Grandstream Networks GXW–400x User Manual

Grandstream Networks GXW–400x User Manual

Analog ip gateway 4 or 8 fxs ports
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Grandstream Networks, Inc.
Analog IP Gateway GXW–400x
4 or 8 FXS Ports
GXW – 400x User's Manual
www.grandstream.com
Firmware Version 1.0.0.28
support@grandstream.com

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  • Page 1 Grandstream Networks, Inc. Analog IP Gateway GXW–400x 4 or 8 FXS Ports GXW – 400x User’s Manual www.grandstream.com Firmware Version 1.0.0.28 support@grandstream.com...
  • Page 2: Table Of Contents

    FIRMWARE UPGRADE ..........................26 HTTP............................26 PGRADE THROUGH TFTP ............................26 PGRADE THROUGH No Local TFTP Server ............................27 ........................28 ESTORE ACTORY EFAULT ETTING GLOSSARY OF TERMS ..........................29 Grandstream Networks, Inc. GXW-400x User Manual Page 2 of 32 Firmware 1.0.0.28 Last Updated: 1/2007...
  • Page 3 FXS P CREENSHOT OF ORTS ONFIGURATION OGIN 4. S CREENSHOT OF ROFILE ONFIGURATION 5. S CREENSHOT OF ROFILE ONFIGURATION 6. S CREENSHOT OF TATUS ONFIGURATION Grandstream Networks, Inc. GXW-400x User Manual Page 3 of 32 Firmware 1.0.0.28 Last Updated: 1/2007...
  • Page 4: Welcome

    ELCOME Thank you for purchasing the Grandstream GXW–400x Analog FXS IP Gateway. The GXW–400x offers an easy to manage, easy to configure IP communications solution for any business with virtual and/or branch locations. The GXW–400x supports popular voice codecs and is designed for full SIP compatibility...
  • Page 5: Configure Your Gxw-400X

    Factory Reset button. Press for 7 seconds to reset factory default settings. DC 12V Power adapter connection Console connection for a PC. CONSOLE FXS1 - FXS8 FXS ports to be connected to physical PSTN lines. Grandstream Networks, Inc. GXW-400x User Manual Page 5 of 32 Firmware 1.0.0.28 Last Updated: 1/2007...
  • Page 6: Figure 2: Diagram Of Gxw-400

    Using an alternative power adapter may permanently damage the unit. ARRANTY Grandstream has a reseller agreement with our reseller customer. End users should contact the company from whom you purchased the product for replacement, repair or refund. If you purchased the product directly from Grandstream, contact your Grandstream Sales and Service Representative for a RMA (Return Materials Authorization) number.
  • Page 7: Application Description

    Analog Lines 4 or 8 Ports INTERNET CLOUD GXW FXS Series FXS Gateway acts as a ‘virtual office’, connecting analog lines directly to the gateway Grandstream Networks, Inc. GXW-400x User Manual Page 7 of 32 Firmware 1.0.0.28 Last Updated: 1/2007...
  • Page 8: Application Three: Gxw-400X & Gxw-400X Scenario / Toll- Free Calling Between Locations

    G.168 Echo Cancellation • Voice Activation Detection (VAD), Comfort Noise Generation (CNG), and Packet Loss Concealment (PLC) • Supports PSTN/PBX analog telephone sets or analog trunks Grandstream Networks, Inc. GXW-400x User Manual Page 8 of 32 Firmware 1.0.0.28 Last Updated: 1/2007...
  • Page 9: Table 3: Gxw-400 X Software

    REN3: Up to150 ft on 24 AWG line Bellcore Type 1 & 2, ETSI, BT, NTT, and DTMF-based CID Caller ID Polarity Reversal / Wink EN55022/EN55024 and FCC part15 Class B Safety Grandstream Networks, Inc. GXW-400x User Manual Page 9 of 32 Firmware 1.0.0.28 Last Updated: 1/2007...
  • Page 10: Hardware Specification

