ShoreTel 212k Quick Reference

ShoreTel 212k IP Phone Quick Reference
PHONE OPERATION
Place Calls
Use the Speakerphone or a Headset
Use the Directory
Make a Conference Call
Use the Intercom
Redial and Check Missed Calls
Dial Paging Extension
Answer Calls
Divert a Call
Select a Ring Tone
Adjust Handset, Headset,
or Speakerphone Volume
Answer Call Waiting
Interact with Calls
Mute a Call
Place a Call On or Off Hold
Transfer a Call
Join Calls
Park Calls
Unpark Calls
Change Call Handling Mode
Log In and Out of Workgroups
Adjust the Display Contrast
VOICE MAIL
Log Into the Main Menu
Log In from Another Extension
Note: For more information about voice mail features, please consult the Voice Mail Quick Reference.
ShoreTel, Inc., 960 Stewart Drive Sunnyvale, California 94085 USA Phone: +1.408.331.3300 +1.800.425.9385 Fax: +1.408.331.3333
PN 800-1055-03
or + ext.
Directory
#
+ + +
Conference
+ ext.
Intercom
+ ext.
Redial
#
+ +
number provided by administrator
lift handset or or
Transfer
+ ext.
Options
+ password + # + (3) + #
to select
select appropriate call key
Hold
Transfer
+ ext.
+ (2) + #
#
lift handset + +
# #
+ (3) + + ext. +
Options
# # #
+ password + + + next +
Options
#
+ password + + to select
#
press and hold +I-N-F-O+ + Con-/+
Voice Mail
#
+ password +
# # #
+ ext. + password +
OFFICE ANYWHERE CODES
Transfer a call
Conference a call
Hold a call
Hang up
Access other star codes
QUICK REFERENCE OF COMMON STAR CODES
Park a call
UnPark a call
Pick Up a Remote Extension
Pick Up the Night Bell
Use the Intercom
Barge In
Silent Monitor
Toggle the Hunt Group Status
Whisper Page
Change CHM and Forwarding
Change Extension Assignment
Unassign Extension Assignment
Assign Extension to External Number
TROUBLESHOOTING
View Phone Information
Reboot Your Phone
Note: For additional details on the information contained in this Quick Reference card, please
consult the 212k User Guide.
www.shoretel.com
* *
+ destination + # #
* * + destination + * *
* *
# #
* * + (star code from below)
* 1 1
+ ext.
* 1 2
+ ext.
* 1
3 + ext.
* 1 4 + ext.
* 1 5 + ext.
* 1 6 + ext.
* 1 7 + ext.
* 1 8 + HG ext.
* 1
9 + ext.
Voice Mail
+ password + # + 2
7
Voice Mail
+ password + # + 3 1
7
Voice Mail
+ password + # + 3 2
7
Voice Mail
+ password + # + 3 3
7
#
+ I-N-F-O +
#
+ R-E-S-E-T +