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930D
ShoreTel 930D Manuals
Manuals and User Guides for ShoreTel 930D. We have
4
ShoreTel 930D manuals available for free PDF download: Planning And Installation Manual, User Manual, Quick Reference
ShoreTel 930D Planning And Installation Manual (100 pages)
Brand:
ShoreTel
| Category:
IP Phone
| Size: 3.14 MB
Table of Contents
Version Information
2
Table of Contents
3
Preface
7
Related Documentation
8
Chapter 1 Introduction
9
Understanding System Components
10
IP930D Handset
11
IP930D Base Station
12
Understanding System and Coverage Limits
13
Topology and Technical Specifications
14
Call Handoff Limitations and Synchronization
15
Chapter 2 Planning
17
Understanding Networking and Power Requirements
18
Understanding Environmental Requirements
19
Understanding Architectural Impacts to Coverage
20
Gathering Site Requirements and Information
21
Hallways
21
Conducting a Site Survey
22
Gather Equipment for the Site Survey
22
Identify Interference Sources
22
Configure the Base with a Static IP Address
23
Position and Power up the Base
23
Display Signal Strength on the Handset
24
Walk the Site to Measure RSSI Levels
25
Identify Repeater Locations (if Applicable)
25
Preparing a Draft Installation Layout
25
Draft Installation Layout-An Example
26
Ordering Equipment
26
Installation
27
Installation Overview
27
Chapter 3 Installation
27
Creating Configuration Files
28
Prepare to Use the Configuration Tool
28
Create and Install Configuration Files
28
Registering Handsets and Repeaters to Bases
29
Registration Checklist
29
Registering Handsets
30
Registering Repeaters
31
Performing a Site Survey to Confirm Coverage
32
Understanding Repeater RSSI Levels
33
Finalizing Installation
34
Installing Additional Bases
34
Assigning User Extensions
34
Chapter 4 Maintaining Your System
35
Replacing a Handset
35
Replacing a Repeater
38
Replacing a Base
38
Replacing the Base Designated RPN 0X00
38
Adding a New Base and Handsets
39
Updating IP930D Firmware
44
Reference Material
45
Theory of Operation
45
Chapter 5 Reference Material
45
Synchronization
46
Call Handoffs and Synchronization
46
Understanding DECT Synchronization Modes
46
Understanding the DECT Registration Process
47
Understanding System Software Upgrades
48
Understanding DECT Registration Security
49
Understanding System Management
49
Using Shoretel IP930D Manager
50
Using Shoretel Director to View and Reset Handsets
59
Understanding Configuration Parameters
59
Setting Audio and Backlight Parameters
68
Configuring Bases on a Network Secured with 802.1X
68
Diagnostics and Troubleshooting
71
Tool Overview
71
Shoretel IP930D Manager
72
Chapter 6 Diagnostics and Troubleshooting
72
Configuration Page
73
Phonectl/Telnet
75
Syslog
75
Handset Settings Menu
76
Handset Service Menu
77
Base LED Indicator
78
Mute-INFO
78
Common Problems
79
Handset Is Stuck on Searching Screen
79
Handset Is Deregistered
80
Cannot Register Handset
80
Handset Is Stuck "Requesting Service" or Displays "No Service
80
Bases will Not Synchronize with each Other
80
Repeater will Not Synchronize with Its Base
81
Intermittent or Unreliable Response by the Handset
81
Calls Are Dropped
82
Cannot Log into a Base with Shoretel IP930D Manager
82
A Beep Is Heard about Every 3 Seconds When on a Call
83
Repeater LED Indicator
79
Appendix A Installation Example
85
Example Installation Overview
85
Example Step 1: Plan to Assign Synchronization Sources
86
Example Step 2: Gathering Unique Identifiers
86
Example Step 3: Running the Configuration Tool
87
Mac Address
90
Example Step 4: Generating and Saving Configuration Files
95
Example Step 5: Print the Installation Summary
96
Appendix B Glossary
99
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ShoreTel 930D User Manual (59 pages)
IP Phone Handset
Brand:
ShoreTel
| Category:
Handsets
| Size: 1.16 MB
Table of Contents
Version Information
2
Table of Contents
3
About this Book
7
Organization
7
Conventions
8
Before You Start
7
Related Documents
8
Chapter 1 Getting Started
9
Getting Started with Your New Phone
9
Unpacking the Box
9
Installing and Charging the Battery
10
Attaching the Belt Clip (Optional)
12
Plugging in a Headset (Optional)
