Grandstream Networks GXW–400x User Manual
Analog ip gateway 4 or 8 fxs ports
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Summary of Contents for Grandstream Networks GXW–400x
- Page 1 Grandstream Networks, Inc. Analog IP Gateway GXW–400x 4 or 8 FXS Ports GXW – 400x User Manual www.grandstream.com Firmware Version 1.0.0.39 support@grandstream.com...
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Page 2: Table Of Contents
REFIX AND OSTFIX ................34 ANAGING IRMWARE AND ONFIGURATION OWNLOAD RESTORE FACTORY DEFAULT SETTING....................35 ................................35 ESET UTTON IVR C ...............................35 OMMAND GLOSSARY OF TERMS ..........................36 Grandstream Networks, Inc. GXW-400x User Manual Page 2 of 39 Firmware 1.0.0.39 Last Updated: 5/2007... - Page 3 FXS P CREENSHOT OF ORTS ONFIGURATION OGIN 4. S CREENSHOT OF ROFILE ONFIGURATION 5. S CREENSHOT OF ROFILE ONFIGURATION 6. S CREENSHOT OF TATUS ONFIGURATION Grandstream Networks, Inc. GXW-400x User Manual Page 3 of 39 Firmware 1.0.0.39 Last Updated: 5/2007...
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Page 4: Gxw-400X User Manual
ELCOME Thank you for purchasing the Grandstream GXW–400x Analog FXS IP Gateway. The GXW–400x offers an easy to manage, easy to configure IP communications solution for any business with virtual and/or branch locations. The GXW–400x supports popular voice codecs and is designed for full SIP compatibility... -
Page 5: Configure Your Gxw-400X
DC 12V Power adapter connection CONSOLE Console connection for a PC. FXS1 - FXS8 FXS port to be connected to analog phones / fax machines. Grandstream Networks, Inc. GXW-400x User Manual Page 5 of 39 Firmware 1.0.0.39 Last Updated: 5/2007... -
Page 6: Figure 2: Diagram Of Gxw-400
Using an alternative power adapter may permanently damage the unit. ARRANTY Grandstream has a reseller agreement with our reseller customer. End users should contact the company from whom you purchased the product for replacement, repair or refund. If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number. -
Page 7: Application Description
Analog Phones 4 or 8 Ports INTERNET CLOUD GXW FXS Series FXS Gateway acts as a ‘virtual office’, connecting analog phones directly to the gateway Grandstream Networks, Inc. GXW-400x User Manual Page 7 of 39 Firmware 1.0.0.39 Last Updated: 5/2007... -
Page 8: Application Three: Gxw-400X & Gxw-410X Scenario / Toll- Free Calling Between Locations
Application Three: GXW–400x & GXW–410x Scenario / Toll- Free Calling Between Locations Branch A - Boston, MA 4 employees Analog Phones GXW-400x GXW-410x Branch B – Denver, CO 4 employees Grandstream Networks, Inc. GXW-400x User Manual Page 8 of 39 Firmware 1.0.0.39 Last Updated: 5/2007... -
Page 9: Gxw-400X Features
G.168 Echo Cancellation • Voice Activation Detection (VAD), Comfort Noise Generation (CNG), and Packet Loss Concealment (PLC) • Supports PSTN/PBX analog telephone sets or analog trunks Grandstream Networks, Inc. GXW-400x User Manual Page 9 of 39 Firmware 1.0.0.39 Last Updated: 5/2007... - Page 10 Short and long haul Caller ID Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID Polarity Reversal / Wink EN55022/EN55024 and FCC part15 Class B Safety Grandstream Networks, Inc. GXW-400x User Manual Page 10 of 39 Firmware 1.0.0.39 Last Updated: 5/2007...
