4
Adding trunks
This chapter tells you how to connect a trunk and assist the technician to configure the trunk. Adding a
trunk requires you to perform the following tasks:
•
Ordering the trunk
•
Connecting the trunk
•
Connecting a modem — see
•
Preparing for configuration
•
Testing
Ordering the trunk
When you order the trunk:
•
Make sure to install the trunk near the physical location of the Avaya G350 Media Gateway.
•
Make sure that the telephone service provider installs the trunk and verifies that the trunk is
working properly before you contact the technician that is performing or supervising the
configuration.
•
Note the telephone number of the trunk.
Special considerations when ordering an
analog trunk
When you order an analog trunk, there are several recommendations depending on your system's
particular needs:
•
For optimal functioning of the Emergency Transfer Relay feature, it is recommended to use a
loop-start trunk.
•
For voice mail systems in the United States, it is recommended to use a ground start trunk to
ensure that calls are properly disconnected when the outside caller disconnects.
•
When using a ground start trunk, you must make sure to install a ground start button in order to
produce a dial tone when the system is in power fail mode.
Upgrade and Service Guide for the Avaya G350 Media Gateway
June 2004
Connecting a modem
on page 17
Adding trunks
Ordering the trunk
41