    225mm (L) x 135mm (W) x 35mm (H) 0.29 lbs (3.5 oz) Weight Temperature 32~104°F / 0~40°C Humidity 10% - 90% (non-condensing) Compliance FCC, CE Grandstream Networks, Inc. GXW-400x User Manual Page 10 of 32 Firmware 1.0.0.28 Last Updated: 1/2007...
  • Page 11: Using The Web Configuration

    This is a tricky setting. It really depends on your network settings, so set this parameter to Yes or No, whichever works. If using a Public IP address, set this parameter to No. Grandstream Networks, Inc. GXW-400x User Manual Page 11 of 32 Firmware 1.0.0.28...
  • Page 12: Dtmf Methods

    The GXW–400x supports a broad range of voice codecs. Under Profile web pages, choose your preferred order of different codecs: • PCMU/A (or G711µ/a) • G729 A/B/E • G728 • G723 • G726-32 • iLBC Grandstream Networks, Inc. GXW-400x User Manual Page 12 of 32 Firmware 1.0.0.28 Last Updated: 1/2007...
  • Page 13: Basic Operations

    (For details, see Make a Direct IP Call) “RESET” Enter “9” to reboot the device; or Enter MAC address to restore factory default setting (page “Invalid Entry” Automatically returns to Main Menu Grandstream Networks, Inc. GXW-400x User Manual Page 13 of 32 Firmware 1.0.0.28 Last Updated: 1/2007...
  • Page 14: Placing Phone Calls

    NOTE: When completing direct IP call, the “Use Random Port” should set to “NO”. You can not make direct IP calls between FXS1 to FXS2 since they are using same IP. Grandstream Networks, Inc. GXW-400x User Manual Page 14 of 32 Firmware 1.0.0.28...
  • Page 15: Examples Of Direct Ip Calls

    NOTE: When Attended Transfer fails and A hangs up, the GXW will ring back Caller A to remind A that B is still on the call. Caller A can pick up the phone to restore conversation with B. Grandstream Networks, Inc. GXW-400x User Manual Page 15 of 32 Firmware 1.0.0.28...
  • Page 16: 3-Way Conferencing

    3. If Caller C answers call, then Caller A presses “flash” to bring Parties B & C into conference. 4. If Caller C does not answer the call, Caller A can press “flash” to resume call with Caller B. Grandstream Networks, Inc. GXW-400x User Manual Page 16 of 32 Firmware 1.0.0.28...
  • Page 17: Call Features

    If the service provider supports T.38, please use this method by selecting T.38 as fax mode (default). If the service provider does not support T.38, pass-through mode may be used. Grandstream Networks, Inc. GXW-400x User Manual Page 17 of 32 Firmware 1.0.0.28...
  • Page 18: End User Configuration

    Forward all WAN IP traffic to a specific IP address if no matching port is used by GXW400x or defined in port forwarding. Port Forwarding Forwards a matching (TCP/UDP) port to a specific LAN IP address with a specific (TCP/UDP) port. Grandstream Networks, Inc. GXW-400x User Manual Page 18 of 32 Firmware 1.0.0.28 Last Updated: 1/2007...
  • Page 19: Advanced User Settings

    ONFIGURATION Grandstream Device Configuration Password Login All Rights Reserved Grandstream Networks, Inc. 2005-2006 Advanced User configuration includes the end user configuration and advanced configurations including: SIP configuration, Codec selection, NAT Traversal Setting and other miscellaneous configuration. Grandstream Networks, Inc. GXW-400x User Manual Page 19 of 32 Firmware 1.0.0.28...
  • Page 20: Table 9: Advancedc

    15 or 20 minutes. Via HTTP Server The URL for the HTTP server used for firmware upgrade and configuration via HTTP. For example, ttp://provisioning.mycompany.com:6688/Grandstream/1.0.0.36 “:6688” is the specific TCP port where the HTTP server is listening; it can be omitted if using default port 80.
  • Page 21: Table 10: Fxs Portsc