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Page 11: Hardware
225mm (L) x 135mm (W) x 35mm (H) Weight 0.29 lbs (3.5 oz) 32~104°F / 0~40°C Temperature Humidity 10% - 90% (non-condensing) Compliance FCC, CE Grandstream Networks, Inc. GXW-400x User Manual Page 11 of 39 Firmware 1.0.0.39 Last Updated: 5/2007... -
Page 12: Basic Operations
Enter “9” to reboot the device; or Enter MAC address to restore factory default setting (See Restore Factory Default Setting section) “Invalid Entry” Automatically returns to Main Menu Grandstream Networks, Inc. GXW-400x User Manual Page 12 of 39 Firmware 1.0.0.39 Last Updated: 5/2007... -
Page 13: Placing A Phone Call
Note: NO dial tone will be played between step 1 and 2. Destination ports can be specified by using “*” (encoding for “:”) followed by the port number. Examples: Grandstream Networks, Inc. GXW-400x User Manual Page 13 of 39 Firmware 1.0.0.39... -
Page 14: Call Hold
Assume that Caller A and B are in conversation. Caller A wants to Attend Transfer B to C: 1. Caller A presses FLASH on the analog phone for dial tone. 2. Caller A then dials Caller C’s number followed by # (or wait for 4 seconds). Grandstream Networks, Inc. GXW-400x User Manual Page 14 of 39 Firmware 1.0.0.39... -
Page 15: 3-Way Conferencing
3. If C answers the call, then A presses FLASH to bring B, C in the conference. 4. If C does not answer the call, A can press FLASH back to talk to B. 5. If A presses FLASH during conference, C will be dropped out. Grandstream Networks, Inc. GXW-400x User Manual Page 15 of 39 Firmware 1.0.0.39... -
Page 16: Call Features
The RJ-11 line jack on the GXW–400x side functions as a pass through jack when the GXW–400x is out of power. The pass through/life line enables the user to use the analog phone for PSTN calls directly without using an access code. Grandstream Networks, Inc. GXW-400x User Manual Page 16 of 39 Firmware 1.0.0.39... -
Page 17: Sending And Receiving Fax
T.38, please use this method by selecting T.38 as fax mode (default). If the service provider does not support T.38, pass-through mode may be used. If you have problems with sending or receiving Fax, toggle the Fax Tone Detection Mode setting. Grandstream Networks, Inc. GXW-400x User Manual Page 17 of 39 Firmware 1.0.0.39... -
Page 18: Configuration Guide
The WAN port HTML configuration option is disabled by default from factory. To access the HTML configuration menu from the WAN port: 1. Enable the “WAN Port Web Access” option via IVR option 12. Grandstream Networks, Inc. GXW-400x User Manual Page 18 of 39 Firmware 1.0.0.39... -
Page 19: User
If you plan to keep the gateway within a private network behind a firewall, we recommend using STUN Server. The following three (3) settings are useful in the STUN Server scenario: 1. STUN Server (under Advanced Settings webpage) Grandstream Networks, Inc. GXW-400x User Manual Page 19 of 39 Firmware 1.0.0.39... -
Page 20: Dtmf Methods
The GXW–400x supports a broad range of voice codecs. Under Profile web pages, choose your preferred order of different codecs: • PCMU/A (or G711µ/a) • G729 A/B/E • G723 • G726 (16/24/32/40) • iLBC Grandstream Networks, Inc. GXW-400x User Manual Page 20 of 39 Firmware 1.0.0.39 Last Updated: 5/2007... -
Page 21: End
This field is optional. If your ISP uses a service name for the PPPoE connection, Name enter the service name here. Default is blank. Time Zone Controls how the date/time is displayed according to the specified time zone. Grandstream Networks, Inc. GXW-400x User Manual Page 21 of 39 Firmware 1.0.0.39 Last Updated: 5/2007... - Page 22 Forwards a matching (TCP/UDP) port to a specific LAN IP address with a specific (TCP/UDP) port. In addition to the Basic Settings configuration page, the end user also has access to the Device Status page. Grandstream Networks, Inc. GXW-400x User Manual Page 22 of 39 Firmware 1.0.0.39...
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Page 23: Advanced
ONFIGURATION Log-in to the Advanced User Configuration Page the same way as for the basic configuration page. Log- in using either of the following passwords: “admin” or “123”. Grandstream Networks, Inc. GXW-400x User Manual Page 23 of 39 Firmware 1.0.0.39... -
Page 24: Figure 3: Screenshot Ofa
CREEN Grandstream Device Configuration Password Login All Rights Reserved Grandstream Networks, Inc. 2005-2006 Advanced User configuration includes the end user configuration and advanced configurations including: SIP configuration, Codec selection, NAT Traversal Setting and other miscellaneous configuration. Grandstream Networks, Inc. GXW-400x User Manual Page 24 of 39 Firmware 1.0.0.39... -
Page 25: Able Dvanced Onfiguration
15 or 20 minutes. Via HTTP Server The URL for the HTTP server used for firmware upgrade and configuration via HTTP. For example, ttp://provisioning.mycompany.com:6688/Grandstream/1.0.0.36 “:6688” is the specific TCP port where the HTTP server is listening; it can be omitted if using default port 80. - Page 26 The Syslog uses USER facility. In addition to standard Syslog payload, it contains the following components: GS_LOG: [device MAC address][error code] error message Example: May 19 02:40:38 192.168.1.14 GS_LOG: [00:0b:82:00:a1:be][000] Ethernet link is up Grandstream Networks, Inc. GXW-400x User Manual Page 26 of 39 Firmware 1.0.0.39 Last Updated: 5/2007...
