Aastra 480i User Manual
Aastra 480i User Manual

Aastra 480i User Manual

Sip ip phone release 1.4
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480i SIP IP
PHONE
Release 1.4
41-000098-00-08
User Guide

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Summary of Contents for Aastra 480i

  • Page 1 480i SIP IP PHONE Release 1.4 41-000098-00-08 User Guide...
  • Page 2 Aastra Telecom will not accept liability for any damages and/or long distance charges, which result from unauthorized and/or unlawful use. While every effort has been made to ensure accuracy, Aastra Telecom will not be liable for technical or editorial errors or omissions contained within this documentation.
  • Page 3: Software License Agreement

    SOFTWARE LICENSE AGREEMENT Aastra Telecom Inc., hereinafter known as "Seller", grants to Customer a personal, worldwide, non-transferable, non-sublicenseable and non-exclu- sive, restricted use license to use Software in object form solely with the Equipment for which the Software was intended. This Product may inte- grate programs, licensed to Aastra by third party Suppliers, for distribution under the terms of this agreement.
  • Page 5: Table Of Contents

    Your Phone ...3 Updating Your Phone...3 Startup Screens ...3 Network Disconnected ...4 Restarting Your Phone...4 Customizing Your Phone ...5 Setting Your Options ...5 Using the 480i Phone...7 Hard keys...7 Multiple Line and Call Appearances ...7 Idle State...8 Softkeys ...9 Customized Softkeys ...9 Connected State ...14...
  • Page 7: About This Guide

    About this Guide This guide explains how to use the basic features of your new 480i phone. Not all features listed are available by default. Contact your system or network administrator to find out which features and services are available to you on your system.
  • Page 8: Installation And Setup

    480i IP Phone User Guide Installation and Setup If your system administrator has not already setup your 480i phone, please refer to the Aastra 480i Installation Guide for basic installation and physical setup of the 480i. For more advanced...
  • Page 9: Getting Started

    Aastra splash screen. Updating Your Phone After displaying the Aastra splash screen, the 480i checks settings and checks for new configuration and firmware updates on the configuration server. If a new update is found, the phone displays the update it is installing (either "Updating Config"...
  • Page 10: Network Disconnected

    For more information about connecting your phone, see the Aastra 480i Installation Guide, the section, "Connecting to the Network and to Power". Check with your system or network administrator for assistance.
  • Page 11: Customizing Your Phone

    For more information on these options, administrators should refer to the Aastra SIP 480i/480i CT/9112i/9133i IP Phone Administration Guide. Aastra Web UI You can access specific configuration options on the 480i phone using the Aastra Web UI.
  • Page 12 IP phone. It also displays hardware and firmware information about the IP phone. The information in the Network Status window is read-only. 480i IP Phone User Guide Operation The Operation section provides the following options: - User Password - Allows you to...
  • Page 13: Using The 480I Phone

    Xfer/Icom/Conf Key Location Xfer Conf Multiple Line and Call Appearances The 480i has 4 hard line/call appearance buttons each with a corresponding status light. Additional line/call appearances may also have been set up on your phone as softkeys. To learn more about this, please see "Softkeys as...
  • Page 14: Idle State

    480i IP Phone User Guide For more information on your system’s star codes, please refer to the documentation for the system you are using.
  • Page 15: Softkeys

    Softkeys Your 480i has 6 softkey access buttons, 3 on either side of the phone’s display. The softkey menus will change depending on the phone’s state, displaying relevant softkeys only. Customized Softkeys The 480i can have its softkeys configured for any of the following: •...
  • Page 16 Softkeys as Line/Call Appearances You can customize the softkeys on your 480i phone to function as line/ call appearance softkeys. These line/call appearance softkeys function in a similar manner to the 4 line/call appearance hard keys and lights on your phone. For...
  • Page 17 Softkeys as Customized Speeddials You can set custom softkeys as speeddials on the 480i phone. Speeddial softkeys can dial a star code for a feature on the system or a phone number or a set of digits. A customized label displays inside the phone’s display for each...
  • Page 18 IP phone. These services include things like weather and traffic reports, contact information, company info, stock quotes, or custom call scripts. Users can access XML applications via the "Services" menu on the 480i or via a softkey set to use XML...
  • Page 19 Softkeys as Customized Flash You can set a softkey to generate a flash event when it is pressed on the 480i. You do this by setting the softkey to "flash". The IP phone generates flash events only when a call is connected and there is an active RTP stream (for example, when the call is not on hold).
  • Page 20: Connected State

