Grandstream Networks GXW-4004 User Manual
Analog ip gateway gxw400 series 4 or 8 fxs ports
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Summary of Contents for Grandstream Networks GXW-4004
- Page 1 Grandstream Networks, Inc. Analog IP Gateway GXW400x 4 or 8 FXS Ports GXW400x User Manual www.grandstream.com Firmware Version 1.0.1.8 support@grandstream.com...
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Page 2: Table Of Contents
ONFIGURATION THROUGH A SOFTWARE UPGRADE... 34 IRMWARE PGRADE THROUGH ONFIGURATION OWNLOAD IRMWARE AND ONFIGURATION ANAGING IRMWARE AND ONFIGURATION RESTORE FACTORY DEFAULT SETTING... 36 Grandstream Networks, Inc. ABLE OF ONTENTS GXW400x User Manual ... 4 ...5 ANEL ...6 ISPLAY ANEL ...7 FXS G... - Page 3 CREENSHOT OF ORTS 4. S CREENSHOT OF ROFILE 5. S CREENSHOT OF ROFILE 6. S CREENSHOT OF TATUS Grandstream Networks, Inc. ABLE OF IGURES GXW400x User Manual ... 5 ANEL ... 6 ISPLAY ANEL ABLE OF ABLES GXW400x User Manual ...
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Page 4: Gxw400X User Manual
ELCOME Thank you for purchasing the Grandstream GXW400x Analog FXS IP Gateway. The GXW400x offers an easy to manage, easy to configure IP communications solution for any business with virtual and/or branch locations. The GXW400x supports popular voice codecs and is designed for full SIP compatibility and... -
Page 5: Connect Your Gxw400X
2. Insert the Ethernet cable into the WAN port of GXW400X and connect the other end of the Ethernet cable to an uplink port (a router or a modem, etc.) 3. Connect a PC to the LAN port of GXW400X for initial configuration or if it is being used as a router. -
Page 6: Panel
LEDs POWER, READY and WAN are ON when device is up and running and successfully registered to the SIP Server. Slow blinking of READY LED indicates that device has not registered with any SIP Service provider. Grandstream Networks, Inc. ISPLAY ANEL GXW400x... -
Page 7: Application Description
Application Two: GXW400x & GXW410x Scenario / Toll- Free Calling Between Locations GXW410x Branch B – Denver, CO 4 employees Grandstream Networks, Inc. ONFIGURATIONS 4 or 8 Ports GXW FXS Series GXW400x User Manual Firmware 1.0.1.8... -
Page 8: Gxw400X Features
IP-PBXs, Softswitches and SIP platforms. The GXW400x series FXS gateway is auto-configurable, remotely manageable and scalable. The GXW400x gateway comes in two models - the GXW-4004 and GXW-4008, each offering superb voice quality, traditional telephony functionality, easy deployment, and 4 or 8 FXS ports respectively. -
Page 9: Hardware
Universal Switching Power Adaptor Dimension Weight Temperature Humidity Compliance Grandstream Networks, Inc. GXW400 4 or 8 FXS Ports 2 x RJ45 10/100Mbps (switched or routed) PSTN fail-over port 4 or 8 LEDs (GREEN) Console port for Hyperterminal login Input: 100-240V AC, 50/60Hz, 0.5A Max Output: 12V DC, 1.25A... -
Page 10: Basic Operations
Phone calls between different ports of the same GW in case no SIP server is in use Voice Mail “RESET” “Invalid Entry” Grandstream Networks, Inc. ROMPTS OICE ROMPTS User’s Options Enter “*” for the next menu option Enter “#” to return to the main menu Enter 01 –... -
Page 11: Placing A Phone Call
2. Both GXW400x and other VoIP Device are on the same LAN using private IP addresses, or 3. Both GXW400x and other VoIP Device can be connected through a router using public or private IP addresses (with necessary port forwarding or DMZ). -
Page 12: Call Hold
NOTIFY – check firmware for most recent release. ATTENDED TRANSFER Assume that Caller A and B are in conversation. Caller A wants to Attend Transfer B to C: Grandstream Networks, Inc. GXW400x User Manual Firmware 1.0.1.8... -
Page 13: 3-Way Conferencing
This configuration will route all calls directed to FXS port 1 to ports 2, 3 and/or 4 in round robin fashion respectively if port 1 is busy or times out. You can configure the ring timeout on the Profile page. Grandstream Networks, Inc. GXW400x User Manual Firmware 1.0.1.8... -
Page 14: Inter - Port Calling
FXS port 1 will be directly connected to RJ-11 jack marked as LINE. The pass through/life line mode enables the user to use the analog phone for PSTN calls directly without using an access code. Grandstream Networks, Inc. GXW400x User Manual Page 14 of 36 Firmware 1.0.1.8... -
Page 15: Sending And Receiving Fax
RADIUS server has been received. CDR (Call Detail Record) is also sent to the RADIUS server for billing purposes. RAIDUS server can send requests to terminate calls when run out of pre-paid credit. Grandstream Networks, Inc. GXW400x User Manual Firmware 1.0.1.8... -
Page 16: Call Features
If user hears call waiting beep, flash/hook will switch to the new incoming call. Also used to switch to a new channel for a new call. Pressing pound sign will serve as Re-Dial key. Grandstream Networks, Inc. GXW400x User Manual Firmware 1.0.1.8... -
Page 17: Configuration Guide
1) always check, 2) check when pre/suffix changes, and 3) never upgrade WAN P CCESS Select voice menu option 12 to enable WAN Port Wed Access of the device configuration pages. Grandstream Networks, Inc. OICE ROMPT GXW400x User Manual Firmware 1.0.1.8... -
Page 18: Onfiguring Gxw400 Ith Web Browser
3. Click on FXS ports to enter the extensions or account information. You will need to fill in the following information for each extension. Once the extensions are configured, you are finished. SIP User Port Grandstream Networks, Inc. WEB BROWSER (the GXW400x IP-Address is the WAN IP address for the Password:... -
Page 19: Important Settings
• PCMU/A (or G711µ/a) • G729 A/B/E • G723 • G726 (16/24/32/40) • iLBC Grandstream Networks, Inc. Ext 1 Ext 2 Ext 3 Ext 4 Ext 5 Ext 6 Ext 7 Ext 8 GXW400x User Manual Firmware 1.0.1.8... - Page 20 PPPoE session if any of the PPPoE fields is set. Static IP mode: configure the IP address, Subnet Mask, Default Router IP address, DNS Server 1 (primary), DNS Server 2 (secondary) fields. These fields are set to zero by default.