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Page 27: Table 10: Fxs Portsc
The default setting is “Yes”. Unregister on Default is No. If set to “Yes”, the SIP user’s registration information is cleared on Reboot reboot. Grandstream Networks, Inc. GXW-400x User Manual Page 27 of 39 Firmware 1.0.0.39 Last Updated: 5/2007... - Page 28 Waiting Tone call arrives. The CWCID will still be displayed. Ring Timeout Incoming call will stop ringing when not picked up given a specific period of time. Grandstream Networks, Inc. GXW-400x User Manual Page 28 of 39 Firmware 1.0.0.39 Last Updated: 5/2007...
- Page 29 Caller ID. Default is No. If set to Yes, incoming calls with anonymous Caller ID will be rejected Anonymous Call Rejection with 486 Busy message. Grandstream Networks, Inc. GXW-400x User Manual Page 29 of 39 Firmware 1.0.0.39 Last Updated: 5/2007...
- Page 30 Jitter Buffer Type Select either Fixed or Adaptive based on network conditions. Jitter Buffer Select Low, Medium or High based on network conditions. Length SLIC Setting Dependent on standard phone type (and location) Grandstream Networks, Inc. GXW-400x User Manual Page 30 of 39 Firmware 1.0.0.39 Last Updated: 5/2007...
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Page 31: Saving The Configuration Changes
The administrator can remotely reboot the unit by pressing the “Reboot” button at the bottom of the configuration menu. The user can re-login to the unit after waiting for about 30 seconds. Grandstream Networks, Inc. GXW-400x User Manual Page 31 of 39 Firmware 1.0.0.39... -
Page 32: Figure 5: Screen - Shot Ofr
MAC address of each device, GAPS provision the devices with redirection settings so that they will be redirected to customer’s TFTP or HTTP server for further provisioning. Grandstream also provide GAPSLite software package which contains our NAT friendly TFTP server and a configuration tool to facilitate the task of generating device configuration files. -
Page 33: Software Upgrade
For users who do not have a local firmware upgrade server, Grandstream provides a NAT-friendly TFTP server on the public Internet for firmware upgrade. Please check the Services section of Grandstream’s Web site to obtain our public TFTP server’s IP address. -
Page 34: Configuration File Download
ONFIGURATION OWNLOAD Grandstream SIP Device can be configured via Web Interface as well as via Configuration File through TFTP or HTTP. “Config Server Path” is the TFTP or HTTP server path for configuration file. It needs to be set to a valid URL, either in FQDN or IP address format. The “Config Server Path” can be same or different from the “Firmware Server Path”. -
Page 35: Restore Factory Default Setting
Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider. -
Page 36: Glossary Of Terms
DID Direct Inward Dialing. The ability for an outside caller to dial to a PBX extension without going through an attendant or auto-attendant. DSP Digital Signal Processor. A specialized CPU used for digital signal processing. Grandstream products all have DSP chips built inside. - Page 37 Grandstream is the second-level domain, and and.com is the top level domain. FXS Foreign eXchange Office. An FXS device can be an analog phone, answering machine, fax, or anything that handles a call from the telephone company like AT&T. They should also operate the same way when connected to an FXS interface.
- Page 38 SIP Session Initiation Protocol, An IP telephony signaling protocol developed by the IETF (RFC3261). SIP is a text-based protocol suitable for integrated voice-data applications. SIP is designed for voice transmission and uses fewer resources and is considerably less complex than H.323. All Grandstream products are SIP based...
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Page 39: Gxw-400X User Manual
VoIP Voice over the Internet. VoIP encompasses many protocols. All the protocols do some form of signaling of call capabilities and transport of voice data from one point to another. e.g.: SIP, H.323, etc. Grandstream Networks, Inc. GXW-400x User Manual Page 39 of 39 Firmware 1.0.0.39...
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