    Drop softkey. Pressing the Drop softkey will disconnect you from the call you are connected to. 14 480i IP Phone User Guide 10:15...
  • Page 21: Making Calls

    See the section “Customizing your phone” in the Aastra 480i Installation Guide for more information on how to configure the Live DialPad option.
  • Page 22: Using A Headset

    Advanced Volume Controls for the Headset Mic On the 480i, there are 3 options for the headset microphone volume. To change this volume: 1. Press to enter the Options List.
  • Page 23 3. To disable the "Auto-Answer" field (turn OFF), uncheck the check box. 4. Click to save your changes. 5. Click on Operation->Reset. 6. In the "Restart Phone" field click to restart the IP phone. 480i IP Phone User Guide...
  • Page 24: Redial

    Tue Jan 01 10:10am Ring 1202 Michelle LeBlanc Pickup 18 480i IP Phone User Guide Answering an Incoming Call To answer the call: • For handsfree operation, press the Pickup softkey or the line/ call appearance button for the incoming call.
  • Page 25: Handling Calls

    To do this, simply remain on the line until the receiving party answers the call. After consulting with the receiving 00:27 party, you can either complete the transfer or go back to the original call. 480i IP Phone User Guide navigation keys.
  • Page 26: Press The . Button

    5. To complete the transfer, you can press the .button again. 20 480i IP Phone User Guide Conferencing Calls The 480i phone supports up to three parties (including yourself) in a conference call. This is also known as a 3 Way call.
  • Page 27: Picking Up Calls

    01:52 connected, and press the N button or the Drop softkey. If connected through the handset, you can also place the handset back on hook to end the call. 480i IP Phone User Guide 00:54 Hold...
  • Page 28: Call Forwarding

    Phone uses the phone- wide call forward set- ting. This is only valid when setting the mode of individual lines. 22 480i IP Phone User Guide Setting Call Forwarding Use the following procedure to configure phone-wide call forwarding. IP Phone UI 1.
  • Page 29: Park Calls/Pick Up Parked Calls

    Park Calls/Pick Up Parked Calls The 480i phone has a park and pickup call feature that allows you to park a call and pickup a call when required. There are two ways you can configure this feature: •...
  • Page 30 1. Click on Basic Settings-> Preferences->General. 2. Enter a server value in the Park Call field to which incoming live calls will be parked. 24 480i IP Phone User Guide Park Values* Pickup Values* callpark Note: For values to enter in this field, see the table Server Configuration Values"...
  • Page 31: Park/Pickup Programmable Configuration

    IP phones. For the 480i, you can set a softkey as "Park" or "Pickup" and then: • specify a customized label to display on the Phone UI •...
  • Page 32 11.Click on Operation->Reset. 12.In the "Restart Phone" field click to restart the IP phone. 26 480i IP Phone User Guide Using the Park Call/Pickup Parked Call Feature Use the following procedure on the IP phones to park a call and pick up a parked call.
  • Page 33: Additional Features

    If these have not been set up, you can dial any star code commands on the 480i phone the same way you would on a regular telephone. Services The services key on the 480i accesses enhanced features and services provided by third parties.
  • Page 34: Callers List

    Callers List directly. (skip to step 3) 2. From the Services menu, select "Callers List". 28 480i IP Phone User Guide 3. Use the to scroll through the line items in the Callers List. Note: To the left of a line item, a b icon displays with the handset ON or OFF the receiver.
  • Page 35: Missed Calls Indicator

