Grandstream Networks GXW400x User Manual

Grandstream Networks GXW400x User Manual

Analog ip gateway gxw400 series 4 or 8 fxs ports
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Grandstream Networks, Inc.
Analog IP Gateway GXW400x
4 or 8 FXS Ports
GXW400x User Manual
www.grandstream.com
Firmware Version 1.0.0.67
support@grandstream.com

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Summary of Contents for Grandstream Networks GXW400x

  • Page 1 Grandstream Networks, Inc. Analog IP Gateway GXW400x 4 or 8 FXS Ports GXW400x User Manual www.grandstream.com Firmware Version 1.0.0.67 support@grandstream.com...
  • Page 2: Table Of Contents

    GXW400x User Manual WELCOME..............................4 GXW400 ......................4 ATEWAY VERVIEW ..........................4 AFETY OMPLIANCES ............................4 ARRANTY CONFIGURE YOUR GXW400X ........................5 ..........................5 QUIPMENT ACKAGING GXW400 ........................... 5 ONNECT THE APPLICATION DESCRIPTION ........................7 GXW400 ....................7 XAMPLES OF...
  • Page 3 ABLE OF IGURES GXW400x User Manual 1: D GXW400 ..................... 5 IGURE IAGRAM OF ANEL 2: D GXW400 ..................6 IGURE IAGRAM OF ISPLAY ANEL 3: S ..............21 IGURE CREENSHOT OF DVANCED ONFIGURATION 4: S ................31 IGURE CREEN...
  • Page 4: Gxw400X User Manual

    VoIP solution for the small – medium business or enterprise. Gateway GXW400x Overview The new GXW400x series has a compact and quiet design (no fans) and offers superb audio quality, rich feature functionality, strong security protection, and good manageability. It is auto-configurable, remotely manageable and scalable.
  • Page 5: Configure Your Gxw400X

    2. Insert the Ethernet cable into the WAN port of GXW400X and connect the other end of the Ethernet cable to an uplink port (a router or a modem, etc.) 3. Connect a PC to the LAN port of GXW400X for initial configuration or if it is being used as a router.
  • Page 6: Figure 2: Diagram Of Gxw400

    SIP Server. Slow blinking of READY LED indicates that device has not registered with any SIP Service provider. Grandstream Networks, Inc. GXW400x User Manual Page 6 of 35 Firmware 1.0.0.67...
  • Page 7: Application Description

    PPLICATION ESCRIPTION There are two scenarios where the GXW400x series can be effectively used to enable any business to leverage the benefits of VoIP and the Internet. GXW400 XAMPLES OF ONFIGURATIONS Application One: GXW-400x FXS Gateway Configuration Anywhere in the world...
  • Page 8: Gxw400X Features

    GXW400 EATURES The GXW400x is a next generation IP voice gateway that is interoperable and compatible with leading IP- PBXs, Softswitches and SIP platforms. The GXW400x FXS series is auto-configurable, remotely manageable and scalable. There are two FXS models, the GXW-4004 and GXW-4008, each offering superb voice quality, traditional telephony functionality, easy deployment, and 4 or 8 FXS ports respectively.
  • Page 9: Table 3: Gxw400 X Software

    3: GXW400 ABLE OFTWARE EATURES GXW400x FXS Analog Gateway Series GXW4004: 4 ports, 4 SIP accounts & choice of 2 profiles Telephone Interfaces GXW4008: 8 ports, 8 SIP accounts & choice of 2 profiles FXS, RJ-11 Network Interface Two (2) 10M/100 Mbps, RJ-45...
  • Page 10: Basic Operations

    GXW V NDERSTANDING OICE ROMPTS GXW400x has a stored voice prompt menu for quick browsing and simple configuration. To enter the voice prompt menu, press *** on the standard analog phone connected to any FXS port. 5: D GXW V...
  • Page 11: Placing A Phone Call

    1. Both GXW400x and other VoIP Device, have public IP addresses, or 2. Both GXW400x and other VoIP Device are on the same LAN using private IP addresses, or 3. Both GXW400x and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ).
  • Page 12: Call Hold

    3. If Caller C answers the call, Caller A and Caller C are in conversation. Then A can hang up to complete transfer. 4. If Caller C does not answer the call, Caller A can press “flash” to resume call with Caller B. Grandstream Networks, Inc. GXW400x User Manual Page 12 of 35 Firmware 1.0.0.67 Last Updated: 10/2007...
  • Page 13: 3-Way Conferencing

    Instructions for 3-way conference: Assuming that call party A and B are in conversation. A (GXW400x ) wants to bring C in a conference: 1. A presses FLASH (on the analog phone, or Hook Flash for old model phones) to get a dial tone.
  • Page 14: Pstn Pass Through /Life Line

    PSTN P HROUGH The RJ-11 line jack on the GXW400x side functions as a pass through jack when the GXW400x is out of power. The pass through/life line enables the user to use the analog phone for PSTN calls directly without using an access code.
  • Page 15: Call Features

    EATURES The GXW400x supports the traditional telephony features available in a PBX as well as additional advanced telephony features. 6: C ABLE EATURES ABLE Call Features Block CallerID (for all-config change) Send CallerID (for all-config change) Block CallerID (per call) Send CallerID (per call) Direct IP Calling.
  • Page 16: Configuration Guide

    Select voice menu option 01 to enable GXW400x to use DHCP. STATIC IP M Select voice menu option 01 to enable GXW400x to use STATIC IP mode, then use option 02, 03, 04, 05 to set up IP address, Subnet Mask, Gateway and DNS server respectively.
  • Page 17: Configuring Gxw400 X With Web Browser

