Overhead Paging; Using Group Paging; Parking And Unparking Calls - ShoreTel 265 User Manual

Overhead Paging

If you have permission (set by your system administrator) to access the
overhead paging system, dial the number given to you by your system
administrator and wait for the confirmation tone, and then begin speaking.
Hang up when you are finished.
If you hear an re-order tone or intercept tone when you try to page, paging
may not be configured at your site or you may not have the necessary
permissions. Contact your system administrator if this occurs.

Using Group Paging

Similar to the paging feature, you can also send an audible message to a select
group of users that have been configured for group paging. By dialing the
paging group extension associated with those users, you can record a message
that will be broadcast over the individual speakers of those users' ShoreTel IP
phones.
To use this feature, dial the Group Paging Extension given to you by your
system administrator and wait for the confirmation tone. After you hear the
tone, begin speaking. Note that you are creating a recording that will be
broadcast to the other members of the Paging Group. Hang up when you have
finished recording.

Parking and Unparking Calls

With the appropriate permissions (set by your system administrator), you can
park a connected call on another extension by doing the following:
Step 1
Step 2
Step 3
If you use the Park or Unpark feature often, you should have your
NOTE
system administrator configure a custom key to provide one-button
park operation. See "Programming Your Custom Buttons" on page 29
for more information.
Press the Park soft key.
Dial the extension, press its custom key, or use the Directory
to find the party.
Press the Park soft key again. To unpark the call, press
Unpark, repeat step 2, and press Unpark again.
41