    4. To clear a line item from the Callers List, select the line item you want to delete and press the Clear softkey. The line item is deleted from the Callers List. 480i IP Phone User Guide...
  • Page 36: Directory List

    IP phone Directory List with server directory files. Contact your system administrator for more details. 30 480i IP Phone User Guide Directory List Limitations The following table indicates the maximum characters for each line and field in the Directory List.
  • Page 37: Voicemail

    7. Enter a phone number, name, and line number and press the 3 Save softkey after each field entry. Note: The 480i allows up to 200 directory entries. 8. To edit an entry, use the Change softkey. A screen displays...
  • Page 38 From a selected item in the Voicemail list, you can also lift the handset (go offhook) to make an outgoing call using the voicemail access phone number. 32 480i IP Phone User Guide...
  • Page 39: Suppressing Dtmf Playback

    You must restart your IP phone for the changes to take affect. 5. Click on Operation->Reset. 6. In the "Restart Phone" field click phone and apply the changes. 480i IP Phone User Guide to save your set- to restart the IP...
  • Page 40: Ring Tones And Tone Sets

    Tone 2 Tone 3 Tone 4 Tone 5 Silent 34 480i IP Phone User Guide Ring Tone Sets In addition to ring tones, you can configure ring tone sets on a global-basis on the IP phone. Ring tone sets consist of tones customized for a specific country.
  • Page 41 These changes are not dynamic. You must restart your IP phone for the changes to take affect. 7. Click on Operation->Reset. 8. In the "Restart Phone" field click to restart the IP phone and apply the ring tone. 480i IP Phone User Guide...
  • Page 42: Stuttered Dial Tone

    5. In the "Restart Phone" field click to restart the IP phone. 36 480i IP Phone User Guide Call Waiting Tone You can enable or disable the playing of a call waiting tone when a caller is on an active call and a new call comes into the phone.
  • Page 43: Language

    3 Select In English (English), En francais (French), En espanol (Spanish), In Deutsch (German), or In italiano (Italian). 4 On the 480, select Done. The language you select is immediately applied to the IP phone UI display. 480i IP Phone User Guide...
  • Page 44: Troubleshooting Solutions

    “Installation and Setup” section in the Aastra 480i Installation Guide provided with your phone. 38 480i IP Phone User Guide Why doesn’t my phone ring? Check the ring volume on your phone. It may be turned down or turned off.
  • Page 45 1. Press % on the phone to enter the Options List. 2. Select Phone Status. 3. Select Restart Phone. 4. Press Restart to restart the phone. Note: To cancel without restarting the Cancel. phone, press 480i IP Phone User Guide page...
  • Page 46 Aastra Web UI 1. Click on Operation->Reset. 2. Click 3. Click OK at the confirmation prompt. 40 480i IP Phone User Guide...
  • Page 47: Limited Warranty

    Aastra Telecom shall not be liable for any incidental or consequential damages, including, but not limited to, loss, damage or expense...
  • Page 48 Repairs to this product may be made only by the manufacturer and its authorized agents, or by others who are legally authorized. This restriction applies during and after the warranty period. Unauthorized repair will void the warranty. 42 480i IP Phone User Guide...
  • Page 49 IP address, finding language configuring overview making calls missed calls indicator accessing and clearing overview multiple line and call appearances mute network disconnected no service options, setting 480i IP Phone User Giude phone 5, 38 Index-1...
  • Page 50 I use them? Why can’t I get a dial tone? Why does my phone display "Bad Encrypted Config"? Index-2 480i IP Phone User Giude Index Why does my phone display Why doesn’t my phone ring? Why is my display blank?
  • Page 51 If you’ve read this owner’s manual and consulted the Troubleshooting section and still have problems, please visit our website at www.aastra.com or call 1-800-574-1611 for technical assistance. © Aastra Telecom Inc.2005 41-000098-00-08...

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