turns
on when the phone is not properly
connected to the network. The
phone also displays the default
time and date of 12:00am Jan 1st,
2000 or the equivalent. Check that
the cables are tightly connected to
the phone and to the wall jack. The
phone should automatically detect
when it is reconnected and will
display the "Network connected"
prompt for a few seconds.
However, if changes have been
made to your phone's network
settings, you may need to restart
your phone.
For more information about
connecting your phone, refer to the
Aastra 480i Installation Guide
under the "Connecting to the
Network and to Power" section.
Check with your system or
network administrator for
assistance.
Note: If the phone displays "No Ser-
vice" you can still use the phone
but it is not registered with the
Registrar. For more information
about registering your phone,
see your system administrator.
4 480i BroadSoft IP Phone User Guide

Restarting Your Phone

You may want to restart your
phone to check for updates for
your phone on the server. You may
also need to restart your phone
if you have been asked to do so
by your network or system
administrator, or if you are having
problems with your phone.
Note: Your phone will be temporarily
out of service during the restart
and downloading process.
Important! Do not unplug or
remove power to the phone while
it is checking or installing
firmware.
You can restart your phone using
the IP phone UI or the Aastra Web
UI.
From the IP Phone:
1 Press % on the phone to
enter the Options List.
2 Select Phone Status.
3 Select Restart Phone.
4 Press Restart to restart the
phone.
Note: To cancel without restarting the
phone, press
From the Aastra Web UI:
1 Click on Operation->Reset.
2 Click
.
3 Click OK at the confirmation
prompt.
Cancel.