Whisper Page; Picking Up The Night Bell; Toggling The Hunt Group Status - ShoreTel 265 User Manual

Whisper Page

With the appropriate permissions (set by your system administrator for both
your phone and the target phone), the Whisper Page feature lets you break
into an active call in order to speak with an internal user. This occurs without
the remote caller hearing the interruption and without you hearing the remote
caller.
To issue a Whisper Page to another user who is on a call, dial
the extension of that user. Note that the recipient must be on an IP210,
IP212k, IP230, IP265 or IP560/560g/565g handset. If a Whisper Page call is
sent to any other phone (e.g., IP100, SoftPhone, or analog phone) the call will
be treated as an intercom call.
NOTE If you use the Whisper Page feature often, you should have your
system administrator configure a custom key to provide one-button
Whisper Page operation. See "Programming Your Custom Buttons" on
page 29 for more information.

Picking Up the Night Bell

A night bell, when activated by your system administrator, allows calls to
route to an extension that will ring on an overhead speaker. This feature can
be convenient for off-hours when a caller needs to speak with anyone at a site.
If you have access to the night bell function (set by your system
administrator), dial
If you hear an error tone when you try to pick up the night bell, the night bell
may not be configured at your site or you may not have the necessary
permissions. Contact your system administrator if this occurs.
NOTE If you use the Night Bell feature often, you should have your system
administrator configure a custom key to provide one-button Night Bell
operation. See "Programming Your Custom Buttons" on page 29 for
more information.

Toggling the Hunt Group Status

With the appropriate permissions, you can toggle the hunt group status from
busy to not busy (or vice versa) by dialing
the hunt group. A system prompt announces the current status (Busy/Not
Busy) of the hunt group. This feature is especially useful when hunt group
members are in a meeting or leave work early. If you are a member of more
than one hunt group, you must enter the extension associated with the desired
hunt group after dialing the access code above.
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to answer the call at your site.
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