    Password SIP service subscriber’s account password for GXW–400x to register to (SIP) servers of ITSP. Name Name Select the corresponding Profile ID (1/2) Profile ID Grandstream Networks, Inc. GXW-400x User Manual Page 21 of 32 Firmware 1.0.0.28 Last Updated: 1/2007...
  • Page 22: 11: Profile

    RTP and the port_value+1 for its RTCP; channel 1 will use port_value+2 for RTP and port_value+3 for its RTCP. The default value is 5004. Refer to Use Used for call transfer, incase server requires this setting. Target Contact Grandstream Networks, Inc. GXW-400x User Manual Page 22 of 32 Firmware 1.0.0.28 Last Updated: 1/2007...
  • Page 23 This feature is NOT designed to work with and should NOT be enabled for direct IP- to-IP calling. Dial Plan Prefix Sets the prefix added to each dialed number. Grandstream Networks, Inc. GXW-400x User Manual Page 23 of 32 Firmware 1.0.0.28...
  • Page 24 SLIC Setting Dependent on standard phone type (and location) Caller ID Scheme • Bellcore/Telcordia • ETSI-DTMF • ETSI-FSK • SIN 227 - BT • NTT Japan Grandstream Networks, Inc. GXW-400x User Manual Page 24 of 32 Firmware 1.0.0.28 Last Updated: 1/2007...
  • Page 25: Saving The Configuration Changes

    Grandstream Device Configuration The device is rebooting now... You may re-login by clicking on the link below in 30 seconds. Click to re-login All Rights Reserved Grandstream Networks, Inc. 2005 Grandstream Networks, Inc. GXW-400x User Manual Page 25 of 32 Firmware 1.0.0.28...
  • Page 26: Firmware Upgrade

    HTTP server. It can also be in IP address format. “:6688” is the TCP port the HTTP server listening to, default http server listens to port 80. “/Grandstream/1.0.0.29” is the RELATIVE directory to the root dir on HTTP web server.
  • Page 27: No Local Tftp Server

    No Local TFTP Server For users who do not have a local TFTP server, Grandstream provides a NAT-friendly TFTP server on the public Internet for users to download the latest firmware upgrade automatically. Please check the Services section of Grandstream’s Web site to obtain this TFTP server IP address. Alternatively, user can download and install a free TFTP or HTTP server in his LAN for a firmware upgrade.
  • Page 28: Restore Factory Default Setting

    Restoring the Factory Default Setting will DELETE all configuration information of the phone. Please BACKUP or PRINT out all the settings before you approach to following steps. Grandstream will not take any responsibility if you lose all the parameters of setting and cannot connect to your VoIP service provider.
  • Page 29: Glossary Of Terms

    DID Direct Inward Dialing. The ability for an outside caller to dial to a PBX extension without going through an attendant or auto-attendant. DSP Digital Signal Processor. A specialized CPU used for digital signal processing. Grandstream products all have DSP chips built inside.
  • Page 30 Grandstream is the second-level domain, and and.com is the top level domain. FXS Foreign eXchange Office. An FXS device can be an analog phone, answering machine, fax, or anything that handles a call from the telephone company like AT&T. They should also operate the same way when connected to an FXS interface.
  • Page 31 SIP Session Initiation Protocol, An IP telephony signaling protocol developed by the IETF (RFC3261). SIP is a text-based protocol suitable for integrated voice-data applications. SIP is designed for voice transmission and uses fewer resources and is considerably less complex than H.323. All Grandstream products are SIP based...
  • Page 32 VoIP Voice over the Internet. VoIP encompasses many protocols. All the protocols do some form of signaling of call capabilities and transport of voice data from one point to another. e.g.: SIP, H.323, etc. Grandstream Networks, Inc. GXW-400x User Manual Page 32 of 32 Firmware 1.0.0.28...

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