2
Preparing for configuration
Most Avaya G350 Media Gateway upgrade and support tasks require both hardware and software
configuration. Software configuration is performed by specially trained technicians, and is beyond the
scope of this manual. However, there are certain tasks that you can or must perform to enable the
technician to perform software configuration.
This chapter includes the following sections:
•
Configuration overview
•
Connecting a modem
as to enable remote configuration and downloading of software and firmware upgrade files
•
Enabling the modem
modem use
Configuration overview
When software configuration is necessary, a specially trained technician performs the configuration in
one of the following ways:
•
Remote configuration — the technician performs the configuration via a modem connection from
a remote location
•
Local configuration — the technician performs the configuration at the local site, using a network
connection or laptop computer connected to the G350
•
Combined remote/local configuration — in some cases, a local technician performs some
configuration tasks at the local site using a laptop computer while a remote technician performs
other configuration tasks via a modem connection
Connecting a modem
Before a technician configures a new hardware device on the Avaya G350 Media Gateway, you must
connect a modem to the G350. You must also connect a modem to prepare for a software or firmware
upgrade. You must connect the modem whether the technician performs the configuration or upgrade via
local or remote configuration, or a combination of both.
Before connecting the modem, you may be required to enable the G350 or the S8300 Media Server for
modem use. To determine whether or not you need to enable modem use, check with the project manager.
See
Enabling the modem
Upgrade and Service Guide for the Avaya G350 Media Gateway
June 2004
— explains how software configuration is performed
— explains how to connect a modem to the Avaya G350 Media Gateway so
— explains how to enable the port to which the modem is connected for
on page 18.
Preparing for configuration
Configuration overview
17