    WEB BROWSER ONFIGURING GXW400x has an embedded Web server that will respond to HTTP GET/POST requests. It also has embedded HTML pages that allow users to configure the GXW400x through a Web browser such as Microsoft’s IE and AOL’s Netscape.
  • Page 18: Important Settings

    DTMF via SIP INFO Enable one or more DTMF methods based on your PBX system. Preferred VOCODER (Codec) The GXW400x supports a broad range of voice codecs. Under Profile web pages, choose your preferred order of different codecs: • PCMU/A (or G711µ/a) •...
  • Page 19: End User Configuration

    DHCP mode: all the field values for the Static IP mode are not used (even though they are still saved in the Flash memory.) The GXW400x acquires its IP address from the first DHCP server it discovers from the LAN it is connected.
  • Page 20 Downlink Bandwidth ISP specified WAN downlink bandwidth Enable UPnP support If set to “Yes”, the GXW400x would act as an UPnP gateway for your UPnP enable applications. UPnP - Universal Plug n Play Reply to ICMP on WAN If set to “Yes”, the GXW400x will respond to the PING command from other computers, port but it also is vulnerable to the DOS attack.
  • Page 21: Advanced User Settings

    Shows system up time since the last reboot. PPPoE Link Up Shows whether the PPPoE connection is running if connected to DSL modem. Shows type of NAT the GXW400x is connected to via its WAN port. It is based on STUN protocol. Port Status Displays relevant information regarding the individual FXS ports.
  • Page 22: Table 9: Advanced Configuration Page Definitions

    “:6688” is the specific TCP port where the HTTP server is listening; it can be omitted if using default port 80. Note: If Auto Upgrade is set to No, GXW400x will only do HTTP download once at boot up. Firmware Server IP address or domain name of firmware server.
  • Page 23 For firmware encryption. It should be 32 digit in Hexadecimal Representation. End user should keep it blank. SSL Certificate The GXW400x series supports SIP over TLS. It has built-in private key and SSL certificate. The user specified SSL certificate used for SIP over TLS is in X.509 format. SSL Private Key You may also customize the SSL Private Key.
  • Page 24 Syslog Level Select the GXW400x to report the log level. Default is NONE. The level is one of DEBUG, INFO, WARNING or ERROR. Syslog messages are sent based on the following events: product model/version on boot up (INFO level) NAT related info (INFO level)
  • Page 25: Table 10: Fxs Ports Configuration

    SIP service subscriber’s Authenticate ID used for authentication. Can be identical to or different from SIP User ID. Password SIP service subscriber’s account password for GXW400x to register to (SIP) servers of ITSP. Name Any Name to identify this specific user.
  • Page 26: Table 11: Profile

    ITSP) but is unable to receive incoming calls. Register Expiration Allows the user to specify the time frequency (in minutes) for the GXW400x to refresh its registration with the specified registrar. The default interval is 60 minutes (or 1 hour). The maximum interval is 65535 minutes (about 45 days).
  • Page 27 Disable Visual MWI Visual message indicator is a special on-hook caller ID type message that enables and disables the message waiting light on certain phones. GXW400x has this feature enabled by default. However, certain phones (rare) that do not support it may mistakenly treat this CID signal as an incoming call.
  • Page 28 Caller ID. Anonymous Call Default is No. If set to Yes, incoming calls with anonymous Caller ID will be rejected with 486 Rejection Busy message. Grandstream Networks, Inc. GXW400x User Manual Page 28 of 35 Firmware 1.0.0.67 Last Updated: 10/2007...
  • Page 29 INVITE method to refresh the session timer. Preferred Vocoder The GXW400x supports up to 5 different Vocoder types including G.711 A-/U-law, G.726 (Supports bit rates 16, 24, 32 and 40), G.723.1, G.729A/B/E and iLBC. The user can configure Vocoders in a preference list that will be included with the same preference order in SDP message.
  • Page 30 Default is No. If set to “Yes”, polarity will be reversed upon call establishment and termination. Loop Current Set to Yes if the traditional PBX you are using with GXW400x uses this method for signaling Disconnect call termination. Default is No.
  • Page 31: Saving The Configuration Changes

    HANGES Once a change is made, press the “Update” button in the Configuration Menu. The following screen will confirm that the changes have been saved. To activate changes, reboot or power cycle the GXW400x after changes are made. 4: S...
  • Page 32: Configuration Through A Central Server

    Grandstream GXW400x s can be automatically configured from a central provisioning system. When the GXW400x boots up, it will send TFTP or HTTP request to download configuration file, “cfg000b82xxxxxx”, where “000b82xxxxxx” is the LAN MAC address of the GXW400x .
  • Page 33: Software Upgrade

    1. Unzip the file and put all of them under the root directory of the TFTP server. 2. Put the PC running the TFTP server and the GXW400x device in the same LAN segment. 3. Please go to File -> Configure -> Security to change the TFTP server's default setting from "Receive Only"...
  • Page 34: Configuration File Download

    ONFIGURATION OWNLOAD Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP. “Config Server Path” is the TFTP or HTTP server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be same or different from the “Firmware Server Path”.
  • Page 35: Restore Factory Default Setting

    1. Factory Reset will be disabled if the “Lock keypad update” is set to “Yes”. 2. Please be aware by default the GXW400x WAN side HTTP access is disabled. After a factory reset, the device’s web configuration page can be accessed only from its LAN port.

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Gxw4004Gxw4008

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