12
Logging in (if Needed)
13
Overview of the IP930D
14
Handset Side Views
15
Your Phone's Display
16
Powering on the Handset
16
Turning on the Backlight after Inactivity
17
Using Soft Keys
17
Using the 4-Way Controller
17
Example - Check the Call History
17
Example - Speed Dial a Call from a Button Appearance
18
Setting the Language Preference for the Handset
19
Setting the Keypad to Automatically Lock When Idle
19
Setting Keypad Sounds
20
Choosing a Vibration Setting
20
Setting up an Audible Alert for Low Signal Strength
20
Setting up a Charging Alert
21
Disabling Ringing While Charging
21
Checking the Battery Level
21
Guide to Call Status Icons
22
Additional Status Icons
24
LED Indicator States
25
Chapter 2 Managing Calls
27
Basic Call Management
27
Placing Calls
27
Using the Handset
27
Using the Speakerphone
28
Using a Headset
28
Display Overview with an Outbound Call
29
Answering Calls
29
Display Overview with an Incoming Call
30
Answer Using the Handset
30
Answer Using the Speakerphone
31
Answer Using the Headset
31
Sending a Call to Voicemail
31
Diverting a Call
32
Answering Additional Calls
32
Transferring a Call
32
Making a Conference Call
33
Display or Drop Conference Participants
33
Using the Intercom
33
Placing a Call on or off Hold
34
Redialing Calls
34
Using Audio Controls
35
Adjusting Ring Tone Volume
35
Adjusting Handset Volume
35
Adjusting Headset Volume
35
Adjusting Speakerphone Volume
35
Muting an Active Call
35
Options to Configure Your Handset
35
Changing Call-Handling Mode and Forwarding
35
Changing Automatic off Hook Preference
36
Changing Ring Tone
36
Programming Your Custom Buttons
36
Changing the Agent State
36
Using the Directory to Find Numbers and Place Calls
37
Managing Calls with Advanced or Optional Features
38
Programmable Custom Buttons
38
Bridged Call Appearances
38
Silent Monitor / Barge in
38
Extension Monitoring
39
Answering a Monitored Extension's Call
39
Whisper Page
40
Picking up the Night Bell
40
Toggling the Hunt Group Status
40
Overhead Paging
41
Using Group Paging
41
Parking and Unparking Calls
41
Shoretel Communicator Software
41
Web Access
42
Chapter 3 Using Voicemail
43
Understanding Voicemail Indicators
43
Logging in
44
Logging in from Your Shoretel Phone
44
Logging in from Another Extension
44
Logging in from an External Phone
44
Using Your Voicemail Menu
44
Listening to and Interacting with New Messages
44
Sending Messages from Voice Mail
45
Listening to Saved Messages
46
Accessing Mailbox Options
46
Logging off
48
Returning to the Auto-Attendant
48
Transferring to Assistant
48
Listening to Mailbox Status
48
Leaving a Message
49
Chapter 4 Troubleshooting
51
Problems and Solutions
51
Viewing Phone Information
52
Status Information
54
Quick Reference of IP930D Shortcuts
55
Chapter 5 Important Information
57
Battery and AC Adapter
57
Rechargeable Battery Information
58
Radio Frequency (RF) Exposure Information
58
ShoreTel 930D User Manual (24 pages)
Base Station and Repeater
Brand:
ShoreTel
| Category:
IP Phone
| Size: 0.45 MB
Table of Contents
User Guide
1
Version Information
2
Table of Contents
3
About this Book
5
Organization
5
Conventions
5
Before You Start
5
Related Documents
6
Chapter 1 Using the Base Unit
7
Unpacking the Box
7
Base Overview
8
Front View
8
Rear View
9
Understanding Base Basics
9
Readying the Base for Use
10
Installing the Base
11
Resetting the Base to Factory Defaults
12
Monitoring a Base with the LED Indicator
12
Chapter 2 Using the Repeater Unit
13
Unpacking the Box
14
Repeater Overview
14
Front View
14
Rear View
15
Repeater Basics
15
Powering the Repeater
16
Connecting the AC Adapter
16
Using a Poe Wire Adapter to Power the Repeater
17
Registering a Repeater to a Base
18
Installing the Repeater
18
Restoring a Repeater to Factory Defaults
19
Monitoring a Repeater with the LED Indicator
19
Chapter 3 Troubleshooting
21
Troubleshooting for the Base Station
21
Troubleshooting for the Repeater
22
Accessing Site Survey Mode
24
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ShoreTel 930D Quick Reference (2 pages)
ShoreTel IP Phone 930D Quick Reference
Brand:
ShoreTel
| Category:
IP Phone
| Size: 3.48 MB
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