Avaya G350 Installation Manual
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Avaya G350 Installation Manual

Avaya G350 Installation Manual

Media gateway
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Installation of the Avaya G350

Media Gateway

555-245-104
Issue 1.1
December 2003

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Summary of Contents for Avaya G350

  • Page 1: Media Gateway

    Installation of the Avaya G350 Media Gateway 555-245-104 Issue 1.1 December 2003...
  • Page 2 The final responsibility for securing both this system and its networked equipment rests with you - Avaya’s customer system Avaya Inc. provides a limited warranty on this product. Refer to your administrator, your telecommunications peers, and your managers. sales agreement to establish the terms of the limited warranty. In Base the fulfillment of your responsibility on acquired knowledge and addition, Avaya’s standard warranty language as well as information...
  • Page 3 • A busy tone is received. • A reorder tone is received. Avaya attests that this registered equipment is capable of providing users access to interstate providers of operator services through the use of access codes. Modification of this equipment by call aggregators to block access dialing codes is a violation of the Telephone Operator Consumers Act of 1990.
  • Page 4 FIC Code SOC/REN/ Network (SDoC) Identifier A.S. Code Jacks Avaya Inc. in the United States of America hereby certifies that the Ground Start CO trunk 02GS2 1.0A RJ11C equipment described in this document and bearing a TIA TSB-168 DID trunk 02RV2-T AS.0...

  • Page 5: Table Of Contents

    Power Verification Grounding Verification • Required equipment Installing the Avaya G350 Media Gateway • Step 1: Mount the G350 chassis Mounting the G350 in a rack Mounting the G350 on a wall Placing the G350 on a table Installation of the G350 Media Gateway...
  • Page 6 • Step 3: Attach ground conductors General grounding requirements Approved grounds Connect the safety ground • Step 4: Connect power to the G350 Preparing for configuration • Step 1: Prepare configuration equipment Preparing a G350 without an S8300 for configuration...
  • Page 7 Contents • Step 6: Install the Coupled Bonding Conductor • Step 7: Install the Avaya Partner Contact Closure Adjunct After installation • Step 1: Test the installation Testing telephones Testing trunks LSP failover testing • Step 2: Remove the installation equipment Technical specifications •...

  • Page 8: December

    Contents Installation of the G350 Media Gateway December 2003...

  • Page 9: About This Book

    Downloading this book and updates from the Web You can download the latest version of Avaya G350 Media Gateway Installation Guide from the Avaya Web site. You must have access to the Internet, and a copy of Acrobat Reader must be installed on your personal computer.

  • Page 10: Safety Labels And Security Alert Labels

    SECURITY ALERT: A security alert calls attention to a situation that can increase the potential for unauthorized use of a telecommunications system. Installation of the G350 Media Gateway December 2003...

  • Page 11: Related Resources

    About this book Related resources Related resources For more information on the Avaya G350 Media Gateway and related features, see the following books: Title Number Overview of the Avaya G350 Media Gateway 555-245-201 Upgrade and Service Guide for the Avaya G350 Media Gateway...

  • Page 12: Sending Us Comments

    Westminster, CO 80234 USA • E-mail, send your comments to: document@avaya.com • Fax, send your comments to: 1-303-538-1741 Ensure that you mention the name and number of this book, Avaya G350 Media Installation Guide, 555-245-104. Installation of the G350 Media Gateway December 2003...

  • Page 13: Before You Start

    — in which you install media modules and have a supporting technician configure the G350 before shipping it to the customer site. • an installation of a staged G350 — in which you receive the G350 after staging. The G350 has the media modules already installed and is already configured. Full installation If you are performing the entire installation at the customer site, work through the guide from beginning to end.

  • Page 14: Staging

    Before you start Gathering information Staging If you are using this guide to take you through staging the G350, work through the guide as follows: Read Step 2: Install the media modules on page 23, and install the media modules in the G350 chassis.