- Page 21 Language Default is English. Languages supported with voice prompt. Device Mode This parameter controls whether the device is working in NAT router mode or Bridge mode. Save the setting and reboot prior to configuring the GXW. NAT maximum ports Maximum NAT ports, typically one connection per port.
- Page 22 Diff-Serv or MPLS. Default value is 48. Layer 2 QoS Value used for layer 2 VLAN tag. Default setting is blank. STUN Server IP address or Domain name of the STUN server. Grandstream Networks, Inc. Hook Registration On Hook Registered...
- Page 23 The URL for the HTTP server used for firmware upgrade and configuration via HTTP. HTTPS Server For example, ttp://provisioning.mycompany.com:6688/Grandstream/1.0.1.8 “:6688” is the specific TCP port where the HTTP server is listening; it can be omitted if using default port 80.
- Page 24 Syslog Server The IP address or URL of System log server. This feature is especially useful for the ITSP (Internet Telephone Service Provider) Grandstream Networks, Inc. GXW400x User Manual Firmware 1.0.1.8 Page 24 of 36 Last Updated: 5/2008...
- Page 25 This setting allows user to download a text file containing all the P values of each setting as Configuration configured on the unit. Grandstream Networks, Inc. product model/version on boot up (INFO level) NAT related info (INFO level) sent or received SIP message (DEBUG level)
- Page 26 FXS Port #8: SIP UserID and Authenticate ID left blank, Hunting Group set to "7" Hunt Group 1 contains ports 1, 2, 3. Hunt Group 4 contains ports 4, 5, 6. Hunt Group 7 contains ports 7, 8. Grandstream Networks, Inc. GXW400x User Manual Firmware 1.0.1.8...
- Page 27 Use random port Default is No. If set to Yes, the device will pick randomly-generated SIP and RTP ports. This is usually necessary when multiple HandyTone ATAs are behind the same NAT. Grandstream Networks, Inc. GXW400x User Manual Firmware 1.0.1.8...
- Page 28 If configured as *617, Ring Tone 1 will be used in case of call arrived from Massachusetts. Any other incoming call will ring using cadence defined in parameter System Ring Cadence located under Advanced Settings Configuration page. Grandstream Networks, Inc. GXW400x User Manual Firmware 1.0.1.8...
- Page 29 Allows users to configure the “#” key as the “Send” (or “Dial”) key. If set to “Yes”, “#” will send the number. In this case, this key is essentially equivalent to the “Dial” key. If set to “No”, this “#” key can be included as part of number. Grandstream Networks, Inc. GXW400x User Manual Firmware 1.0.1.8...
- Page 30 Default is Standard. Softswitch vendors. Example of vendors - CBCOM, RNK. Session Expiration Grandstream implemented SIP Session Timer. The session timer extension enables SIP sessions to be periodically “refreshed” via a SIP request (UPDATE, or re-INVITE. When the session interval expires, if there is no refresh via a UPDATE or re-INVITE message, the session will be terminated.
- Page 31 Default is Callee. This decides whether Caller or Callee sends out the re-INVITE for T.38 or Detection Mode Fax Pass Through. Jitter Buffer Type Select either Fixed or Adaptive based on network conditions. Grandstream Networks, Inc. GXW400x User Manual Firmware 1.0.1.8 Page 31 of 36 Last Updated: 5/2008...
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Page 32: Saving The Configuration Changes
After user makes a change to the configuration, press the “Update” button in the Configuration Menu. The web browser will then display a message window to confirm saved changes. Grandstream recommends reboot or power cycle the IP phone after saving changes. EBOOTING FROM EMOTE Press the “Reboot”... -
Page 33: Configuration Through A Central Server
When GXW400x boots up, it will send TFTP or HTTP request to download configuration file, “cfg000b82xxxxxx”, where “000b82xxxxxx” is the LAN MAC address of the GXW400x. A service provider or an enterprise with large deployment of Grandstream devices can easily manage the configuration and service provisioning of individual devices remotely from a central server. -
Page 34: Software Upgrade
CONFIGURATION GUIDE for instructions. If TFTP server is in FQDN format, it must be set via web configuration interface. • Grandstream recommends end-user use the Grandstream TFTP server. Its address can be found at http://www.grandstream.com/firmware.html. Currently the TFTP firmware server IP address is 168.75.215.189. -
Page 35: Configuration
ONFIGURATION OWNLOAD Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP/HTTPS. “Config Server Path” is the TFTP or HTTP/HTTPS server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be same or different from the “Firmware Server Path”. -
Page 36: Restore Factory Default Setting
Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider.