Forwarding Calls When Your Phone Is Busy; Forwarding Calls (Delay) Without Answering The Phone - Cisco SPA501 User Manual

Using Basic Call Management Functions
Forwarding Calls
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STEP 1
STEP 2
Cisco Small Business SPA50X and SPA51X Series SIP IP Phone User Guide

Forwarding Calls When Your Phone is Busy

You can forward all incoming calls to another number when your phone is busy. For
example, forward calls to voice mail, another extension, or an outside line. If
forwarding calls to an outside line, be sure to use any access and area codes
required to complete the call.
Call Forward Busy Star Code
Press *90 and enter the number to where all calls should be forwarded. Enter *91
to deactivate call forward busy.
Call Forward Busy by using Setup
Press the Setup button and select Call Forward > CFWD Busy Number.
Press the edit softkey.
Enter a number to where all calls should be forwarded. To connect the call to voice
mail (if this feature has been set up by your phone administrator), press the Right
navigation button, press the alpha softkey, and enter vm by using the keypad.
Press the Left navigation button.
Press ok.
Press save.

Forwarding Calls (Delay) Without Answering the Phone

You can forward an incoming call to another number if you do not answer the
phone. For example, forward calls to your voice mailbox, another extension, or an
outside line. If forwarding calls to an outside line, be sure to use any access and
area codes required to complete the call
Call Forward Delay Star Code
Press *92 and enter the number to where the call should be forwarded after the
delay. Enter *93 to deactivate call forward delay.
Call Forward Delay by using Setup
Press the Setup button and select Call Forward > CFWD No Ans Number.
Press the edit softkey.
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