  • Page 15: Unpacking

    Before you start Unpacking Unpacking The G350 chassis and accessories are shipped in a box. The package should contain the following items: • One empty Avaya G350 Media Gateway chassis, with blanking plates over empty module slots. • One accessories box, containing: —...

  • Page 16: Site Requirements

    In these cases, access to the G350 Media Gateway is gained by the use of a tool (such as a lock and key) or other means of security.

  • Page 17: Required Equipment

    A Phillips screwdriver if rack mounting or wall mounting the G350. • If you will mount the G350 to a flat wall: screws to fasten the G350 to the wall. • If you will mount the G350 to a non-flat wall: •...
  • Page 18 Before you start Required equipment Installation of the G350 Media Gateway December 2003...

  • Page 19: Installing The Avaya G350 Media Gateway

    The G350 mounts in a standard 19-inch rack. If the G350 is to be mounted in a rack, you can fasten the G350 to the rack either at the front of the G350 or at the middle. In either case, mounting brackets must be attached to the G350.
  • Page 20 The mounting bracket with cable guides is useful for cable management. You can attach the mounting bracket with cable guides to the front of the G350 at one side, as shown in the following figure. If you are fastening the chassis to the rack at the front, use the mounting bracket with cable guides as one of the two front brackets.
  • Page 21 If the G350 is being mounted in a rack with other equipment already installed, the G350 must be positioned to avoid imbalance. • The G350 is shipped with 3 sets of four mounting screws. Choose the set of screws that match the screw holes in the rack being used. •...

  • Page 22: Mounting The G350 On A Wall

    To mount the G350 on a wall, use the two mounting brackets without cable guides. If the wall is flat, you can screw the G350 directly to the wall. If the wall is not flat, screw a plywood board (415 x 465 mm, 20 mm thick) to the wall with wood screws, and fasten the G350 to the board.

  • Page 23: Installation Of The G350 Media Gateway December 2003

    Allocating slots You insert media modules into the slots marked V1, V2, ..., V5, and V6 on the G350 front panel, shown in Figure 4 below. Installation of the G350 Media Gateway...
  • Page 24 Installing the Avaya G350 Media Gateway Step 2: Install the media modules Figure 4: The G350 front panel ports and slots Table 1, Permitted slots for media modules, on page 24 describes which media modules can be inserted into which slots:...

  • Page 25: Inserting The S8300 Media Server Module

    Use a screw driver to ensure the captive screws are securely tightened to prevent damage to the equipment. The S8300 can only be inserted in slot V1 on the left side of the G350 Media Gateway. To insert the S8300 Media Server module Remove the plate between slots V1 and V2, labelled “Remove before removing or inserting...

  • Page 26: Inserting Media Modules

    To insert a media module: Remove the blank plate from the empty bay. Position the media module squarely before the selected bay on the front of the G350 chassis and engage both sides of the module in the interior guides.

  • Page 27: Step 3: Attach Ground Conductors

    Installing the Avaya G350 Media Gateway Step 3: Attach ground conductors Figure 6: Inserting a media module Apply firm pressure to engage the connectors. The media module connector has different length pins. The long pins will engage first to provide grounding.

  • Page 28: General Grounding Requirements

    Service Personnel or Customers who have been instructed about the reasons for the restricted access and any safety precautions that must be taken. In these cases, access to the G350 is gained by the use of a tool (such as a lock and key) or other means of security.

  • Page 29: Approved Grounds

    Installing the Avaya G350 Media Gateway Step 3: Attach ground conductors Approved grounds An approved ground is the closest acceptable medium for grounding the building entrance protector, entrance cable shield, or a single-point ground of electronic telephony equipment. If more than one type...

  • Page 30: Connect The Safety Ground

    Attach the Supplementary Ground Conductor to an approved ground. Connect the AC power cable to the inlet receptacle on the rear of the chassis. You have now mounted the fully equipped G350 Media Gateway and connected to electrical ground conductors. You are now ready to connect power.

  • Page 31: Step 4: Connect Power To The G350

    Connect the power cable to the power connector on the G350 back panel. Plug the power cable into a mains socket. The G350 is now powered. The PWR LED on the front panel lights. The CPU LED lights up if the firmware is running. At least one LED on each media module lights up initially and then goes off after about 20 seconds.
  • Page 32 Installing the Avaya G350 Media Gateway Step 4: Connect power to the G350 Installation of the G350 Media Gateway December 2003...

  • Page 33: Preparing For Configuration

    If a supporting technician who will be performing part of the configuration is coming to do so on-site, that technician might do these preparations. The preparations are different depending on whether or not you installed an S8300 in the G350. See one of the following sections below: •...

  • Page 34: Preparing A G350 Without An S8300 For Configuration

    If some of the configuration will be done on-site and some remotely, the supporting technician will perform the local configuration and set up the G350 for the remote configuration. You will need to assist the technician (see Assisting a combined remote and on-site configuration on page 40).
  • Page 35 Step 1: Prepare configuration equipment Click Continue. The COM Port Selection screen appears: Select the COM port on the laptop that you are using to connect to the G350. Click Continue. The Configure the Modem screen appears: Installation of the G350 Media Gateway...

  • Page 36: Preparing A G350 With An S8300 For Configuration

    Preparing a G350 with an S8300 for configuration If you installed an S8300 in the G350 and all the configuration will be done on-site, the G350 is ready for the supporting technician to set up the G350 for configuration and perform the configuration. You will...

  • Page 37: Connecting The Usb Modem

    If your installation includes an S8300 Media Server module, you need to connect the USB modem to the S8300. After the G350 is configured, you can leave the modem permanently connected to enable the S8300 to report alarms to remote locations.
  • Page 38 Preparing for configuration Step 1: Prepare configuration equipment Press Logon. The following menu appears: Select Launch Maintenance Web Interface. The following screen appears, with the menu in the left panel: Installation of the G350 Media Gateway December 2003...
  • Page 39 Step 1: Prepare configuration equipment Under the Security heading in the left panel, select Enable/Disable Modem. The Enable/Disable Modem Select Enable modem for unlimited incoming calls. The modem is now connected and enabled. Installation of the G350 Media Gateway December 2003...

  • Page 40: Step 2: Assist The Configuration

    Connect the endpoint devices to the G350 while the supporting technicians perform the configurations. As you connect devices to the G350, tell the supporting technicians which devices are connected to which ports. The supporting technicians will need the devices connected in order to test all the endpoints.

  • Page 41: Assisting An Off-Site Configuration (Staging)

    Step 2: Assist the configuration Assisting an off-site configuration (staging) The supporting technician will need to connect some devices to test endpoints. Do not connect endpoint devices unless the supporting technician requests you to do so. Installation of the G350 Media Gateway December 2003...
  • Page 42 Preparing for configuration Step 2: Assist the configuration Installation of the G350 Media Gateway December 2003...

  • Page 43: Connecting Devices

    As you connect devices, keep a record of the slots and ports into which specific devices are connected. You will need to provide this information to the technician who configures the G350. If your planning documentation specifies which devices should be connected to which ports, follow those instructions.

  • Page 44: Step 2: Connect Ip Telephones

    To connect an IP telephone: Wire a telephone port to a LAN port on the G350. If the IP telephone will be powered through the G350, make sure you use a 10/100 Ethernet port on an MM314 Media Module installed in slot V6 of the G350.

  • Page 45: Step 3: Connect Non-Ip Telephones And Trunks

    Plug the analog telephone into the telephone port. NOTE: The leftmost LINE analog telephone port on the G350 front panel forms a mechanical analog relay with the TRUNK port next to it. This relay can be configured to provide emergency transferred telephone service in the case of a power outage or disconnection from an external media server.

  • Page 46: Connecting A Dcp Telephone

    Failure to comply with this could cause harm to personnel and equipment. To connect a DCP telephone: Wire a telephone port to a DCP port on the G350. The following media modules provide DCP telephone ports: — MM312 — 24 DCP ports.

  • Page 47: Connecting An Analog Trunk

    — The TRUNK port on the G350 front panel. NOTE: The TRUNK analog telephone port on the G350 front panel forms a mechanical analog relay with the LINE port next to it. This relay can be configured to provide emergency transferred telephone service in the case of a power outage or disconnection from an external media server.

  • Page 48: Connecting An Isdn Bri Trunk

    In the US, you need to connect a separately purchased NT1 device to each ISDN port you use to connect an ISDN BRI trunk. Figure 13: The MM720 media module Figure 14: The MM722 media module Installation of the G350 Media Gateway December 2003...

  • Page 49: Step 4: Install Circuit Protection

    Connecting devices Step 4: Install circuit protection Step 4: Install circuit protection Over-voltage and sneak fuse protection measures are necessary for the safe operation of the G350 Media Gateway system. Over-Voltage and Sneak-Current Protection Out-of-building installations of telephones or other standard (tip/ring) devices/terminals that connect to the Avaya G350 Media Gateway Media Modules require over-voltage and sneak current protection at both building entry points.

  • Page 50: Step 5: Connect To The Wide Area Network (Wan)

    Step 5: Connect to the Wide Area Network (WAN) Since the G350 contains an internal router, you can connect the G350 directly to a WAN endpoint device. You can also connect a WAN endpoint device to the G350 via an external router.

  • Page 51: Connecting An External Router To The G350

    Connecting devices Step 6: Install the Coupled Bonding Conductor Connecting an external router to the G350 You can connect a router to any of the following ports on the G350: • the ETH WAN port on the G350 front panel.

  • Page 52: Step 7: Install The Avaya Partner Contact Closure Adjunct

    Avaya Partner Contact Closure Adjunct box to the CC port on the G350 chassis. The adjunct box provides two contact closures that can be operated in either a “normally closed” or “normally open” state. The contact closures can control auxiliary devices such as devices that automatically lock or unlock doors or voice recording units.

  • Page 53: After Installation

    Make outgoing calls from the trunk. Ask the service center technician for instructions how to access the trunk. Make sure you can make both an internal (within the local network) and an external (outside of the local network) call. Make a call to the trunk. Installation of the G350 Media Gateway December 2003...

  • Page 54: Lsp Failover Testing

    LSP failover testing If you have an S8300 media server module installed in the G350 and configured as an LSP, you need to perform a test to make sure that the LSP takes over control of the G350 if the G350 becomes disconnected from the remote media server.

  • Page 55: Technical Specifications

    Technical specifications G350 Media Gateway specifications Technical specifications This appendix provides technical specifications for the G350 and for compatible power cords. G350 Media Gateway specifications The table of technical specifications provides detailed information on the physical dimensions and tolerances of the G350 Media Gateway.
  • Page 56 Technical specifications Power Cord Specifications Installation of the G350 Media Gateway December 2003...

  • Page 57: Index

    Connecting devices general requirements analog telephone, connecting ground wires, attaching analog trunk, connecting overview Avaya Partner Contact Closure Adjunct, installing safety ground, connecting circuit protection devices, installing connection order Coupled Bonding Conductor, installing Installation of the G350 Media Gateway December 2003...
  • Page 58 G350 chassis installing using in configuration preparation MM312 Safety labels MM314 Security alert labels MM340 Site requirements MM342 Sneak-current protection MM710 Specifications, technical MM711 Staging MM712 Switches, connecting MM714 MM720 MM722 Installation of the G350 Media Gateway December 2003...
  • Page 59 Index T1 trunk, connecting Tabletop installation of the G350 chassis Technical assistance Technical specifications chassis clearance Telephones IP telephones, connecting non-IP telephones, connecting testing Testing LSP failover Testing the installation overview telephones trunks Trunks connecting testing Unpacking Wall mounting the G350 chassis...
  • Page 60 Index Installation of the G350 Media Gateway December 2003...

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